Can you link for me please? I can't find his response to this. Thank you.

Stupid question probably. I assume what it shows is what I am, although i was under the impression if you swapped from rb to vip you would start from scratch. Anyways when i load admin and the stats page, it shows the four vip levels and above that says black vip, so does that means I am already black vip player?

people wake up ,, Lock operates exactly like a ponzi scheme, takes new money to pay old money ,,, well hardly any new money coming in ,,,, so they have to stall more and more,,, anyone wanna take action on lock shutting down within 6 months,,, over under 180 days,,,,, cash out people if u can, i did 6 months ago, no more checking emails to see if they are sending my cash, life is good now,,,,

Wouldnt say the evidence is overwhelming. Thats a bit exaggerated.

I would say its a strong sign.
I dont understand what the significance of Lock trying to have 2 reps over 1 so important. Why would they go to that effort to fool us?

Said something about the guy being too busy with security to visit forums, he may come back eventually.

The incompetence of this company is maddening.

"Hey, we have an amazing opportunity to seize control of the US market and be a great poker site! Lets do so by having horrible communication with our customers, having lavish parties in Portugal when payouts are taking 4 months for ROW, and continually tell numberous bold-faced lies to our customers!" - Jennifer Larson

It is ASTOUNDING to me that we have this amazing market leader in Pokerstars, and literally not ONE other poker site that currently serves USA players didnt simply copy everything Stars did. Provide top notch customer service. Be open to the poker community and take their suggestions. Reward grinders and don't penalize them when they rake you $100k/yr (fair play). Provide lightning quick withdrawals (bitcoins).

Here's the problem though: To be like Stars, you have to be an honest person and an honest company, and on top of it not be overly greedy. It doesnt seem that any company outside of Intertops has that. And that is the biggest problem for USA players, way more so than the DOJ.

this is unintentionally hilarious

Sounds like Lock is trying to rob Peter to pay Paul. Perhaps no money to pay all the demanding payouts?

bovada check in 4 days bro

Nice. Lock, 12 weeks today and not even processed.

Chazley, I don't count Joseph as a rep who has interacted with the community. He's a guy who made one post here a couple weeks ago...and may very well have been Shane. I do not count Shane's response that you are referencing as an answer ro the question I am asking.

He said Joseph is busy. Ok then. Get a different rep to interact with the community as previously stated. Or give an actual date when Joseph will return.

I noticed that too. Yes they are honest...but sometimes not straight-forward? How does that make any sense at all?

What does that even mean? Shane's word-games are tiresome.

@Microbob I think it is pretty awesome that you asked a question, did not like the answer, so get to decide that it was not an answer.

Seriously, it is pretty obvious that Lock has real problems, however, it is also obvious that many in the community are not interested in answers or solutions anyway.

Yes it does. You can check your status by looking at https://admin.lockpoker.eu/

The badge displaying your level is top left.

Also dont forget that now you are VIP your cashback goes into your vault not straight into your player account.


The 'evidence' also puts me in the wrong country, Im not sure anyone cares enough but my location isnt exactly a secret and its certainly not Berlin and its not hard for a mod to check my IP.


Im not sure how that response was a word game, I tried to give a more detailed answer and was directed back to the question and asked to give a more direct response so I did so.

The truth is there are questions we get asked on here that we simply cannot answer on a public forum, so we cannot be as straight-forward as forum posters want.

http://de.linkedin.com/in/shanegrahambridges

Shane Bridges
Director of Social Media at Lock Poker
Berlin Area, Germany Gambling & Casinos

Updated as of March, 2013.

An outdated Linkedin is very different to an IP address. Maybe get someone to check my IP.

I updated my job title in March.

I'm sorry what?

How is it "outdated" when you only UPDATED it two months ago? So you say in March you updated your profile to

Shane Bridges
Director of Social Media at Lock Poker
Berlin Area, GermanyGambling & Casinos
Previous
Lock Poker, Merge Gaming, PDC Affiliates
Education
St Edmunds College

But now you say two months later (after people say you are in Berlin) that you are not in Berlin after all and that your linkedin profile is "outdated"?

Seriously Shane if you are going to try and lie to people at least put some effort into it. You are getting caught left right and center telling porkie after porkie i mean do you have NO shame?

lol, all companies have questions they can't/won't answer. The high integrity approach is to state that you are unwilling or unable to answer and to gve the reason why.

