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Old 11-01-2017, 12:25 PM   #26
acbarone
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Quote:
Originally Posted by SpinPlayer View Post
4. I am really disappointed that I see many regs like abarone and Watergun that report every new Reg that they see reaching 100s without having analyzed their game before and concluded they use a bot. I know everyone wants to get rid of as many regs as possible, but that isn't the fair way. Many regs have lost their account without having any conflict with bots just because the conspiracy of 100s have reported them. Basically it's almost impossible for someone to climb from 30s or 60s at 100s without his account getting frozen (except for SS).
Sorry to disappoint, but I've reported three players, which is far from 'every new reg.' Very close though.

That said, newer accounts that automatically crush/play GTO rightly deserve at least some level of suspicion and you even said that. All that reporting does is encourage PS to investigate, I highly doubt that they're automatically freezing accounts simply because of one email.
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Old 11-01-2017, 02:50 PM   #27
WateryBoil
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

newer accounts that automatically crush/play GTO at mid/high stakes should be auto targeted and banned without question.

**** that ever being legit ever.

its like someone playing overwatch(fps game) and being a grandmaster right off the bat. its not ****ing possible AND 100% of the time it involves ghosting or cheating/use of programs.

no athelete, no player at any physical sport or mind sport, or e-sport has ever achieved success on the highest and most difficult level on day 1. or day 100.

MAYBE day 500-1000. **** these dirty euro cheaters
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Old 11-01-2017, 03:52 PM   #28
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Congrats on the gig Watergun7! It is certainly reassuring to know PS is (still) hiring people of your calibre for such roles.
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Old 11-01-2017, 04:06 PM   #29
SpinPlayer
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

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Originally Posted by watergun7 View Post
I would like to respond to some of these claims. I was a former reg in spins on Stars at 100s, and played some other games from time to time. Through some recent developments I now work for Pokerstars Game Integrity. Anything I post on 2p2 are all my personal opinions/takes on things, as stars doesn't have an official 2p2 account for Game Integrity.

Yes, I did report many players over the last year or so, and this picked up after August this year (for obvious reasons). But I have never reported a new account without any serious thought/investigation. My reports were always extensive, and usually involves a lot of google search and various other IRL stuff. Believe me- I have analysed the hhs of every player I reported using the best tools available. I have never tried to report ppl in order to benefit my own bottomline by getting rid of my opponents, and have lost $EV reporting as it really took a lot of time.

When you send reports to pokerstars, especially as a well informed regular (rather than fish reporting top 2 players in an mtt if they are from the same country), unfortunately a lot of the time they cannot respond in a satisfactory manner. They cannot reveal their methods of detection, cannot reveal whether the person has been investigated already, and cannot reveal if someone is about to be banned anyway. Thus most of the time you will receive a template response. It may seem like stars don't know what they are doing, but there are a lot of tools to catch cheats these days, with more to be developed. I'm prob saying too much here, and won't be able to say much more.

Also the emails sent to ppl frozen are typically template emails as well. It's just easier this way so as not to slip up in a response and give away info for our detection methods/privacy stuff on other player accounts.

I won't be answering further questions about my/stars' work. If you do have questions, feel free to send it in to support.
The fact that Stars hired you in order to help them is a good step.

Also that confirms the lack of knowledge that integrity Group had in the Past so they concluded in approaching you to assist them.

As for the "methods of detection" I know that Stars software can detect many info about every player's PC setup which by Law has no Permission to do. However even this illegal method is insufficient nowadays. Believe me you didn't reveal anything and I don't think there is something you can whisper that I don't acknowledge already.

Apart for you and abarone which off course I can't know the exact ammount of reports that you have sent to Stars, there are many regs that report any newcomer reg at 100s without any strong allegations about him.

Also because you speak about the "template response" most of it is typical form, however because actually you are denying from someone access to his "job" you should be providing more info and ask more specific questions. Rather than that most of them are irrelevant, totally wrong and definitely not to the point.

