Please use this thread to ask us a question!

This thread is not intended for 'one on one' technical support, more so general questions regarding rakeback, our promotions or anything you think we might be able to help with. If you are unsure whether this is the place to ask then its probably not the place, so best you drop us a quick email to support@rakeback.com instead.

Thanks

Rakeback.com

hi there!
my question is about the viva las vegas promotion..
if i win a 5000$ package on a freeroll how does it work then..how do i get the travel moneys and is it payed through my UB account?
(if the UB-freeroll is rescheduled soon, what i would appreciate )

not sure if its a too personal question, but i think it could be interesting for others to hear..or is it just confusing me cause im new on rakeback.com, couldn't find an answer on the promo-page

ty very much

Thanks for your question!

The basic answer is that in all of our freerolls the 'travel and expenses cash' which is normally $1,500 is paid directly to the winner at the end of the tournament.

Within 48 hours of the tournament ending a representitive from Rakeback.com will contact you with more information regarding accomodation and finally in regards to the $1,500 for tournament buy ins, you will need to be agree your schedule with rakeback.com either before you go, or during the 5/6 days you/we are in Vegas - as we have to make all of the tournament buy ins for you.

If you have any other questions please do not hesitate to post here.

Kind Regards

The Rakeback.com Support Team

Hey, I have a question. I play Heads up S&GS on FT/PS full time, and was curious how rakeback actually works in S&GS? If my S&G is $24+2, how much rakeback do I earn? Thanks.

Can you have my Full Tilt account tagged for rake back? I signed up though Hold'em Manager to get their software for free, but I'd like to start earning some rake back.

AC

Unfortunately if your FT account was already created through Hold'em Manager it cant be moved to our affiliate tracker. Rakeback is paid from the affiliate commission that we get from poker rooms for referring players to their site, that are tagged with our affiliate code. Your poker account is not tagged with our affiliate code, so we do not get commission of your rake that would enable us to pay rakeback.

If you are interested in any other rakeback deals, please view this list: http://www.rakeback.com/

Ok, I just recently started playing on AP and iam thinking of making it my homesite, I always played on ftp with rakeback. I already tried to get rb from them and they said no. Iam really thinking of bringing it all back to ftp. Anyway you can help

Hello CHRONICFEVER,

Sad to hear that but it is not only AP who will not allow you to have rakeback for your existing account. It is a poker room's wide policy and unfortunately we cant do anything in this situation. If you are interested in any other rakeback deals, please view the rakeback list on our website http://www.rakeback.com/

Hi

I know that the different online gaming sites use different rake systems.
I only know 3 of them, and dont know if there are more.

Dealt = Everyone dealt in the hand counts for rake
Contributed = Everyone that contributes with money to the pot counts for rake
Average contributed = I suppose that in the contributed if you put more money into the pot it counts for more rake

Im right? What is the MGR of PokerTracker3?

Thanks!

MGR in PT3 is the dealt method. Rake in PT3 is contributed.

These are probably donk questions, but

Say I have 1000 Full Tilt Points. Would I have gotten $270 in rakeback (FT has 27% rakeback, right?) if I had rakeback?

I know I can't sign up for rakeback with an existing account on FT. So if I create a new account to sign up with rakeback and never play my old account again, is that considered multi accounting or illegal?

...i post my question here ..since this is the right thread....

can i have rakeback if i cash out my money from FTP ...close my account and then open a new account with same name and adresse but different credit card ???

also i am from France, the online gaming regulation is changing here, they want more regulation, control and of course taxes: basically governement says they want reset all accounts and start all over with new the regulation ......so if all account are reset, can we apply for Rackeback ???

ty
cheben

Hello nastyyy yes this will count as multi accounting, if you will do that Full Tilt will find it sooner or later.

Hello,

The short answer is no. This will count as a duplicate account and will be closed by Full Tilt. Talking about possible account resetting in France then we cant give a clear answer about it. Wait till it happen and then ask us again maybe at that time we will have an answer.

