Hello everyone. Well looks like I no longer get to creep on here silently. Partypoker's customer service team might kill me of heartattack at 28 so i must vent my frustrations somewhere before this happens lol and any extra help is appreciated. This hand happened to me a few days ago, and I am still unclear how it was allowed or if anyone has experienced anything similar. Even after speaking to one of there SUPERVISORS named " JACKIE ". I asked her, what is the minimum bet that must be made in order to reopen the betting for both me and "acewise"? She literally could not answer the question, EVEN AFTER "CHECKING WITH HER TEAM for
15 mins". She insisted the hand was played fine and if I have any further complaints, to SEND A EMAIL to their complaint team lol standard. It is actually absurd how terrible the customer service team can be, depending on who is reviewing your case. Again, It's even more unbelievable that you have a
supervisor reviewing a hand like this, that
cannot tell me what the minimum bet must be in order to reopen the betting. But the hand was played perfectly fine? how the f@%% does that make any sense. What are the qualifications for these positions? Not proficient with the english language with little knowledge of poker?
Every pro I have reviewed this hand with says it has was a malfunction. I was even lucky enough to have patrick serda sitting next to kenny hallaert and have them both agree. So please tell me why "aceraise" was given the option to rejam here...
how is the mininum amount to reopen the betting not at least 101k total? what am I missing here? And how is party so reluctant to just admit their mistake and work out a solution so I feel protected that this won't happen again and if it does, at least they're willing to work with you... i just don't get it. But here's hand in question. My user is
durrrscousinlol, how was acewise giving the option to rejam here and not forced to flat? How am I also not given the same option? Thanks
#Game No : 18151158817
***** Hand History for Game 18151158817 *****
NL Texas Hold'em $22 USD Buy-in Trny:193960008 Level:18 Blinds-Antes(2.5K/5K -600) - Tuesday, January 08, 16:37:58 CST 2019
Table Bounty Hunter Fast. $15K Gtd (193960008) Table #8 (Real Money)
Seat 6 is the button
Total number of players : 8/8
Seat 4: AceWise2010 (
315,332 )
Seat 8: Adielsson ( 321,273 )
Seat 1: Darius290685 (
54,382 )
Seat 5: ProVRc4 ( 110,371 )
Seat 7: SOS90210 (
83,035 )
Seat 3: andre.fsg ( 126,198 )
Seat 2: durrrscousinlol (
178,243 )
Seat 6: spitznspots ( 115,474 )
Trny:193960008 Level:18
Blinds-Antes(2,500/5,000 -600)
Darius290685 posts ante [600]
durrrscousinlol posts ante [600]
andre.fsg posts ante [600]
AceWise2010 posts ante [600]
ProVRc4 posts ante [600]
spitznspots posts ante [600]
SOS90210 posts ante [600]
Adielsson posts ante [600]
SOS90210 posts small blind [2,500].
Adielsson posts big blind [5,000].
** Dealing down cards **
Dealt to durrrscousinlol [ Qs Ks ]
Darius290685 is all-In [
53,782]
durrrscousinlol calls [53,782]
andre.fsg folds
AceWise2010 calls [53,782]
ProVRc4 folds
spitznspots folds
SOS90210 is all-In [
79,935]
Adielsson folds
Your time bank will be activated in 6 secs. If you do not want it to be used, please act now.
durrrscousinlol calls [
28,653]
AceWise2010 is all-In [
260,950]
durrrscousinlol is all-In [95,208]
** Dealing Flop ** [ Jh, 8h, 5d ]
** Dealing Turn ** [ 5s ]
** Dealing River ** [ Js ]
Darius290685 shows [ Ac, Kc ]two pairs, Jacks and Fives with Ace kicker.
durrrscousinlol shows [ Qs, Ks ]two pairs, Jacks and Fives.
AceWise2010 shows [ Kd, Ah ]two pairs, Jacks and Fives with Ace kicker.
SOS90210 shows [ 9d, As ]two pairs, Jacks and Fives with Ace kicker.
AceWise2010 wins 137,089 chips from the side pot 3 with two pairs, Jacks and Fives with Ace kicker.
AceWise2010 wins 190,416 chips from the side pot 2 with two pairs, Jacks and Fives with Ace kicker.
SOS90210 wins 42,980 chips from the side pot 1 with two pairs, Jacks and Fives with Ace kicker.
AceWise2010 wins 42,979 chips from the side pot 1 with two pairs, Jacks and Fives with Ace kicker.
Darius290685 wins 74,976 chips from the main pot with two pairs, Jacks and Fives with Ace kicker.
SOS90210 wins 74,976 chips from the main pot with two pairs, Jacks and Fives with Ace kicker.
AceWise2010 wins 74,976 chips from the main pot with two pairs, Jacks and Fives with Ace kicker.
Player durrrscousinlol finished in 176.
AceWise2010 has knocked out durrrscousinlol and won a $31.63 USD bounty prize.