So, do I get a refund now that this software is useless to me?

Our refund policy is seven days from the time of purchase. You can find more information here:

http://tableninja.com/policies.php#ReturnsPolicy

Are there any plans to release a TableNinja for Merge (or any of the remaining US-friendly sites)? Or will you just be focusing on the larger international poker sites? As someone who lost the ability to play at FT or Stars, I'd love to see another Ninja product for a room I can play. Thanks.

We haven't yet announced any plans to support new sites though we may in the future. Thanks for the feedback. We will take user requests into account when making decisions on site support.

Am I the only ****ing **** on earth having MAJOR MAJOR MAJOR MAJOR problems on FTP??? I'm getting "bong" "bong" "bong" from the sound yet tables just ARE NOT POPPING UP. I've just lost an absolute ****ing ton yet again whilst 16 tabling super turbos having had no problems 16 tabling different games all day long (apart from massive lag tryin to reg.) cos of problems I presume MUST be associated with TN I mean don't know what else it could be!! Total TN responsible losses now mounting to the $2k region. Will be filing lawsuit for losses soon!!!!

The error chime likely means there is something in your setup thats preventing TableNinjaFT from scraping the pot or sending a hotkey. Have you disabled in-application notifications on the setup tab? Every error chime from TableNinjaFT will be accompanied by a popup error message with more information. Are you using Windows XP or a custom theme? Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of the table with your HUD displayed. See instructions at http://www.iopus.com/guides/screenshot.htm. Please send the screen shot even if you don't have a HUD or custom table theme.

It's not an error chime it's the sound of a table requiring action!! Maybe a beep not a bong. Why is my config going to SUDDENLY be up the shytter when it's been fine for 3 months????? Jeeebus!!

My tnft works great when I play 6 tables and under.

Once I get up to 12 it gets choppy and real laggy. *My pc is new (i7 with 8gb ram) so it shouldnt be a problem.

Fwiw I have 4 tables tiled with 3 tables underneath each for 12 tables total.

Please advise on how to make it run smoother. *Tks

i just want to know how to get this script to work i mean how do i use this, do i copy the code into word, .... im a n00b but i need this to close the lobbys that are so annoying.

First try disabling UAC according to the following instructions:

http://faq.holdemmanager.com/questio...UAC+(Windows+7)

http://faq.holdemmanager.com/questio...Off+UAC+(Vista)

Then go to the start menu search and type "performance information and tools", without the quotes, and hit enter. In the new window that pops up click the adjust visual effects link. Choose custom and make sure everything is disabled except the following:

enable desktop composition
enable transparent glass
show thumbnails instead of icons
smooth edges of screen fonts
use visual styles on windows and buttons



I'm afraid I'm not familiar with this script and can't say if it should be working. Its .ahk though and won't work if you just copy/paste it into Word. You can find more information on .ahk in general here:

Main - http://www.autohotkey.com/

Wiki - http://www.autohotkey.com/wiki/index...itle=Main_Page

Heya,
I noticed a tendency my tableninja has,
I stack FT tables and play SnGs. On occasion, when I press the hotkey to go all in it just raises instead (it acts as if I've pressed the raise key instead). That has repeated itself many times, although most of the time everything works fine. I am positive I'm pressing the right key. Also, raise hotkey always works fine (it never shoves).
Any tips?

Usually this would mean TableNinjaFT is unable to read the pot. This can happen for a variety of reasons. Are you using a custom table/card theme? Are you stacking/overlapping tables in XP? Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of the table with your HUD displayed. See instructions at http://www.iopus.com/guides/screenshot.htm. Please send the screen shot even if you don't have a HUD or custom table theme.

I'm having some issues with the post flop betsizing.

Tnft is supposed to enter 60% pot which it does most of the time, but sometimes the betsizing is incorrect and is potsized or a bit higher. I reinstalled FT yesterday so everything is standard, no card mods or anything. I'm using the jungle background (issue occurs when using the las vegas bg as well) and I'm using the standard 4 color deck.

Usually pre-set problems that happen post flop only are related to you cards. Its hard to say if you haven't changed them from the defaults. Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of the table with your HUD displayed. See instructions at http://www.iopus.com/guides/screenshot.htm. Please send the screen shot even if you don't have a HUD or custom table theme.