I don´t receive my march payment (absolute rake).

I send 2 tickets to support + 1 mail. No answer.

What´s the matter?

Any problem?

Thanks,

Been playing poker for decades. Stepped away for a few years and just getting back to playing online. I plan to put in a lot of time. A few questions I still have after browsing 2+2 site for the better part of a week. Thanks in advance for your response

Rakeback- Can one be a member with more than one rakeback company? Your company doesn't work with some sites I'm interested in. For example Cake Poker and Sportsbook Poker and a couple others. How can I capitilize on rakeback with all sites? or can I?

Bonus' and rakeback- I plan on signing up for several sites and obviously the bonus upon deposit is very attractive. I'm getting mixed messages as to what step to take first. Poker listings tells me to download the site and use their code. Rakeback companies say before downloading sign up with them. If I do that how does that effect the sign on bonus. Obviously, I just want to sign up and maximize the bonus, and the rakeback etc. Is there some standard way for signing up for a site like Ultimate bet or Full Tilt. These are sites I've never played on. Can you pretend I'm a derelict and give me a simple step by step process and any recommendation for signing up?

Hello,

I checked our support system and I see that your support tickets were answered. So please find the answer to your question in our replies. I can also tell that payments are made during 15th-21st of each month so you started to worry slightly early

Hello JohnnyMoon,

Of course you can be a member of two different rakeback companies (websites).

Unfortunately we do not provide rakeback for Cake Poker and Sportsbook Poker but we are planning to expand the list of poker rooms where rakeback will be available. Right now all what we can offer is listed on the main page: http://www.rakeback.com

Talking about rakeaback and bonus, you can have both, but in order to have rakeback it is important to create your first account at some poker room through our website and then after successful creation you can go and make a deposit using a poker room bonus code. But please be aware that most poker rooms deduct all your bonus or part of it from your rake which will lead to smaller rakeback. Still it is worth it to have both.

Hello,
are you planning to do rake races @ Doyles Room Poker every month or those are one time events? If so what prize pool can I expect this May?

Hello JustADreamer,

We cant tell you right now for sure if we will run those rake races every month, I recommend you to check our promotions page: http://www.rakeback.com/promotions/ from time to time in order to get fresh information about our rake races.

So I was wondering how rakeback reduction works on ftp. I have about 30K points right now and I want to buy somethings how exactly do I know how much money from my rakeback I will lose?

if i buy the 225,000 points on FT laptop, how much comes out of my rakeback

ty ty

I have an account on FTP, but I've only used it for free until now--there haven't been any financial transactions at all.

1. Can I sign up for rakeback with this account, before depositing any money;

and

2. If not, would creating a different profile be a problem? I know this question was asked in another post, but because there's no identifying information (bank account etc), it seems like the circumstances are different enough for this to be viable.

Hello wadadli24 and BK1248,

Full Tilt Points used on the site or in the store are deducted at a rate of $0.005 per point directly from your rake before rakeback is calculated. This could lead to a big negative rakeback balance. Negative rakeback amounts are not paid back and are rolled over to the next rakeback calculations. In this case you will start receiving your rakeback payments only when you will be back positive.

Hello isfour,

Rakeback is only available for the first personal account you open to a poker room. Duplicate accounts are generally against poker room terms and conditions, and subject to be closed upon detection. Unfortunately moving existing poker room accounts to rakeback is not possible. Rakeback is paid from the affiliate commission that we get from poker rooms for referring new players to their site, that are tagged with our affiliate code. Existing poker accounts are not tagged with our affiliate code, so we do not get commission of your rake that would enable us to pay rakeback.

Also creation of two accounts per person is against Full Tilts Terms and Cons, even if you will try to fake your identity one day they will find it and deactivate your account.

If you are interested in any other rakeback deals, please view this list: http://www.rakeback.com/

hello
im going to open an account on FTP how will i know for sure that im am getting the rakeback....Thank you