I used TST for 2 days and yesterday I receive the below from 888. Have you had similar experiences
Dear xxxxx,
This is the Operations Team at 888poker and we are contacting you with regards to your account with username "xxxxxxx".
After an investigation, we have found disturbing patterns on your account which highlight the use of Seating Aids or software providing HUDs. Seating Aids in general and the use of HUDs in certain games are not allowed on our network and their use is a breach of our User Agreement, the relevant paragraphs are below:
Software Aids: Please note that in relation to any peer-to-peer games or any other games, you may not use any tools or software other than: (i) tools that provide you with basic game statistics and information that could be useful to beginners, such as hand strength and pot odds indication, (ii) tools which provide you with basic-level advice about the game such as opening hand charts, (iii) tracking software that calculates and displays in-game statistics which are intended to help you organize the information that he already has access to as a player at that specific table (apart from Snap games), and (iv) tools that improve your experience without influencing the game itself or providing any advice (for example enhanced display, keyboard shortcuts and improved visibility), (collectively "Permitted Aids"). For the avoidance of doubt, section (iv) shall not include any software program or external aid which, in our opinion, enables you to find a seat at a poker table or automatically seats you at a poker table.
You may not use any software program, robot or external aid, which is endowed with artificial intelligence or which is not included in the Permitted Aids list (as set out above) in connection with your use of our Services. Examples of such prohibited tools, software and external aids are: (i) tools and services that allow for any type of collusion between players, such as showing cards, (ii) tools that assist players to select games in accordance with player identity, (iii) tools or websites that reveal and share information about other players against their will, such as game statistics and overall earnings, (iv) any type of tool that performs any action on behalf of a player at the table, (v) any tool or program that collects information about other players at the tables in the player’s absence, (vi) any tool or program that provides game advice in real time based on the actions of the other players at the table; or (vii) any software program or external aid which, in our opinion, enables you to find a seat at a poker table or automatically seats you at a poker table (collectively “Software Aids”). In the event that we deem that any Software Aid has been used, we reserve the right to take any action we see fit, including immediately blocking access to the Services to the offending user, terminating such user's account and seizing all monies held in such account.
Your account will be monitored and if we continue to see the use of Seating Aids in general or HUD’s in Snap Games, whichever applies in your case, it will result in your account being suspended and the possibility of your account being permanently blocked.
We take these matters extremely seriously and thank you for your co-operation and understanding.
Regards,
Operation Team
operations@cassava.net