I'm using a custom table theme where the replayer button is still located in the old spot, and it's currently working with the latest Stars & TN2 version.

On a seperate note: anyone experienced a table popping up as the active table (first in line, stacked) for <1s and then disappear back into the stack while not being retrievable with the "cycle to first in line key"?
I need to manually locate it within the stack in order to not timeout. It's also not being accounted for in the "show how many tables are waiting" count.

Thanks!

Yeah the issue seems to be related to the latest Nova theme because Pokerstars have moved around some of the button icons resulting in the wrong mapping/co-ordinates for the replayer button which is why the favourites icon keeps getting clicked on and off when the HK is pressed to load the replayer.

@ TN rep I am using the latest .UK PS client

I have not heard of any reports of thism, Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.



Hi,

I have looked into this more and it seems to be only Nova and Black theme affected and it is currently only on UK client, I have notified the developers of this and we should have a fix for it soon. I would suggest for now to use one of the other supported themes just till we get a fix released.

Does tableninja support other sites like party/microgaming/ipoker/... ? Is the support full as on stars or just some features ?

Is it true tableninja1 stopped working recently?

Hi,

Table Ninja fully supports the following:

Pokerstars - All sites
FullTilt - All sites
Party Poker - All sites

The following sites are still in beta and only certain features are working:

Ipoker - Only certain features work such as the following

1. iPoker tables are recognized, all iPoker networks
2. Betting hotkeys (Fold, Check/Call, Bet/Raise)
3. AA Check/Fold hotkey works
4. Pot betting works
5. Presets work
6. Allin + Allin+click hotkeys work
7. Increment/Decrement betting hotkeys work
8. Send numpad/backspace to betbox works
Timebank is not supported yet (or any of the annoyances).

Microgaming - This site is not supported

888 - TN2 only works on SNGs and Tournaments does not work for cash.

Hi,

Yes as TN1 is no longer in compliance with Pokerstars TOS.

Hello,

I have some problems with my TN II one red frame surrounding the potsize stop my betting key for a while and my theme is Mercury. Hope to hear news.

Thxs

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

I am having troubles at Stars.fr

Apparently, new version of Stars.fr put pot sign in a lower place and now TN2 red frame doesnt sorround it anymore.

As a consequence, some betting hotkeys arent working.

Anyone else?

Hi,

Is this on classic theme? If so send a screenshot of the table and also Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Yeah, same here but downgrading stars helps for the time being.

Hi,

We need log files as we can't reproduce this on Mercury the only themes affected by this is Classic and No images, So i you are experience this on any other theme send logs Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Which part of their TOS does TN1 break? The program counting limpers and adjusting preflop raise sizes accordingly? I'm going to write a detailed email to Pokerstars and see what's up.

I actually purchased a TN2 year long subscription over a year ago, but wasn't satisfied with the program - TN1 bets/folds/etc. were instantaneous, TN2 had a noticeable 'pause' before the action went through (highly frustrating). Even had TN2 support people try to help, to no avail. As a result, I went back to TN1. Oh how I wish I only purchased a month sub hah.

I'm still put off by the fact I originally purchased a 'lifetime' tableninja license. Then had to buy yet another a couple yrs later, then you guys went to TN2 and started charging a monthly fee for an (in my opinion, for what I use it for) inferior product.

Do actions happen instantly with TN2 now, or is there still a delay?

Please tell me this isn't another money grab - like the original purchase of lifetime free updates for TN1, then having to pay again a couple years later for the same TN1 program.. then purchasing a yr sub for TN2 to simply be able to play cash games and never using it because it wasn't as good as TN1..

^ Just read pokerstars TOS - https://www.pokerstars.com/assets/co...ence-guide.pdf

Specifically - page 14 "Raises 3xBB + 1xBB for every limper, upon a single key press"

Bah. That sucks. Looks like it's time to give TN2 another shot... definitely only getting a month subscription this time, learned my lesson last time.

Hi Greatwhitedope

About TN2 we have come along way in a year and have released many updates, I myself have no issues playing 20+ tables without problems, It is important that
you follow the instructions given to adding the requested files to the list of exceptions in your antivirus http://hm2faq.holdemmanager.com/ques...virus+Software and if after this you still have the same issues we will be more than willing to assist you in getting them resolved as soon as possible.

About TN1 Lifetime code We always tried to be as clear as possible on the TableNinja website that:
1. We reserve the right to release a new product and to charge for that product.
2. We are in no way obligated to release updates to TN1. And therefore the Infinite License entitles you to receive any TN1 updates that happen to be released.

