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Old website remake problems Old website remake problems

02-15-2018 , 03:42 PM
Hi guys, I make websites for few months now, and when I register a new domain and buy hosting I get all the login informations that I need through an email from the hosting company.

Now I have found a client that wants to remake an old site(11 yo site) and I don't really know if I'm doing the right steps in order to acces his old site cPanel. He gave me the CTP login(hopefully the same as the Cpanel) data but I can't login.

This is what I did so far: Entered in browser:
https://www.sitename.ro:2083/ and I completed the FTP username and password and got this message: "The login is invalid."

Do I need to ask the client to change the FTP login data or am I doing something wrong?
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02-18-2018 , 05:01 PM
FTP is not CPanel, if the client has given you an FTP login then connect to the site using it with an FTP client. If you've never used it before, an FTP client is basically like the File Manager component in Cpanel.
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