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Old 09-05-2013, 01:31 AM   #10076
clowntable
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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Originally Posted by Grue View Post
So I have an interview with these people, good sign.
Should get an SSL certificate imo

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Originally Posted by greg nice View Post
1. learn the related registry keys and do the same in windows

2. learn a scripting language and write scripts for windows too
Can I change the language of my OS in Windows these days or does that still require buying a new copy. Always thought this was one of the most insane things among many (DLL hell and "virus target" being the more annoying ones).
Powershell feels a bit odd (cmd is just lolworthy). I don't doubt Windows can be used way more efficiently than I ever used it but...why bother?

Why learn another OS when my phone already runs Linux (boom, marketing :P)?

Last edited by clowntable; 09-05-2013 at 01:38 AM.
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Old 09-05-2013, 08:14 AM   #10077
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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Originally Posted by daveT View Post
For starters, I did not attack Macs at all.

And since you apparently Looooove salesforce, tell me, how much is a CRM worth that *cannot*, under any circumstances:

Do mailing queues

Do round robbin queues (Joe gets #1, Mary gets #2, Jim gets #3, Joe gets #4)

Let the administrator assign emails to his team and reassign as needed

Allow for departmentalized mailing (Joe only answers Amazon, Mary only answers eBay)

Allow for an easy "canned responses."

Allow for easy integration into third-party tools that are simple enough to learn in one day.

Allow continual correspondence between the same CSR and the same customer.

Show what emails were read (the biggest wtf)

Cannot prevent collision.

Even from the above, I have a hard time putting any dollar amount above a free account at Gmail, and I certainly don't see how it would be worth a few thousand dollars a month, and certainly not worth being one of the most expensive softwares in existence.

Maybe just maybe the guy I spoke to didn't know his way around, but yeah, a jack off like me could create something better in a weekend.
LOL, no you can't.

We use SF for our support tickets and there are tons of canned email responses we have for standard stuff. An agent owns a ticket and any email on that ticket goes to the agent. If two people are in a ticket only one can save, which is annoying but necessary. Granted, you aren't using it for support but it sounds like complaining about a product you don't fully understand. I'm not saying it doesn't have shortfalls I'm just laughing that you think you could write something better, which of course you can't. If you could write something better someone would have written something better already...
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Old 09-05-2013, 09:04 AM   #10078
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

From my very brief introduction to SF it looked like a product where the business people had a super tight rein on the engineers and knew exactly what features they needed to get **** sold.
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Old 09-05-2013, 09:59 AM   #10079
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

I think in general you are being very short sighted, however my experience with the product is on the absolute other side of the spectrum.

The last company I worked at spent >1 million on salesforce yearly. We had developers in house that worked specifically on the platform, and creating improvements. Not people who were figuring things out as they went, but people who are very familiar with salesforce, regularly trained on it and attained certifications, and that was their entire job.

One of my relatives also works at salesforce so I am pretty familiar with how things are internally there. They have some of the absolute best minds in software working there, for example, they recently brought on this guy: http://en.wikipedia.org/wiki/Tom_Lan...ter_scientist)

Obviously your post may be just totally off, since you think you could make something better in a weekend. You couldn't make something better with a $10 million budget and 5 years.
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Old 09-05-2013, 10:07 AM   #10080
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Quote:
Originally Posted by kerowo View Post
LOL, no you can't.

We use SF for our support tickets and there are tons of canned email responses we have for standard stuff. An agent owns a ticket and any email on that ticket goes to the agent. If two people are in a ticket only one can save, which is annoying but necessary. Granted, you aren't using it for support but it sounds like complaining about a product you don't fully understand. I'm not saying it doesn't have shortfalls I'm just laughing that you think you could write something better, which of course you can't. If you could write something better someone would have written something better already...
I had a human giving me a walk through and I specifically asked about all of the things I listed. Every bullet was no. Yes, they have canned responses, which is like so what, and to be honest, less intuitive to use and harder to implement than Thunderbird.