To conclude that, I know regs that got frozen or banned without using any illegal software and I also know people that you reported which are far away from the typical GTO bot player, but I won't write them down here.
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Old 11-01-2017, 04:44 PM   #30
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Let's keep this thread serious without "stars favoring certain regs", etc. Take the trolling and just general brain-dead **** somewhere else.
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Old 11-01-2017, 08:34 PM   #31
CheekiBreeki
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

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Originally Posted by watergun7 View Post
Stars does not favour
but what about doomswitch and winning/losing accounts ???
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Old 11-02-2017, 05:51 AM   #32
MaTitheone
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

@watergun7 can you talk about how many spin players accounts were frozen in the recent months for botting? or at least if it is 2 digits or 3 digits already?
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Old 11-02-2017, 06:57 AM   #33
SpinPlayer
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

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Originally Posted by kobmish View Post
Let's keep this thread serious without "stars favoring certain regs", etc. Take the trolling and just general brain-dead **** somewhere else.
Sure I am brain dead... I have a strong memory and remember many SS members having shipped 200x two or maybe 3 times at 100s without off course by any means having played the ammount of games that they should have, based on statistics. Also many received a 200x strong welcome on their first month of their climb at 100s. Sadly I haven't created a list of all the 200x winners at 100s but I wish I had...

I was always a strong believer that online Poker at big sites like stars is not rigged. However I believe that the part of multies and jackpots can be easily controllable by Stars if they want. We all remember the promo for ten millionaires recently and the extra rake they put in 100s for that. How many millionaires did we actually get?? The two consecutive Jackpots at 100s?

I don't understand why u attack me. Everything I say is 100% based on facts and I am not willing to insult anyone. As for SS I believe they are the best organized staking group and that they deserve this number one they have achieved by all means! However, If you believe that spins is a fair game for everyone and that Amaya is doing a Perfect job then either you work for them, or you live in another world.
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Old 11-02-2017, 11:30 AM   #34
ristikas
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

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Originally Posted by SpinPlayer View Post
I don't understand why u attack me. Everything I say is 100% based on facts and I am not willing to insult anyone.
i can't see any facts in your posts other than just your words
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Old 11-02-2017, 11:50 AM   #35
Duncelanas
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

"SmartSpin has some guys who hit more high multis than expected" ----> "Pokerstars is rigged."

- Facts in 2017.
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Old 11-02-2017, 01:02 PM   #36
coon74
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Besides, SS advertises the hell out of its horses' binks, so people who read its news too often may get an impression that all the horses do is bink.
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Old 11-02-2017, 01:34 PM   #37
Tcarnage
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

This isn't you right?

https://forumserver.twoplustwo.com/1...eback-1591843/


Just a Spanish player @ 100s again out of nowhere that put in some sick volume..

Edit: Don't believe it's you in that post either..

Last edited by Tcarnage; 11-02-2017 at 01:50 PM.
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Old 11-02-2017, 02:30 PM   #38
acbarone
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Quote:
Originally Posted by SpinPlayer View Post
Sure I am brain dead... I have a strong memory and remember many SS members having shipped 200x two or maybe 3 times at 100s without off course by any means having played the ammount of games that they should have, based on statistics. Also many received a 200x strong welcome on their first month of their climb at 100s. Sadly I haven't created a list of all the 200x winners at 100s but I wish I had...

I was always a strong believer that online Poker at big sites like stars is not rigged. However I believe that the part of multies and jackpots can be easily controllable by Stars if they want.
I shipped two of them, and I've publicly berated Stars on many occasions.

Quote:
Originally Posted by SpinPlayer View Post
I don't understand why u attack me. Everything I say is 100% based on facts and I am not willing to insult anyone.
A few posts earlier, you definitively stated I was reporting every new reg, which was pure speculation on your part and demonstratively false.

Regardless, I think your heart is in the right place. We both would like the games to be cleaner, the guilty parties punished and the innocent ones spared. You're a bit more "tinfoil hat" than I am right now, but it's not like widespread corruption among online gaming sites is that crazy of an idea.
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Old 11-15-2017, 10:04 PM   #39
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Quote:
Originally Posted by DOKILLO View Post
If the freezes are because smarspins guys its very unfair, i play with you guys and you both has very different styles.

