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still not getting rakeback

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03-23-2010 , 09:46 AM

bighomeytim

old hand

Join Date: Jan 2006 Posts: 1,907

I signed up for pokernordica through rakeback.com and have been playing for a few weeks now and my rakeback tracking still shows zero, so I don't know what the deal is. My account has been approved and everything, buy still nothing. I've e-mailed them several times. I'm supposed to be getting rakeback everyday and still haven't gotten any.

03-24-2010 , 03:21 AM

support@rakeback

Deactivated Rep Account

Join Date: Feb 2010 Posts: 30

Hello bighomeytim,

I see that you are already in touch with our Customer Support and that they are investigating this.

03-25-2010 , 10:00 AM

bighomeytim

old hand

Join Date: Jan 2006 Posts: 1,907

still nothing

03-30-2010 , 04:58 AM

support@rakeback

Deactivated Rep Account

Join Date: Feb 2010 Posts: 30

Hello again,

We are still waiting for an answer, there is some communication problem between us and Poker Nordica but we are solving your case, an email was resent to Nordica and hopefully they will reply to us soon. Thank you for your patience and be sure to receive a reply from us to your email inbox.

04-11-2010 , 08:08 PM

bighomeytim

old hand

Join Date: Jan 2006 Posts: 1,907

Okay I finally got it. That was a stressful month. I hope it works out better for other people.

04-21-2010 , 04:20 AM

support@rakeback

Deactivated Rep Account

Join Date: Feb 2010 Posts: 30

Hey bighomeytim,

That is true

that was a long story

Still a good side of this story is that you received all your rakeback and will be receiving it in future.

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