Lock is self-destructing. I am refusing to play on Lock rather than see my money disappear. Join the cause.

^^^ This... I have been on a boycott for 4 days now which is probably bad news for all you guys because I am a losing rec player. I really enjoy poker and am ok losing, but I refuse to be ignored/led on. I simply would like an official statement regarding bonus payouts before I would consider playing there again. This seems stupidly simple to me but apparently in order for this to happen Lock has to go to Switzerland and use their atom smasher to create an answer.

Jesus christ these threads are getting ridiculous. What is wrong OP? Could you be a little more specific?

You do realize that if you don't state your cause you stand for nothing. Now I personally do not understand why you claim to boycott lock. Just as Auguy55 stated can you be more specific on why you want to boycott lock?

See ya later. Go play on merge please.

i gave new lock a shot and have had nothing but bad experiences . I took my cash off there...but i do hope it shapes up to be a good site and ill be back for sure.

Auguy55 not trying to get into a forum battle with you but, I have a thread that is very specific and have yet to get any response from Shane or anybody affiliated officially with Lock. Unfortunately the cliche that the squeaky wheel gets the grease is pretty true in my life experiences. I feel like I have given Lock plenty of time to address my issue. It seems as though they have no answer to my question. Op sorry for the derail but, I felt I needed to address Auguy55 because he seems to be an official Lock Martyr, from what I have read.

I am boycotting Lock because my money disappeared three nights ago.

I had approximately $130 on two cash tables. I left the tables and checked the cashier.

My cashier balance was $0.00

The next day, my balance was $50.

I am missing $80.

I have posted my complaint on Lock. Others are having the same complaint:

You leave a table, your money disappears. Sometimes it reappears, sometimes it doesn't.

This can't go on for very much longer. I for one, will not play on Lock now.

yea im pretty sure im missing 600$ too after a week!!

LOL! The $80 is besides my losings! Anyway, alot of players are reporting the same problem.

IF you actually win and get up from a table with your chips, you may not have any chips...does that make sense?

The money goes in limbo for a few hours and then resurfaces or not...

Something does not compute. You have 6 posts. I'm going to venture and say you've registered here before. AMIRITE?

Do a little more research there bud. I've had plenty of problems with lock and their software and have posted about it. Everyone has. Look at my posts for the past week for god's sake.

I have 6 posts because I have never had any problems with playing poker and, losing mind you ever in the past look at my join date. You flame us for having a problem with promotions that are clearly stated yet, not getting paid out. I have a feeling you would be on the phone with Chase bank if you signed up for a checking account that offered you 75 dollars free for signing up for said checking account and you met all of their criteria but, didn't receive your 75 dollars. To me this is the exact same as to what Lock has done with their "THEFUTURE" bonus am I right? So, we should be entitled to a boycott if we see fit regardless of the reason.

AUGUY,

Not to defend the OP here, but are you not reading the threads in this forum? I can name a dozen reasons off the top of my head why the OP might want to Boycott Lock:

1) Checks are not being received.

2) Checks that are being recieved are bouncing.

3) Customer Support does not exist. No phone support, no chat, and you are lucky to get a canned email response within a week of emailing support.

4) WU withdraw has been lowered, and payouts are taking weeks, if you actually get them.

5) Money disappearing from player accounts.

6) Rakeback lowered and some just not getting any.

7) Software glitches up the Wazoo.

8) Dishonesty from the Reps on this forum and from Lock in general about many of the above issues.

9) Selective responses to MAJOR issues in this forum.

10) Numerous red flags that signal money problems.

11) Dwindling player base.

12) Just a general smell of fishiness on the air, and not from the players.

Thats just off the top of my head. Any one of those would be reason for his post, particularly if he has missing money or cant withdraw. But together, its almost laughable that one poker company could have so many collective issues at one time.

while i agree with you that LOCK is in the process of self-destructing, i would like to give LOCK a few more days.

I haven't had any problems with money going into limbo in at least a week now...The longest that even happened was about 3 hours any way. Not to discredit the OP or anything, just my experience. I play about 10 hours a day and things are much better now. Support is sill beyond horrible, but the software stuff is slowly but surely getting fixed.

I can't even run the software for this dinky site, so I guess i'm in.

Lock could earn a 2nd chance if they came clean immediately and started responding to all complaints several times a day, one case at a time.

Another option is to shut the site down until they get things worked out.

They are mismanaging cash inside the poker games (cashing out from individual tables) and bouncing checks now on payouts.

I don't think they have the cash or manpower to turn it around. Shane seems like a good guy caught in the middle of someone elses bad judgement and poor planning.

I feel sorry for the players with large amounts of cash on Lock.

I liked the old Lock and trusted their system, but the New Lock is obviously failing fast.

Fellow poker players, take a walk with me...

Let's say you walk into an electronics store and purchase a television only to get home and find it malfunctioning, you would return it immediately. When you call to arrange for return, you are told that they're aware of the issue and a technician is coming to repair it immediately. This would give you slight peace of mind. Yet...no technician shows up. You call again and get nothing but pre-recorded responses and zero assistance. You go onto the website to find that online chat support is "currently offline" which translates to "never online." You try to contact the manufacturer, but find the same difficulties. Well my friends, this is exactly what we're dealing with when it comes to Lock Poker.

I feel that the poker community has been very patient in dealing with the Revolution change-over. We have given Lock plenty of time to repair the software issues. Additionally, we have taken hours of our own time to report these issues via e-mail, or through this "Lock Supported Forum". Although, this forum doesn't seen to have a Lock presence at all, other than the players.

With an unreliable, 99% absent support team I simply can't trust that theses major issues are being dealt with seriously. I've tried to be patient, and would continue to be if I had received some sort of correspondence. I can't even get an auto-reply e-mail. This is COMPLETELY UNACCEPTABLE!!! I wouldn't accept this from a company that provided my internet, or cable service. Nor would I allow this type of service from someone who worked on my car, or even did my dry-cleaning. I especially wouldn't accept this type of service from someone who handles my finances such as a bank or credit union. So...why are we continuing to play poker on a website that clearly has no one's best interest in mind but their own.

As of today (June 15, 2012) I am officially boycotting Lock Poker entirely, and asking for other players to do so as well. If they continue to receive money through rake and deposits, they will have no incentive to fix the laundry list of problems with their site. A financial department that bounces checks to players, a support team that is absent and unresponsive, these are not the actions of a professional organization. I can't imagine that any intelligent person would deal with a business such as this one. Please stand with me, and boycott Lock Poker. Let's show that the poker community is united and that our concerns won't be ignored.

+1 lol made me laugh.
But in all seriousness they are fixing the software and bugs. It's just slower than they planned. Yesterday they put up the bonus section on admin. sometimes the bug they fix is not the bug you have. I scour the forum everyday and read about all the bugs people are having, tbh I only had about a 1/3 of the total bugs I've read and most of the ones I had have been fixed. Not on a daily basis but just randomly. Progress is just slow.

You do realize that this exact thread with this exact title already exists on the first page of this forum. Just join that cause instead of starting a new one of the same purpose.

Fellow poker players, take a walk with me...

http://forumserver.twoplustwo.com/17...-goal-1210435/

Dude. How many bad threads are you going to start this week?

TLDR. Probably moronic though.

This is just sad. Even the lock support team is nonexistent yet cake support still responds to my emails within 15 min.

It is called company transition. Go play on merge please.