UTILITY TableNinja - Hotkeys and Utilities for PokerStars - Page 536 - Poker Software -- Two Plus Two Poker Forums

Hi,

When you get the Popup for Rematch in FTP we do not handle this popup ie we do not auto accept Re-match requests. You need to accept or decline manually.

Quote

11-23-2015 , 12:26 PM

#13377

DOWS

journeyman

Join Date: Jun 2014 Posts: 245

Support: I dont care about rematch window, but about hole rematch heads up. First match is ok, but another (rematch) doesnt work with TN2.

Quote

11-23-2015 , 02:43 PM

#13378

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by DOWS

Support: I dont care about rematch window, but about hole rematch heads up. First match is ok, but another (rematch) doesnt work with TN2.

Hi,

Ok i think i understand your issue the first post you posted wasn't very clear, so when you click to play a rematch you mean Preset bets etc get messed up? Is this what you are saying happens? If not please give clear steps on what the issue is so we can try and reproduce and assist you further with the issue.

Quote

11-23-2015 , 04:51 PM

#13379

DOWS

journeyman

Join Date: Jun 2014 Posts: 245

1. open table = TN works normally
2. after that i accept rematch
3. open table with same opponent = TN doesnt register new table and isnt working.

= TN doesnt work in rematch HUSNG at FTP.

After that I open new table and TN2 works normally for this table. After that I accept rematch and TN2 doesnt work.

Quote

11-24-2015 , 04:31 AM

#13380

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by DOWS

Hi,

Please go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support > contact support https://support.holdemmanager.com/support/product/6 to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

We will investigate this further on our side but in the event we cannot reproduce we would need your logs

Quote

11-25-2015 , 04:35 AM

#13381

davlia

newbie

Join Date: Jul 2011 Posts: 22

Hi,

I am a zoom cash games player and till now i was using table ninja 1.I would like to ask if the following are allowed at table ninja 2 after the latest Pokerstars policy on no 3rd Party software.

action hotkey : check/fold - right mouse click
auto click time bank
preset preflop and flop bets
sit out next hand all tables

Thanks

Quote

11-25-2015 , 07:25 AM

#13382

retrorevenger

journeyman

Join Date: Jun 2007 Posts: 223

there's been an 888 update and TN2 is no longer recognizing 888 tables for me.

also if i click on send logs tn2 just freezes

Quote

11-25-2015 , 08:36 AM

#13383

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by davlia

Hi,

Yes all of the above features work, In regards to the Preset bets and Flop bets please note Pokerstars and FTP policy on 3rd Party software,TN2 is no longer allowed to compute the number of limpers preflop. Same goes for computing whether you can 3bet/4bet/or is raised pot (in Filter >> 'Positional Betting' section).

Thus, when preflop and it's not a 3bet, we always consider the number of limpers to be zero.

You can read more about the PS + FT's policy on 3rd Party software on there site.

Quote

11-25-2015 , 08:37 AM

#13384

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by retrorevenger

there's been an 888 update and TN2 is no longer recognizing 888 tables for me.

also if i click on send logs tn2 just freezes

Hi,

Thank you for your post and I am sorry to hear you are having problems. This issue has been documented in detail and provided to the developers to resolve.

The assigned internal ticket # on this issue is TN-349

If you wish to be notified of when this is resolved please email support with the subject "Notify me when TN-349 is resolved"

Quote

11-26-2015 , 07:37 AM

#13385

DOWS

journeyman

Join Date: Jun 2014 Posts: 245

Quote:

Originally Posted by Ninja Support

I emailed to support@fulltiltpoker.com message and logs.
:-)

Quote

11-26-2015 , 09:51 AM

#13386

CupidStunt0

journeyman

Join Date: Oct 2010 Posts: 274

Hello,

I had Table Ninja 1 about 2 or 3 years ago and have taken a break. I now see that TN1 doesn't work on Pokerstars and I'd need TN2. Just checking if I have to pay again for the new one?

Thanks

Quote

11-26-2015 , 02:30 PM

#13387

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by CupidStunt0

Hi,

Yes if you upgrade to TN2 you need to purchase as it is subscription based.

Quote

11-26-2015 , 02:31 PM

#13388

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by DOWS

I emailed to support@fulltiltpoker.com message and logs.
:-)

Hi,

You mean you sent them to TN2 support and not FTP?

Quote

11-26-2015 , 02:51 PM

#13389

DOWS

journeyman

Join Date: Jun 2014 Posts: 245

Quote:

Originally Posted by Ninja Support

Hi,

You mean you sent them to TN2 support and not FTP?

Of coursly support@tableninja.com

Quote

11-29-2015 , 02:30 AM

#13390

Thompson

banned

Join Date: Nov 2015 Posts: 10

I cant open TN2
http://i.imgur.com/fOuFl87.png?1

Quote

11-29-2015 , 10:24 PM

#13391

superslug

adept

Join Date: Jan 2009 Posts: 701

Quote:

Originally Posted by Ninja Support

Do we have a rough time frame for this?

And does TN2 work on ACR?

Quote

11-30-2015 , 06:47 AM

#13392

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by Thompson

I cant open TN2
http://i.imgur.com/fOuFl87.png?1

Hi,

What version of windows are you using? Please note that TN2 does not function on Windows XP operating system.

Quote

11-30-2015 , 06:48 AM

#13393

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by superslug

Do we have a rough time frame for this?

And does TN2 work on ACR?

Hi,

Unfortunately i have no ETA at the moment but i will talk with the developers and see if i can get you an ETA, about ACR i am assuming this is American Card Room if so this site is not yet supported.

Quote

12-03-2015 , 05:38 PM

#13394

GirlMTTlrner

newbie

Join Date: Jun 2015 Posts: 25

hi,

in TN1 there is sit n go betting under sit and go sensei how do i get that to work in tn2?

Quote

12-03-2015 , 07:34 PM

#13395

GirlMTTlrner

newbie

Join Date: Jun 2015 Posts: 25

in TN1 there is sit n go betting under sit and go sensei how do i get that to work in tn2 like say i want 3x at t20 and then 2x at t50

Quote

12-04-2015 , 04:26 AM

#13396

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by GirlMTTlrner

hi,

in TN1 there is sit n go betting under sit and go sensei how do i get that to work in tn2?

Quote:

Originally Posted by GirlMTTlrner

in TN1 there is sit n go betting under sit and go sensei how do i get that to work in tn2 like say i want 3x at t20 and then 2x at t50

Hi,

In the betting tab you can set a filter like BB > etc see here for more information http://hm2faq.holdemmanager.com/ques...ting+%28TN2%29

Quote

12-04-2015 , 07:20 AM

#13397

PokerRon247

Carpal \'Tunnel

Join Date: Jul 2008 Posts: 11,192

I have hotkeys set up for my different mouse buttons for actions on the tables. Eg one of my mouse buttons is ctrl+alt+shift+f which is set as fold in TN2. Since updating to Windows 10 the other day, TN2 doesn't seem to be picking up on these hotkeys if they come from my mouse. The mouseclick is definitely putting out the right output as I've tested that. If I manually press the keyboard shortcut while on a table, that works fine. Have you any idea what could be causing the disconnect between mouse and table?

Quote

12-05-2015 , 12:46 PM

#13398

Ninja Support

grinder

Join Date: Aug 2014 Posts: 554

Quote:

Originally Posted by PokerRon247

Hi,

What mouse are you using? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support > contact support https://support.holdemmanager.com/support/product/6 to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.