Yea that was true previously before the venom ran. I emailed support and asked and they told me different.
We hope this email finds you well, it is a pleasure for us to assist you.
We understand that you would like to change your ticket for cash.
However, this special tickets do not apply for exchange, you will have to wait and use it playing the venom. The only alternative we can offer you is to sale the ticket if you can find a buyer among friends or family that plays here.
Please let us know if there is anything else we can do for you.
Hello Support,
Thanks for the reply. So if I find a buyer, I can sell my ticket even though I only have one? is that correct? Thanks for your help.
We hope this email finds you well, it is a pleasure for us to assist you.
Yes, you can sell it even if you only have one ticket.
Please let us know if there is anything else we can do for you.