When I try to instal new build I just get error:

The windows installer service could not be accessed. This can occur if the windows installer is not correctly installed.

tried to download several times and get this every time, even after reboot.

Hi,

Sorry, your having problems. This message means that an error occurred during the install or uninstall process. Microsoft makes a program that you can download that will clean up improper install/uninstalls. You can download it for free here, the download link is towards the bottom of the page:

http://support.microsoft.com/kb/290301

Run this, use it to clean up the TableNinja installation and then try running the 1.1.2.0 TableNinja installer as usual and hopefully things should work.

Let me know how it goes, and shoot me an email at support@alxsoftware.com if you run into any problems,

Thanks

Tarath

This is absolutely the big issue with sensei. I'm sure that it's not so obvious when testing it with 4 tables but for large sets it becomes quite a problem. The next update to sensei has to become smarter (i.e. screen scraping) which not only solves the problem of attempting to register in 20+ tournaments that have already been registered in (to add one) but would allow more advanced features like only registering in 'new' tournaments (or under some threshold).

Also, what is the function of the 'Number in List' setting? I know from the video that it's supposed to be the approximate number of tournaments in the lobby but during a set it's going to vary from 1 to 30+ (and since the Pokerstars Lobby won't update anymore with sensei running we don't even know what the real number of tournaments in the lobby is anymore!!). So since this number is completely useless and can't be set to anything remotely accurate how does it change the software behavior? Is it better to have it abnormally large, small, or both (some intermediate number)?

Thanks for the feedback malloc, as you know I really value your opinion and all the help you've given us.

Its definitely better to have it too small. TableNinja will try to register in "Number is list' tournaments each cycle until it reaches its target number.

Also can you try sorting your lobby by enrolled so that the empty tournaments are at the top. This actually might help with what you are experiencing tremendously.

Let me know if that helps, we also have a few ideas to make things smarter in general in the next update.

Tarath

PS I definitely don't test things 4 tabling, but I do generally test on my desktop which is very fast. I will start trying to do more performance tests on an older machine so I have a better feel for some of these issues. But I promise I test every single release with at least 20 tables.

EDIT: Also if there are 20 tournaments in the list that your are already registered for each time the timer fires, then you probably want to increase your seconds between cycles significantly. Shoot me an email if you want to talk about this more cause I would really like to see what kind of result we can get just by tweaking some settings.

Hi, I just downloaded the software in order to test it.

Could you please add gamepad support? I cannot assign gamepad buttons directly.

But ok, there's a workaround with xpadder. Is there a possibility to allow for the same key to be used? I want the check and call button to be one and the same so I can use it in the gamepad, but I cannot do it.

Thank you

Hey,

Thanks for giving TableNinja a try!

As you saw, for now you need to use xpadder or joy to key for gamepad support.

The call hotkey will check if checking is possible or call if you are facing a bet. The check hotkey will only check and will do nothing if you are facing a bet. So you can just use the call hotkey only if you like.

You can also use the click buttons by location hotkeys (on the bottom right of the action hotkeys tab). The middle button hotkey will click the middle of the three pokerstars buttons no matter what is says (call, check, wait for BB, muck cards, etc)

Hope this helps, let me know if you have any questions

Tarath

+1 for the stack mover, that would be another nice feature.

loving the SNG sensei thx Tareth

A couple of small bugs to report Tarath.I am using the SNG opener to open two different types of tournaments 18 man 6.50 and 45 man 6.50.When I click the test button it pulls the correct filter up so all that seems to be correct.The problem I am having is it is not reading the correct "current number" for my 6.50 45 mans.I have it set to register 6 6.50 18 mans and 2 6.50 45 mans.It registers them fine the first time around but after I get eliminated from a 6.50 45 man it still reads that I am registered in 2 of them under the "current number" column and then will not register anymore 6.50 45 mans.I am using the hyper simple theme and have it configured as such in table ninja.The other problem I am having is the sit-n-go betting it is including the antis in the bet calculations which i do not want it to do.Thanks for the awesome program Tarath!

Also I am using windows xp sp3 and on a brand new laptop...no firewall or anti-virus software

Glad you like the SnG sensei . The stack mover is definitely gonna be a top priority for the next update.

Thanks!

Is the automatically close finished tournaments feature working for you? The not recognizing when tournaments end sounds like maybe TableNinja is not finding your PokerStars install directory properly. We recognize when tournaments are finished the same way with both the SnG opener and the automatically close finished tournaments feature, so if your tournaments are not closing properly than this is almost certainly the problem.

The antes being included in the SnG betting (and the limper bets) is just the way the program is right. Fixing this is also one of our top priorities for the next update.

If just setting your PokerStars install directory on the setup tab doesn't fix things, definitely send me an email at support@alxsoftware.com and I will be happy to help you out.

Thanks!

Tarath

Hey guys,

I added a new section to our SnG opener documentation with some tips on how to set some of the parameters to optimize settings.

