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Deposit still not available after 2+ weeks

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09-10-2012 , 03:54 PM

blue224

stranger

Join Date: May 2010 Posts: 8

WU reports my money was picked up on 27 Aug. It's 10 Sep and still not deposited to my account. Emails to support now go unanswered.

09-10-2012 , 05:52 PM

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Quote:

Originally Posted by blue224

WU reports my money was picked up on 27 Aug. It's 10 Sep and still not deposited to my account. Emails to support now go unanswered.

If you email me your details I will look look into this for you.

09-11-2012 , 10:40 AM

blue224

stranger

Join Date: May 2010 Posts: 8

Sent you an email yesterday.

09-11-2012 , 11:03 AM

Discipline123

banned

Join Date: Aug 2012 Posts: 113

Quote:

Originally Posted by imjustshane

If you email me your details I will look look into this for you.

He'll look into it for you but don't expect anything to happen.
Days will pass, weeks will pass, even months will pass and then when you ask for an update....you'll be ignored.

I hope I'm wrong....but that's what has been my experience.

54 days today since my first attempt to withdraw 7K via Skrill.

Lots of encouraging responses from Shane but still no money and now no response to why promises haven't materialized.

09-11-2012 , 05:20 PM

blue224

stranger

Join Date: May 2010 Posts: 8

Got another apology from Elle at support saying they are sorting it out with WU. Same story 2 weeks ago.

09-14-2012 , 09:22 AM

blue224

stranger

Join Date: May 2010 Posts: 8

As of today still no deposit. I sent them a screen shot from WU that shows it was picked up by their person. Either deposit my money or put it back on WU. It's not that friggin hard. I don't understand what the problem is.

09-15-2012 , 02:34 AM

blue224

stranger

Join Date: May 2010 Posts: 8

Received another email saying it was rejected because it was in pesos instead of dollars. I can't change it because the money has already been picked up. Why don't you understand this! I sent them another screenshot confirming this. Either deposit my money or return it to me. It's not that hard.

09-18-2012 , 11:11 AM

blue224

stranger

Join Date: May 2010 Posts: 8

Got this message this morning

Our Western Union Processer had asked for proof of payment receival form and ID of the receiver. You just need to request this from Western Union which will confirm all transaction details. I am afraid this is necessary for further investigation.

So I guess providing the screenshot from WU showing it was picked up from the name they gave me is not "proof" enough? Now I have to jump through hoops with WU to ensure it went to the right guy?

09-18-2012 , 11:12 AM

blue224

stranger

Join Date: May 2010 Posts: 8

BS excuse after BS excuse. Either deposit my money or return it!!!!!!!!!!!!!!!

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