Thanks already for your fast reply, I emailed you the log files and the screenshot.

I checked the log file myself and these two errors keep coming back:

Pot percentage bet failed: could not scrape pot.
and
Pot tab not shown once.

Could that be because only two out of three bet tabs are shown?
The order is supposed to be [min][pot][max] but because I resize my windows the min button gets left out and only [pot]__[max] are displayed.

http://i957.photobucket.com/albums/a...leys_ft_ss.png

So maybe TNFT expects the pot button to be in the middle like it would be on a full sized table, but it's actually on the left.

It's weird though that the error doesn't occur every hand.

But maybe I'm completely wrong here, I'm just trying to help out.

If you need any more information please let me know.

I'm able to recreate everything you mentioned except the problems resulting from it. I'll go over your logs in more detail and setup a teamviewer session if nothing else.

will the auto replay (sng opener function) work with the new option from ftp that autocloses sngs table/lobby when you finnish or do we need to disable that option for it to work correctly?

No, closing the table is part of the auto-replay feature. You can set Full Tilt to stop loading tournament lobbies though. You'll find it in Full Tilt>Options>Lobby Options>Lobby Settings.

got an update today and had 5 times already that the betsizing was incorrect. on PS


PokerStars Game #62019402663: Tournament #393775773, $500+$30 USD Hold'em No Limit - Level VII (50/100) - 2011/05/12 19:11:08 AT [2011/05/12 18:11:08 ET]
Table '393775773 6' 9-max Seat #1 is the button
Seat 1: mikki696 (5789 in chips)
Seat 2: Mrdawwe (7286 in chips)
Seat 3: Emaa (2639 in chips)
Seat 4: rh300487 (5088 in chips)
Seat 5: PKaiser (5949 in chips)
Seat 7: Sir_winalot9 (1395 in chips)
Seat 8: 444446 (6823 in chips)
mikki696: posts the ante 10
Mrdawwe: posts the ante 10
Emaa: posts the ante 10
rh300487: posts the ante 10
PKaiser: posts the ante 10
Sir_winalot9: posts the ante 10
444446: posts the ante 10
Mrdawwe: posts small blind 50
Emaa: posts big blind 100
*** HOLE CARDS ***
Dealt to rh300487 [Th Ts]
rh300487: raises 1832 to 1932
PKaiser: folds
Sir_winalot9: folds
444446: folds
mikki696: folds
Mrdawwe: folds
Emaa: folds
Uncalled bet (1832) returned to rh300487
rh300487 collected 320 from pot
rh300487: doesn't show hand
*** SUMMARY ***
Total pot 320 | Rake 0
Seat 1: mikki696 (button) folded before Flop (didn't bet)
Seat 2: Mrdawwe (small blind) folded before Flop
Seat 3: Emaa (big blind) folded before Flop
Seat 4: rh300487 collected (320)
Seat 5: PKaiser folded before Flop (didn't bet)
Seat 7: Sir_winalot9 folded before Flop (didn't bet)
Seat 8: 444446 folded before Flop (didn't bet)

Its hard to say whats happening without more information. Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja

2) A screen shot of the table with your HUD displayed. See instructions at http://www.iopus.com/guides/screenshot.htm. Please send the screen shot even if you don't have a HUD or custom table theme.

TNFT keeps on crashing on the startup.. any tips what I can do?

fifth time it works.

It sounds like your copy has become corrupt somehow. Microsoft has a tool for cleaning up problem installations. Please visit:

http://www.softpedia.com/progDownloa...oad-18442.html

Click one of the "Softpedia Mirror" links on the left and download the Windows Install Cleanup Utility. Make sure TableNinja is closed and use the utility to remove it. Then download and install a fresh copy of TableNinja from the website. If this doesn't seem to solve the problem please send me an email at support@alxsoftware.com and I'll see what I can do.

With TN PS, when a table is selected, if you click some numbers on a keypad, it starts a NEW bet size. Thats great!

But in TN FT, when a table is selected, if you click some numbers on a keypad, it ADDS numbers to the current default bet size. Quite annoying!

Is there anyway to make TN FT act just like TN PS on this issue ?

Thanks for help.

I'm afraid this is due to differences between the two clients and neither client allows control over this that I'm aware of. I appreciate the suggestion though. I'll be happy to pass it on to the developers.

Is this still alive?