Fontaneirote, can you paste your mail too?
This was the email I received:

Hello Rubén,

We are writing to advise that your Stars Account has been frozen.

After an initial investigation, it appears you may be using software which may be in breach of our Terms of Service.

Our rules on this issue are explained on our website:

www.pokerstars.com/poker/room/prohibited

We are currently investigating this situation. Could you please answer the following questions:

- List of all poker related software (Third Party Tools) you use to aide your play on our site.

- Do you use any reference material (Push/Fold charts, Starting hand charts, decision trees, hand or situation analysers etc.) while you play on our site?

- If yes where did you obtain this material from? Please provide us with a copy of any such reference material for inspection?

- Where did you learn how to play poker & have you learned the game from other players? Have you studied poker and the games or stakes you play with others? If yes can you please provide us the information who you've learned from or if you have been part of any study groups / communities for learning the game.

- Has there been any drastic changes to your strategy / playing style recently? If yes what has lead to this?

- Do you have any other information that you would like us to take into account?

We ask for a response within 48 hours. In the event that no response has been received within that time frame, we will take appropriate action without your contribution.

Best Regards,

Harry
Stars Game Integrity
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Old 11-15-2017, 10:20 PM   #40
fontainerote
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

[QUOTE=SpinPlayer;53054515]Liked this Thread and would like to share my thoughts on many aspects of the game...

1. As for your case fontainerot, It's true that many regs are frozen unfairly by stars but I don't think that's the case for you. Your playing style is very close to GTO, you came in 100s from nowhere and you don't mention in your posts that you used PioSolver in order to improve. There is no way you play that way without having Pio experience and the fact that you don't mention it shows you have something to hide...

Hello, I'm sorry for answering you so late but I've been a few days of disconnection. Tell you that if you think that I play closed GTO, sincerely you have no idea of playing GTO ... And I confirm, I do not use piosolver to study, I have co-workers who use it and sometimes I ask them questions about hands. .. But I do not have the license purchased ... So I have nothing to hide
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Old 11-15-2017, 10:24 PM   #41
fontainerote
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Quote:
Originally Posted by FREEQONE View Post
Stars frozen me too
My nickname: FREEQ7Z
Have a blog on a biggest russian poker site "GipsyTeam.ru"
Have a 300K views, constantly 30-50 readers and 550 followers
I'm playing Spin and Go from very beginning
I posted a lot of vods in my blog, include Live Video for Stars
And what I want to highlight, none of the Polish of the player is not frozen
I make bet we all freezed because this biggest SmartSpin clan reporting one by one
Who prevents them to play, it's ****ing not fair at all
I will do the same after unfrezee, collect 50-100 russian/ukraine/belarus
Spin and Go players signatures and start reporting SmartSpin players who play "too good"
I cant play for a month already and not know how long
If they think they're so smart, they'll pay the same
Hello! Count on me for whatever it takes.
My skype: fontainerote
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Old 11-15-2017, 10:27 PM   #42
fontainerote
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

To conclude that, I know regs that got frozen or banned without using any illegal software and I also know people that you reported which are far away from the typical GTO bot player, but I won't write them down here.[/QUOTE]

I assure you that I am one of them ... I do not use illegal software nor am I the prototype player bot GTO
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Old 11-21-2017, 10:24 PM   #43
SANTACE
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Updates?
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Old 11-24-2017, 06:43 AM   #44
DOKILLO
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

My account has been closed today too, my nick its DOCTORROMERO i play 100s too, also the same questions, im playing spins since more than two years beggining in .es

Dont use anything only made changes in my game since i bought skier_5 GTO database to study after sessions.

https://forumserver.twoplustwo.com/1...abase-1677018/

Last edited by DOKILLO; 11-24-2017 at 07:05 AM.
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Old 11-24-2017, 06:56 AM   #45
kakospaidis
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Quote:
Originally Posted by DOKILLO View Post
My account has been closed today too, my nick its DOCTORROMERO, also the same questions, im playing spins since more than two years beggining in .es