The fact is that you have gone beyond simply not being straightforward and have straight lied and misled (don't tempt me by asking for examples!).

More 'deflection'?

What is your location?

Another site Shane "forgot" to update his profile on. Then he wonders why people think he is in Berlin?

http://www.rozsudky.com/cv/12123342/shanegrahambridges

Also Shane hiding/changing your IP to appear as if you are posting from somewhere else is easy to do. I am sure you can ask your lock security "team" next time you are chasing them up.

Shane's most recent posts are NOT coming from the Berlin area of Germany, FWIW.

That said, this is no more conclusive than lockpokerofficial's IPs coming from that area was when we thought Shane was in Berlin. There are methods of rerouting or masking your IP (or so I'm told - I'm fairly computer stupid).

But I can confirm that Shane's most recent posts aren't showing a German IP.

You cant just ask that question and expect him to answer it quickly. He is going to need some time to think up something to say. Remember, he is trying his best to create answers to all the other questions as well, its probably not easy, show some respect.

SHANE,

Can you tell me why I have been waiting for my Western Union withdrawal since February 2nd, 2013??????????

It isn't like that.

The question is whether Lock will be providing another representative to interact with the community. He has not answered that question.

The answer that chazley refers to was in response to somebody else asking the question "Hey, what happened to Joseph?"

Answering the question, "hey, what happened to that one guy who has never interacted with the community" is not the same as "will somebody new from lock be arriving to interact with the community? When is that going to happen?"

Yes, I'm looking for real answers here. Lock has stated that a new representative would be interacting with the community. That has not happened. I am interested in that actually happening. "Joseph is busy" doesn't address that question at all. And, as I said, it was in response to somebody asking a different question.

Stop saying this as if you'll answer these questions OFF the public forum. You simply won't answer these questions PERIOD. Including what the company structure of Lock is.

You know damn well we wouldn't even be ASKING these questions if we were simply getting paid on time all along. That's the bottom fk'in line. If Lock had continued to pay us on time, most of these questions wouldn't even exist because we wouldn't have had doubt about Lock's financial status to begin with.

Most all of these issues are now stemming from the speculation of Lock not having our withdrawal money or segregating our funds, as a DIRECT RESULT of not being paid on time. Lock has EARNED this lack of trust from their players by not only NOT reassuring us of anything substantial, but by not offering any open line of communication whatsoever. Shane, you act as if we shouldn't care so much, or as if we've been presented with information that should settle us. There has been nothing straight forward from Lock about our withdrawals, nothing at all.

If you were paid in the same amount of time we were Shane (aka not paid), not only would you have quit, but you would be equally as outraged and willing to spend time doing research about ANYTHING involved with the company to get the money they owe you, including IP/location matchups of the 1 damn representative they give you to talk to.

Shane, thank you for answering my other question. although I still disagree with your semantics involved in that I appreciate you taking time to respond.




In my opinion, this would be an example of "not straight-forward".

If you want to have a straight-forward discussion with your customers then you need to offer a bit more than, "it isnt exactly a secret."

You want somebody here to have to do detective-work to answer on your behalf? But all the while behaving in a pretty cheesy manner and blaming somebody here for assuming you are located in Berlin when they do actually look into that and uncover multiple pieces stating that.

And then you are all, "my outdated linkedin is hardly evidence of where I am located!"

You want the people here to look into it...while also berating them when they look in the wrong place.


Conclusion:
- Stop berating your customers
- Stop thinking it's fun when you give "hints" at something



Suggestion:
"No, I'm not in Berlin anymore actually. I used to be X there years ago. I haven't updated by LinkedIn location in awhile. Sorry for the confusion there. I should have just stated where I was instead of berating those of you when you were looking into it while, at the same time, instructing that you should be looking into it. Anyway, my location is ______________.

I should have just said that at the start and I apologize for not doing so. Bad judgment on my part and my evasiveness here ended up dragging out this aspect. Sometimes I kind of accidentally end up playing word-games with the community without realizing I am actually doing so. A byproduct of being too defensive too much of the time I guess. Again, I apologize and I will strive to do better."


Shane - Seriously, just apologize when you screw up or mislead the community or miscommunicate or whatever you want to call it. That alone would be a nice step.

A step he doesn't want to take. He isn't an idiot. If you are dead serious in this reply which I don't think you are, then Shane has the upper hand. Which is why Lock still has him.