Yes, this is planned. I generally write the changelog before actually programming, and I use it as guidelines afterward.
I don't want to disappoint my early adopters

I tried again this morning. Deleted the old database, created a new one to eliminate any chance of corruption. It imported manually just fine.

I opened PS and found a table. I started the live import and then started the HUD. So far so good. I played about 10 hands with no problem. Stats showed up fine and were updating fine.

I opened a second table and still okay. After the first hand at the second table and the stats flashed onto the table/screen, all hell broke loose. That is when the stats locked and the generic Windows popup box showed "An error has occurred. We will have to close PokerHands..." you know the one.

So, it seems the problem is either with multi tables, or opening a new table while the HUD is running, or when it tries to update stats on a new table for the first time. That's the best I can narrow it down to.

I had problems upgrading. That is a key piece to any software. Basically i installed beta8 over beta5 and lost all my information.

The old database is still there but it won't let me add that information. Says incapatable. All versions should be compatible with eachother.

Also, it crashed when I was re-importing the hands. I had Full Tilt/Everest Poker unchecked with Everest Poker highlighted i clicked import selected. It started the poker stars and then crashed.

That's why they call it "Beta" because it is not ready for release in full version yet. Sorry to hear your database problems, I hate to see anyone deal with that. If you have all your HH's still, why not wait for the next release he's working on. We all had some conflicts, depending on our setups. Most were our fault in settings we had

Once the next version is out you can delete your old database, or as other's informed me, you can use Programs/Postgres/PgAdminIII. Just double click the database on the tree and it will show you the database you want to delete that you first created. I'm an idiot and I managed to do it.

Not that Tony needs defending, but he's released four new versions in a month since Nov 13th, including the HUD in the last. That's a lot of hard work. And besides, we told him he could take the week off since it's Christmas.

I couldn't agree more that upgrading is key to any software. However, each new beta so far has introduced so many changes to the database and/or to the config file that it would have taken too much time to write something that would upgrade to the current version.
As long as the database schema is subject to change this will happen. Note, however, that a patch from beta 8 to beta 8.1 will be available for the next version, simply because I have the possibility to do it: database/config file isn't changed, but the hud config file will be reset because the old one doesn't support the features that are going to be introduced (color ranges to name at least one)
So in those beta stages, if the changes have made your config and database obsolete, you just create a new db and reimport. I'm curious to see a screenshot of the crash when importing too, because import has been very stable for everyone so far. Don't hesitate to drop me an email (support@cartridgesoftware.com) with the HH that supposedly crashes the program, it's easier for me because I can debug and trace the exact way the program is working.

FWIW - I played 2 short sessions this morning, 3 tabling badugi, and didn't have any problems with the HUD or the app crashing.

IF it makes any difference, is there a preferred way to open up PH and PS, and/or tables?

I've been logging into PS first. Then, open PH, doing a manual import if/when necessary, starting the live import, starting the HUD. I then go back to PS's and start my table selection, then I win and leave.

Does it make a difference if I am not logged into PS first? Which way if any would risk less system/program crashes?

I doubt it should make much of a difference. I often dont start the live import (or even open PH sometimes) until I have played a few hands. Once I start the import I typically start the hud right after, but more often than not I am already playing hands.

Do you have a rough estimate as to when the version with Triple Draw will be available?

I'm glad that sometimes, everything is fine

Nah it doesn't make any difference. The moment you start the hud, it searches for specific Windows and starts reading interesting windows messages (window activation/move/close), but it doesn't change anything if you start live import or log into PokerStars first.

With all the problems the hud encountered I'd say at least 1 month.

Btw dog I installed Vista on my old 1.6ghz/1gB laptop ;o

I played two sessions, two tables and it worked fine, imported fine etc, naturally the only files it 'moved' were the one's that had been manually imported.

And Fozzy, 7th place in the $2 Badugi today. It was NOT worth the nearly 4 hrs it took. Cash games for me.

I'll bet that really zooms along. Minimum mem for Vista is supposed to be 1gig If everything works on the laptop with that setup, we'll have no problems. I'm running a dual core Pentium d935, whatever that all means. It came with a gig and I added a 2gig usb chip, one of those ones that is dedicated to windows, I forget the term they call it.

Good luck and have a great Christmas, don't eat too much

I can get the HUD going about 50% of the time, but when it fails, I can never get it going again without rebooting.

Anyone have any success on restaring the HUD without rebooting the PC?