Dont use anything only made changes in my game since i bought skier_5 GTO database to study after sessions.

https://forumserver.twoplustwo.com/1...abase-1677018/
Well,feel free to see my thread too,and I urge you to make your own!
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Old 11-24-2017, 02:01 PM   #46
fontainerote
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Quote:
Originally Posted by SANTACE View Post
Updates?
Hi! In my case, PS supporters sent me an e-mail asking me to record during a game session, with several conditions. I made that recording, I sent it to you on October 9 and I still have not received any reply from you. I guess it's a good sign that they asked me for the video, I have no idea how long these types of revisions usually take them ... I hope that soon everything is solved and this nightmare ends.
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Old 11-24-2017, 06:56 PM   #47
opaymybills
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Hello good day I am opaymybills, I am Colombian but currently I live in Chile, on the one hand this has me a little puzzled because as fontainer says learn a bit of GTO and play tables that gave you some stable is now illegal because I do not know the truth, I want this to be done effectively and to be thawed by the fact that several of us, who have just started to know the subject of bots, have suffered unfair freezes, on the other hand, in my history, I started playing hyper turbos de 3.5, de hay jumps the spins of 7 usd and lasts a lot of there went up to the 15s and so in a period of 2 years to reach 100s and trying to play well do this, I am not the best 100s plus I have a cev of 45 and notice that this is unfair, I write this to make you realize that this is getting out of hand thanks friends and blessings
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Old 11-25-2017, 10:33 AM   #48
schris7
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

Sorry to disappoint any players that have been frozen but after amaya took stars everything got worse . their anti reg policy thrives. first there was rake increase , then big cut on rb every year , now their new model is banning regs. I am another victim of their unfair freeze/ban system for spin players . Allthough i am not active at 2p2 many people playing sngs back when full tilt was up will recognize me especially old pokerstrategy members.

I was playing for 5 years on fulltilt then after their closure i continued on stars . So i was a customer for like 10 years on stars or so. My reward for that loyality was a frozen account . Despite answering everything (they asked even to made a video) after 2 months of not giving an answer, only when i mailed em that they have to answer me whats going on with my account or i ll file a complaint to their regulator i got my answer the same day with a ban . They of course stole all the money(confiscated to be given back to players , i wonder if any player got anything from all the bans they did) and their excuse was that i violated their tos and when i asked which tos i violated their response was "We have forwarded your query to the team responsible for handling this matter. You will receive a reply as soon as possible." that was 2 months ago and of course they never answered.

My acc was duncan,gr mostly playing 30s on avg having more than 40k spins running under ev for like 400k+ in chips , i guess if i was a smartspin member that would be the other way around but we are not here to discuss how stars favours smartspin
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Old 11-25-2017, 11:09 AM   #49
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

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Originally Posted by schris7 View Post
i guess if i was a smartspin member that would be the other way around but we are not here to discuss how stars favours smartspin
I'm with Smartspin and I'm over 200 buyins below ev the last 3 months. I guess I haven't been upgraded to sun run status yet.

This whole Stars favours one group over another is ridiculous.
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Old 11-25-2017, 02:46 PM   #50
schris7
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Re: Account unjustly frozen to reg spins 100s at Pokerstars.com

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Originally Posted by watergun7 View Post
I can confirm personally that Stars does not steal any money confiscated from cheaters. The refund might be slow (e.g. last one in September had money which was confiscated a year ago) however.

This process will be faster and more automated, but prob isn't highest priority atm.
And i can confirm than in the period of 3 years playing spins i never heard a reg getting refunded anything. also what about the money took from ppl that were banned without ps sending any proof or saying the reason? At least before amaya when someone was accused for something ps was pointing exactly which rule of the tos was violated. Nowdays ps is more like a casino that bans winners who win big time vs fish and destroy the revenue of stars.
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