Quote:
Originally Posted by DOKILLO
If the freezes are because smarspins guys its very unfair, i play with you guys and you both has very different styles.
Fontaneirote, can you paste your mail too?
This was the email I received:
Hello Rubén,
We are writing to advise that your Stars Account has been frozen.
After an initial investigation, it appears you may be using software which may be in breach of our Terms of Service.
Our rules on this issue are explained on our website:
www.pokerstars.com/poker/room/prohibited
We are currently investigating this situation. Could you please answer the following questions:
- List of all poker related software (Third Party Tools) you use to aide your play on our site.
- Do you use any reference material (Push/Fold charts, Starting hand charts, decision trees, hand or situation analysers etc.) while you play on our site?
- If yes where did you obtain this material from? Please provide us with a copy of any such reference material for inspection?
- Where did you learn how to play poker & have you learned the game from other players? Have you studied poker and the games or stakes you play with others? If yes can you please provide us the information who you've learned from or if you have been part of any study groups / communities for learning the game.
- Has there been any drastic changes to your strategy / playing style recently? If yes what has lead to this?
- Do you have any other information that you would like us to take into account?
We ask for a response within 48 hours. In the event that no response has been received within that time frame, we will take appropriate action without your contribution.
Best Regards,
Harry
Stars Game Integrity