Now, it could be they have all those features and they were lying to me and holding out for more cash. That's what my employer thought. I said that was a turd thing to do, and why would you want to do business with people like this?
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Old 09-05-2013, 10:31 AM   #10081
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Quote:
Originally Posted by Larry Legend View Post
I think in general you are being very short sighted, however my experience with the product is on the absolute other side of the spectrum.

The last company I worked at spent >1 million on salesforce yearly. We had developers in house that worked specifically on the platform, and creating improvements. Not people who were figuring things out as they went, but people who are very familiar with salesforce, regularly trained on it and attained certifications, and that was their entire job.

One of my relatives also works at salesforce so I am pretty familiar with how things are internally there. They have some of the absolute best minds in software working there, for example, they recently brought on this guy: http://en.wikipedia.org/wiki/Tom_Lan...ter_scientist)

Obviously your post may be just totally off, since you think you could make something better in a weekend. You couldn't make something better with a $10 million budget and 5 years.
What I meant was implementing even one of those bullets is an improvement.

To be fair, I work at a small company. Hiring certifies programmers who can bend salesforce to their will is an unrealistic option. It'd be much better if they were honest about this caveat so I, my bosses, and salesforce don't waste our time.

With that said, the lead support person used a competing software at his previous company. He called salesforce a joke. Maybe salesforce is as good as you say, but the proof is on them.
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Old 09-05-2013, 10:33 AM   #10082
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

If you could log into my previous company's version of salesforce, you probably wouldn't recognize it as the same application.
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Old 09-05-2013, 11:37 AM   #10083
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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If you could log into my previous company's version of salesforce, you probably wouldn't recognize it as the same application.
nosoftware.jpg
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Old 09-05-2013, 11:52 AM   #10084
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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Can I change the language of my OS in Windows these days or does that still require buying a new copy.
This hasn't been true since Windows 2000 or so (see http://en.wikipedia.org/wiki/Multili...User_Interface)
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Old 09-05-2013, 01:38 PM   #10085
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

Hey yall, I'm looking for some feedback on a project I'm thinking about doing. I want to start a raspberry pi project and I think I found one that I can monetize to my work. We currently keep inventory/production sheets on pencil&paper before they go to data entry, eventually the process is going to get digitized but I think I can undertake this myself.

It should be reasonably simple to use a Pi + touchscreen (looking at a kit from http://www.chalk-elec.com) to do the data entry and then have it wirelessly transmit to our servers. What I'd need to do is write a basic database entry form/spreadsheet for the input variables then write two scripts to have it send off to servers and then another to incorporate the data into the enterprise software we use.

It seems like Pi can handle SQLite fine so the database shouldnt be an issue. I havent looked into what our enterprise software uses yet so I dont know what issues that will cause but im certain licensing is by terminal so I know I wont be able to just install it on the Pi (if there even is linux build for it). I know this is all general, but are there any issues I should be expecting here, it all seems reasonably basic.
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Old 09-05-2013, 01:47 PM   #10086
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Originally Posted by tyler_cracker View Post
nosoftware.jpg
If your tagline is "No Hardware, No Software, No Boundaries," and your phone number is a mnemomic of that selling point, it backhanded for me to ever hear "no" and then read Larry's derisive responses to me.

Of course,.Larry isn't the mouthpiece for SF, but still.
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Old 09-05-2013, 02:02 PM   #10087
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

Derisive responses?

You are blabbering about nonsense and limitations that are pretty clearly caused by your own company's incompetence and blaming it on a 30 bil market cap company, which you could apparently build a better product than in a weekend.
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Old 09-05-2013, 02:45 PM   #10088
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

I've enjoyed all the salesforce talk because I used to work for a SaaS CRM company where our companies meetings often featured a lot of smack talking about salesforce

also there's no chance you're correct in terms of that list of missing features. I don't actually know the capabilities of sales force but there's still no chance
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Old 09-05-2013, 02:50 PM   #10089
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

Right now I use Zoho becuase it is less than 1/10 the cost of salesforce, and it is pretty bad, but accomplishes my most basic requirements.

