Quote:
Originally Posted by yowhatsup
Holy ****. If you want to know whether UB staff knows, how about emailing them yourself with a link to this thread they will either say;
A.) We have been notified of the problem and our tech support has been working hard to identify the cause and resolve it. We at UB believe integrity of the games is of utmost importance.
Yours Truly, RussStan Hamilton
B.) Yeah we know but it's not a big deal it happens everywhere. Has probably happened to me 10 times since I started playing online.
Sincerely, Phill Hellmuth
It's one thing to play on there whatever money>ethics. It is completely naive to try and justify it by saying "chat log> video", "have any of you contacted support? Yes? No? Show me proof", "it doesn't happen at the micros/small stakes".
Dude wtf is your problem? There is a software glitch, it was made a thread of it, so where is the problem to put all available information itt? Isn't this what this thread was made for? Or was it just frustration and bashing purposes?
You know, I play on UB and I've heard a lot of **** about them, and I'm interested how their staff handles the issue and how prompt they react, and also if the tech supp chat guys are able to help you and so on. Just the same mail replys that are posted in every other thread about a software/connec issue I've ever seen on 2+2.
Ie on FTP I guess you wouldn't hear anything for the first 10+ days at least and then they'd tell you with a standard mail "oh well obv you're having trouble with your connection, not our problem gtfo'". I want to know the important things about this whole thing and I'm not interested in what ppl think why we would need a ridiculous video.
I'm not trying to troll itt or derail it or wtf else, I'm just interested in the facts. So ne reason to post assumptions on how they prob would have responded, but very good reasons to simply post the mails/chatlog. I can't get it why it is such a problem to put the info I asked for itt. If it was a problem, well then please tell me why. Feel free to PM me if you don't want to say it here.