As noted above, did two separate sessions this morning, no problems, no reboot after shutting down HUd.

Same tonight, played two sessions, shut down HUD between them and it seemed fine for the second one. I'm holding my breath waiting for something to go wrong. Hoping the two crashes were the exception, not today's play.

BTW, How much memory are you running? Have you checked Task Manager to see how much resource you are using when PH and HUD are running? Sounds like the HUD is not clearing out of memory, then either crashes because of not enough memory, or because it's in conflict with the residual HUD you shut down not clearing out properly.

That's all pure speculation but maybe you can eliminate things that it's not and work from that angle.

I have 1GB of RAM with 3.2GHz on Windows XP. PokerHands with the HUD uses on average 36MB of memory with a peak of 45MB. I also see 7 processes of postgres with an average of about 145MB, plus about 35MB of various AHK scripts. PokerStars uses about 36MB.

This sounds like a good description of what I see happening. When the HUD does fail, it always fails at HUD startup, and always fails when attempting to display the HUD panel (on a 6-max table) for either the #1 seat or the #1 and #2 seat. If I make 3 more attempts (without rebooting), the same fail scenario repeats all 3 times. So the #1 seat panel will fail to load all 3 attempts or the #1 and #2 fail to load all 3 attempts.

Dog, thanks for your help. I know Tony's working on a better alternative, but in the meantime, rebooting 3 times a session is driving me nuts!

It does take a lot of ram, and that rebooting would drive me nuts. Probably time for memory. I got a 2gig chip from Kingston for less than $50 and it just plugs into one of my usb ports.

Ask Santa

Sir, I would be much obliged if you could work on 5CD Ongame support. I know many who would love to have this. I would be happy to help test, give input, etc as I am a regular who plays daily at Ongame network. Anything you need to help get Ongame network support feel free to ask me, I will help in what ever way I can. I would love to see my actual stats here!

Nah, the problem of the hud that doesn't reappear or something isnt related to your memory. There's no such thing as memory not cleaning out properly with .NET, because even though cleaning the memory manually is considered good practices and should always be done, you still have something called "garbage collector" that can save sloppy code from disasters. Anyway I'm thankful that all of you tested the hud, but please don't go crazy because of it, I'd feel guilty

Idolatrous: there's now 2 ppl that asked for OnGame's 5CD support (you and ConZy). I need to have the hud working properly first then I planned to add Triple Draw. Adding support for OnGame is a tough one because OnGame kind of obfuscates their HH in a SQLite database. I've been searching for OnGame's database blueprints or any information about them without success this far. I'll have to reverse engineer this by myself which is a pain...

FWIW - Holdem Manager has always had problems reading OnGame HHs 100% effectively, because of their unusual HH system. I cant be very specific, as I never played there so I didnt pay close attention, because it didnt pertain to my playing.

Very nice prog, I like it. It's simple and has all you need.

Will it have sng support? That would be very nice.

nice first post

I'm concentrating on cash games support and that won't change until the support for cash games is almost complete. If you play hold'em, you'll see that there's some kind of primary support for SnGs, although it's pretty poor atm.

Fozzy> Yep I've seen that in their thread. Do you know if PT3 has the same problems?

I dont follow PT3 development as closely as I do HM. I still keep up with the PT3 thread, but dont pay very close attention, because I dont own PT3. I think they recently added ongame support, but not sure if they were having the same problems that HM was having.

If you need help, I could make a german translation (if it's planned)

I also would love to see ongame support! especially for draw!

I know about 10-15 others who would love to have Ongame at draw (and eventually BossMedia network) they are just too lazy to post their opinions! Maybe it would be possible to find someone on here who has already figured out the Ongame db and get their help?

Not sure how nice people are but maybe some kind soul would be willing to help! I would even be willing to pay for the program if it tracked Ongame draw. I am very curious to know what my actual stats are for Draw, instead of just knowing I win a lot lol.

Multilanguage support would suppose externalizing strings in something like an XML file; this is clearly not a priority as of today, but it's definitely a feature most modern softwares need. Thank you for proposing your help, but this is still to early.

Unless you already have some information, don't bother reverse engineering their db or spend time on this; it's my job as the programmer after all

I don't want to rush the commercial part. We've all seen what kind of bad publicity it has caused to PokerTracker. The development will follow its course (ie: hud for now); and you'll hopefully be able to test ongame support on PH without paying anything