did you check your spam/junk filters too?

It is supposed to be fully retroactive, I think the script they ran just does the previous month though, I'm working on getting them to do the parts of June that were missed too.

Thanks

-Rizen

Yea my total is messed up, definitely only covers July's total. Hopefully someone in this thread runs their bonus up to inspire me.

Rizen-

This situation was handled poorly. I am going to feel bad for those people who had no idea about the casino bonus and transferred it to the poker side and busted their accounts. Lock will probably make their accounts negative because of their mistake.

I also did not receive any email from Lock. Checked the spam folder as well.

Considering the first quote, the second quote is pretty messed up imo. I was never notified transferring would nullify it. I wouldn't have known had I not checked this thread after the fact, and I'm gonna go out on a limb and say most of the players don't check this thread/forum in general. So until there's better communication, I don't think there should be penalties. With that said, I immediately transferred the casino bonus back to the casino side before playing any poker.

I don't think anyone is going to be penalized for doing it before they knew. The intent here is just to adhere to the request from Merge that we make these strictly casino bonuses, and it's an issue of compliance not an issue of trying to nullify bonuses.

I suspect that once a person has been personally warned/told about moving them, if they continue to do so then action would be taken.

-Rizen

I doubt this will happen. As I posted before the intent here is not to try and nullify bonuses but only to adhere to network policy. I'm finding out as soon as the person I need to check with is off a phone meeting, and will have definitive answers then.

-Rizen

Thanks for looking into this. I think the best route would be to send everyone with a casino bonus an email to explain the situation and what each person needs to do. At the moment I put my bonus in my Vault so I don't touch it. After receiving further communication and directions I will do what needs to be done to make everything right.

Keep us posted. Thanks!

So we CAN withdraw the casino bonus without a playthrough?

If that's the case, this whole situation about not being able to transfer it to poker affects me very little, as I withdraw at least once a month anyways...

Zack, no. There is nothing anywhere that says you can withdraw without the playthrough.

Rizen already said it is programmed to not let you withdraw unless you have met the playthrough.




This is referring to the playthrough. It won't let you withdraw until the funds are withdrawable (Rizen "thinks"...which we know from experience still needs to be checked and confirmed)

No, it doesn't sound like that all. She never said anything about the playthrough requirement. It's a casino bonus...and with a bonus comes a playthrough requirement (typically).

Your question asked about transferring the funds over to poker once you have reached the playthrough requirement. She said, "no, you can't do that, but you can withdraw it" which obviously implied "at that point" or "after the playthrough." Since you were already mentioning the playthrough in your original question it was unnecessary for her to mention it again.

If you could withdraw it right away she would have said, "you can withdraw it right away. There is no playthrough requirement."

But that would be idiotic since we already know there is.

Dont see my casino bonus

The 2% estimate is for a mediocre player who doesn't know perfect strategy on an 8 deck shoe. It's a pretty generous estimate.

With the rules that I believe are employed on the Lock Casino which I checked out (including 8 deck shoe and if they shuffled after EVERY hand) the house edge should be about 0.45% or so if the player played perfect strategy. If it were 6 decks then the house edge would be trimmed to about 0.41%.

You can look up some of this stuff on the blackjack house edge calculator at wizardofodds.com as well as get a basic strategy chart if you don't really know what you're doing.

Through ignorance I haven't paid any attention to the casino bonus. Is this something that is for non rakeback players? I'm wondering if I should have been receiving a casino bonus.

Can someone explain to me what it is?

http://lockpoker.eu/vip/

Only available for Black VIP+. Not available for rb players.

thanks...

I am showing a balance $103 and it says "withdrawable"

Microbob is completely wrong actually. You can cashout. They already said we can.

BTW play TexasHoldemBonus NOT BJ if you have ever played HU, I think you might have an edge or be breakeven if you play the flop and turn well and of course play optimal preflop strategy. This is NOT a solved game because of the insane combinations of situations.

But why bother when you can just cashout?

Why the hell wouldn't you be able to transfer it over to poker after you played it through? Would you NEVER be able to intermingle poker and casino money ever again? This would be really inconvenient for anyone who cashes out from the casino...good thing youre wrong.

I'm a blackjack newb and asked my friend to educate me on optimal BJ strat, and he said all you need is the chart, that there's nothing more to it than that. Is there really anything more to it than just finding the right chart IYO?

You've always been very knowledgeable about the VIP RB percentages. What does it amount to now after that points exchange alteration. 30%(35 for elite) + 10% exchg + 10% casino (15,20? for elite)?

Interesting idea, I'll take that into consideration. I wonder what the % disadvantage is there?

Just a quick update on a few things, if I'm missing anything I'm sure someone will call me out on it.

playthrough requirements - confirmed it's 40x, once the amount shows up as 'withdrawable' you've met the requirement and can withdraw it.

casino only - the bonus is for casino use only, those of you that transferred it over to poker before knowing this will NOT lose it, but you'll need to transfer it back over and use it for casino purposes. Support should have been getting in touch with everyone. If someone transferred it over then busted their roll there isn't going to be a negative balance or anything like that. The purpose is simply to make sure it's used for casino purposes only, thus making it a 'casino' bonus. This is what the network has approved us to do, so we need to adhere to it.

retroactive to June - I know most of you received bonuses for July only, I'm talking to them right now about when the June amounts after the casino bonuses had been discontinued will be awarded. I will let everyone know as soon as i have something definitive on that.

This is all 100% confirmed. If there are other outstanding questions i haven't answered, please let me know.

-Rizen

I just looked at my casino had money in there and didn't do anything and it says withdrawable.

Mine has said withdrawable the entire time. I transfered it to my poker account before knowing we couldn't do that. I transfered it back and it still says withdrawable. The question is...if I make a normal transfer from my poker account to my casino account so that I may request a check, will I have problems cashing out? If I plan on requesting a $3000 check, does this mean I have to transfer the whole $3000 from my poker account and leave my casino bonus alone or can I include the casino bonus as part of that cashout? I'd hate to wait 3 weeks for them to get around to processing my request only to deny it because I included my casino bonus.

Is there any place we can check to see how much of the rollover we have completed?

Hollywood, yes all you need is the basic strat chart.

Elite casino bonus is 20%.

Don't forget that the points Exchange in the store is supposedly 15%. Points for cash is 10%. So could be a nice little boost there if the store doesn't suck. Might be faster to get an ipod from them than to get a check as well lol.