Quote:
Originally Posted by watergun7
Quite often there are accounts that we monitor closely- and decide to exon internally.
If you think about how many cases we end up pursuing+freezing- there are many more cases where we investigate but feel that there is no need to freeze. In fact I personally reviewed some hhs of a 100s reg yesterday and this will go to his likely exon on Monday (and this guy doesn't even know that he was investigated). So a lot is going on under the surface, and we are trying to make everything more automated and faster. I'm actually not in the bot department dealing with individual cases, but more of an analyst/consultant doing an allrounder type job.
And obviously I can never name any screen names for anything due to privacy- even accounts we have barred- as privacy laws cover everyone including those who break TOS and cheat us and other players.
There is one thing that I do not understand, according to what you mention, there are many cases in which you do not consider it necessary to freeze the account (it seems perfect), so I do not understand why in my case it was considered appropriate to freeze the account, when:
1. - I've been playing Pokerstars for 6 - 8 years, never having given any problems.
2.-I have been climbing levels little by little from below, in the case of spins I started playing 20s and 50s at Pokerstars.es and later 100s at Pokerstars.com (and you can compare stats and see that my game is the same) .
3.-I have no idea how to program a bot, but I would say that my game is impossible to program xd, basically because I play very very exploitative, and any of the support that knows a bit of GTO, just to see my HUD or see any hand of mine is going to realize that I'm not a Bot.
With all this I do not understand why I have been frozen and my profile is of a totally clean and legal player, that is, it does not enter my head because in 2 MONTHS I CARRY ALREADY with the blocked account nobody has realized that I am a normal player.
PS: How can I program a bot, if I do not even speak English?