Open Side Menu Go to the Top
Register
ATTN SUPPORT: Waiting patiently... ATTN SUPPORT: Waiting patiently...

08-10-2012 , 03:39 PM
...emails and PM's to shane and support go unanswered....

about a month now waiting for my WU cashout refund

AND

support is supposed to issue me tourney tickets for compromised mtts 7/8/2012 in what they said would be 72 hours, it has now been a week.

no response from support@lock, shane@lock or shane PMs here. multiple messages sent to all three places with no response. im generating hundreds in rake, c'mon people. where is the love?

gimmi my $ please......

thanks

Last edited by ag1; 08-10-2012 at 03:45 PM.
08-10-2012 , 03:47 PM
welcome to the club
08-10-2012 , 03:57 PM
site is such a joke im glad i took every dime off
08-10-2012 , 04:07 PM
i disagree, the site is not a joke at all. i like everything except the support. cashout was smooth, took 2 weeks, which is fine. everything else is great.

all we need is support support support
08-10-2012 , 04:18 PM
the site is a joke. end of story
08-10-2012 , 04:23 PM
get out of here with your negativity
08-10-2012 , 08:01 PM
Quote:
Originally Posted by ag1
...emails and PM's to shane and support go unanswered....

about a month now waiting for my WU cashout refund

AND

support is supposed to issue me tourney tickets for compromised mtts 7/8/2012 in what they said would be 72 hours, it has now been a week.

no response from support@lock, shane@lock or shane PMs here. multiple messages sent to all three places with no response. im generating hundreds in rake, c'mon people. where is the love?

gimmi my $ please......

thanks
Quote:
Originally Posted by ag1
i disagree, the site is not a joke at all. i like everything except the support. cashout was smooth, took 2 weeks, which is fine. everything else is great.

all we need is support support support
which is it? 2 weeks or still waiting after a month?
08-10-2012 , 08:53 PM
Quote:
Originally Posted by 92Cadillac
which is it? 2 weeks or still waiting after a month?
It looks like the first post states he is waiting for the 10% WU fee refund. His cashout took two weeks.

      
m