Last edited by Larry Legend; 09-05-2013 at 02:50 PM. Reason: in b4 wellnamed worked there
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Old 09-05-2013, 03:00 PM   #10090
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

no, I worked for RightNow
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Old 09-05-2013, 03:03 PM   #10091
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

well that makes sense, a relative's path there was from Siebel
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Old 09-05-2013, 03:07 PM   #10092
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

The first feature I ever wrote at RightNow was round robin queues. Suck it salesforce!
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Old 09-05-2013, 04:10 PM   #10093
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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Originally Posted by Larry Legend View Post
Derisive responses?

You are blabbering about nonsense and limitations that are pretty clearly caused by your own company's incompetence and blaming it on a 30 bil market cap company, which you could apparently build a better product than in a weekend.
Yes! If your company's tagline is "NO HARDWARE, NO SOFTWARE, NO BOUNDARIES," then that company is SPECIFICALLY catering to the unwashed, incompetent masses. The fact that you can write this shows a truly disturbing disconnect between developers and non-developers. Don't blame the customers for having expectations that the product should just ****ing work after reading what is blatantly false advertising. Don't turn around and tell the customer they are incompetent because they don't have time to learn how to program in whatever esoteric language SF uses.
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Old 09-05-2013, 04:19 PM   #10094
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

If we don't take care of the customers, maybe they'll stop bugging us
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Old 09-05-2013, 04:36 PM   #10095
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

The SalesForce situation reminds me of Photoshop.

It's gotten enough buy-in from people who don't know how to choose software, that it's not going away, and all the third party people who plug up all the gaps have plenty of reason to keep that going.
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Old 09-05-2013, 04:42 PM   #10096
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

But there's no good alternative to PhotoShop. Gimp is terrible.

I'd love to see Larry call up the owners of the place I work for and call them incompetent, though.
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Old 09-05-2013, 05:05 PM   #10097
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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If your company's tagline is "NO HARDWARE, NO SOFTWARE, NO BOUNDARIES," then that company is SPECIFICALLY catering to the unwashed, incompetent masses. The fact that you can write this shows a truly disturbing disconnect between developers and non-developers.
fwiw, In my experience this usually represents a disconnect between the developers and the marketing people more than anything else. It wasn't product development that came up with the tagline. All larry is saying is that anyone with a half a technical clue or any experience realizes that the marketing speak is like 5 layers removed from reality. Integrating business software is hard
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Old 09-05-2013, 05:30 PM   #10098
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

I was obviously trolling with the whole incompetent thing. The reality is it is unfortunate that they were expecting this to be some type of out of the box super business solution for all of their sales and support needs. Businesses are unique and when it comes to large scale applications, often times, the more complex of a solution the more it is going to be a pain in the ass to get to work the way you want it. That really is so often true, the more things that software does, the more things it now is not doing exactly how you want. You either need to piece together a bunch of point solutions and integrate them in a way that more or less works, or pick the best all-in-one available to you.

The reason salesforce is awesome for sophisticated companies (from a resource perspective) is because it has the potential to be a super customized all-in-one solution. The force.com platform is infinitely flexible, and if you have the right budget and talk to the right people, you can change literally anything to suit your business needs. There is no other CRM that comes anywhere close to that level of performance and flexibility.
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Old 09-05-2013, 05:37 PM   #10099
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

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if you have the right budget and talk to the right people, you can change literally anything to suit your business needs.
this is nearly a tautology
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Old 09-05-2013, 06:28 PM   #10100
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Re: ** UnhandledExceptionEventHandler :: OFFICIAL LC / CHATTER THREAD **

how would I write this query.

I have a votes table. votes has a "vent_id", as well as a "vote_type":string.

I want to find the count of different vote_types grouped by vent_id and then compare the two highest counts, and if they're even, return the vent_id.

So basically there are 3 "vote_type" categories for any one entry in the vents table. If people are tied or within 1 vote in voting for the highest type, I want that object returned.

Is this possible with one gnarly sql query? Or should I just load a bunch of objects in this case and parse them using ruby.
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