We know several of you guys are having problems with lag while the SnG opener is running and problems where the lobby stops refreshing and we are taking those probles very seriously. We also have taken all of your feedback to heart and will be making some substanial improvements to reduce resource usage with the SnG opener in the next update.

In the mean time check out the new tips for advanced users section of our documentation and hopefully that will help until the next update.

Thanks

Tarath

It is configured correctly.It is reading the 6.50 18 mans correctly but not the 45 mans.I have table ninja set up to register six 6.50 18 mans and two 6.50 45 mans.When I click start it registers six 18 mans two 45 man SNGS no problem.If I bust out of a 18 man it registers for another one and keeps the total at six with no problem.If I bust out of a 45 man though it does not register for a new one because under the "Current Number" column it still reads it as having 2 running when there is only one running.

Also on a side note I have another suggestion for the program.I was wondering if some time in the future you guys could at a bankroll tracker.I am constantly clicking my cashier button so I can see how I am doing during a session.Having my bankroll visible at all times would be sweet!

I would be happy with the following:

• an unreserved seat opens up. I double click on it.
• TN notes the name of the table I am on,
• TN closes the table, reopens
• TN figures out which seat I had clicked on previously and sits there

I would be more than willing to risk losing a seat at the table if TN was doing the steps above quickly. Of course TN could always take my old seat (if it is still open) if someone else got to the jesus seat before me.

TN is the stone cold nuts! I had planned on giving FTP a try after clearing my last PS deposit bonus but who knows if I'll ever give FTP a try if I have to figure out how to set up AHKs because TN is not available for FTP. I've done the AHK thing before and AHKs are a great free solution but TN is worth avoiding the hassle of AHKs.

As I said before, PokerStars should pay you to NOT get TN working with FTP (like paying farmers to not plant crops). If/When TN is available for FTP I will be much more inclined to give FTP a try.

The "TN Closes the table and reopens" step is the part that is really difficult (specifically the reopening). Reopening the table involves finding it in the list of tables. This means scrolling through the list, scraping each row of the lobby (which requires the lobby is in the foreground) and searching for the name of the table.

HEM has a table scanner which scrolls through the lobby and reads the name of each table and it takes around 5 minutes to run (if you use the mode that scrapes the lobby not the mode where they just query there server). I doubt we could do much better than HEM in this.

I would say it would take us at least several minutes to switch seats and the lobby would have to be in the foreground the whole time.

Hopefully this makes sense, I just don't think this is a feasible feature for us to add.

Tarath

Haha, thanks for the positive review!

Maybe that should be our business model. Give you guys the program for free and tell stars we'll make it work with other sites if they don't pay up :P

Glad you like the program.

Tarath

Hmm, this is extremely odd. Can you email me your TableNinja log file and TNConfigAutoLoad file, both are located in your TableNinja install directory, at support@alxsoftware.com?

I'll take a look and hopefully be able to figure this out.

Thanks,

Tarath

[EDIT]

I emailed the log from today also by mistake ...it should be the one from yesterday that I was experiencing the problem with

I am using poker tracker.I wonder if it is moving the hand history file to the processed directory before table ninja gets a chance to read it?

Emailed you a response, thanks so much for taking the time to send me the log file.

Tarath

Great software,
I would like to request one option though. Sean numpad to betbox. That way I won't have to run starshotkeys with everything unchecked except send numpad to betbox.

Thanks

Sean

I'm not sure if this will make it into the next update, but I would really like it too. This is a feature we've been meaning to add for a little while now, it will definitely be something we add in the near future.

Glad you like the software, and thanks for the feedback,

Tarath

suggestions:

- Unjoin all waitlist
- Auto click wait for big blind
- The cycle hotkeys under table control tab makes the mouse jump, possible to fix that? (I use starshotkeys for this atm)
- Auto open info tab (without refreshing)

Is it possible to assign 2 hotkeys for 1 action?

Hey,

Thanks for the suggestions!

You can turn the "mouse jump" on/off by checking or un-checking the "jump mouse to cycled tabes?" option below the cycling hotkeys.

If you are using the Table in Foreground control mode you may also need to check/uncheck the "jump mouse to table?" option next to the "Table in Foreground" radio button.

You cannot assign 2 hotkeys to one action. We use the built in windows hotkeys tools so that TableNinja is compatible with all other windows programs and unfortunately the windows hotkeys do not permit assigning two hotkey events to the same hotkey.

Hope this helps,

Tarath

Even when the jump mouse to cycled tables is unchecked it still jumps. I use table under mouse and bring to foreground is checked

Ahh, yes in Table Under Mouse we have to jump the mouse the the cycled tables, because the location of your mouse determines what table you are targetting. If you are always targeting the table under you mouse, then if the cycle tables hotkey didn't move your mouse, your target would never change (because the same table would be under your mouse).

Basically for anyone who isn't stacking the only way to make the cycle hotkeys do anything in Table Under Mouse is to have them jump the mouse to the table you cycle to.

Hopefully this makes sense,

Tarath

is it possible to change that? maybe let it cycle only when table is under mouse?