In addition, this is a standard policy for software as any other policy would not be a viable business model -- i.e. if buying TableNinja1 let you automatically own any other software we make in the future for free, or if we were obligated to update TN1 forever and our children and children’s children will inherit the task of keeping TN1 up-to-date until the end of time.

Over the years we’ve updated TableNinja 1 hundreds of times, but we needed to create TableNinja 2 from the ground up to be able to do things that simply aren’t possible with
the TableNinja 1 code base. As a business we must make decisions that keep us viable, and TableNinja 2 has been a major investment designed to ensure that we can continue to provide a great multitabling experience to our customers for years to come.


If you wish to try TN2 again we will be willing to issue you a 30 day trial code, if interested please email support@tableninja.com with a link to this thread and your forum name


Yes this is correct

Hi UnlimtedRed

We're sorry, but we don't support TN1 anymore. We are offering a 35% discount for the following year for TN1 users that upgrade to TN2 within the following 2 weeks. If this is something that you would be interested in then please email us your TN1 code at support@tableninja.com and we can arrange this for you.

Can't you basically program tableninja 2 to act exactly like tableninja 1? I'm sure you know almost all users agree tableninja 1 is one of the best software out there. Tableninja 2, i could never get my preset bet sizing correct like i did with tn1. I had did a teamviewer session with a tn member before and showed them my tn1 bet sizing for preflop betting and they helped me change everything. However, the bet sizing was noticeably a lot bigger than tn1 and i could never get the bet sizing correctly.


Like someone else mentioned, there is a pause each time the betting comes around and it isn't automatic like tn1. Im sure most ppl wouldn't have issues with paying a monthly fee if they could use TN1.

Can you run sit and go sensei and also spin and go sensei at the same time?

Also referring to this screenshot:

https://gyazo.com/c205c4209b5b1c482d61825be4e8718f

That red rectangle on the nova theme still is appearing on spin n gos which messes up the bet box and only shows min bet and not my assigned number. I dont see this red rectangle on normal sngs.

I have turned this feature off and have automatically compute based on Pokerstars version but it still appears

Hi PaulyJames200x

It was necessary to create TableNinja 2 from the ground up to be able to do things that simply aren't possible with the TableNinja 1 code base. As a business we must make decisions that keep us viable, and TableNinja 2 has been a major investment designed to ensure that we can continue to provide a great multitabling experience to our customers for years to come.

With all the new features, UI redesign, and bug fixes we've released over the past year, we now believe that TN2 is a superior product to TN1. Feedback from many of our users backs this up. If you haven't tried TN2 in a while, we think you'll be pleasantly surprised. If you have any specific feedback as to how TN2 could improve, please email support at support@tableninja.com and we'll try to make those improvements as soon as possible.

Unfortunately this is not possible as for to run SNG you need to be on the Sit and GO tab and to run Spin and go you need to be on the Spin and Go tab.

I am unable to reproduce it maybe that we are detecting the wrong poker room, what Pokerstars site is this .eu, .com etc? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

New Beta Release: 2.6.15

Build Fixes:
- updated the POT rectangles for Pokerstars Classic Theme
- Pokerstars: allow the newest Spin&Gos
- Increment/Decrement hotkeys - work only as long as you have the hotkey pressed

I emailed TN Support about this but wanted to reitterate here to see if anyone else was having similar issues. I have had an issue lately in which table ninja incorrectly types in a default bet amount for me preflop and sometimes on the post-flop streets. Preflop I have TN set to "do nothing" with respect to default bet sizing and just leave the bet-size as the normal min-raise.

However on multiple occasions when I move the mouse from one table to another table and attempt to hit the raise button (to minraise) TN enters a very lage bet size (e.g. $56 preflop on a 1-2nl table where it has been folded to me on the button). I think that the normal $4 default bet siz should be in the bet box and hit raise only to then realize that I've put in a huge bet.

This problem also happens on post-flop streets. I do have TN set to enter a default bet of between 75% and 85% depending on the street. That said sometimes TN will enter a bet of well over 100% pot, and sometimes an all-in bet, into the bet box. This happens probably 40% of the time at this point. Not sure why this happens. Any help you could provide would be most helpful as I've lost a decent amount of money at this point as a result of this bug.

I have found that this is caused by LAG on your end and I experience it with tournaments and SNGs when I mass table and my system is slowing down and lagging. So when a new table pops up and you press your hotkey to raise your pre set amount sometimes the bet box has not updated quick enough and the previous tables bet box raise/bet amount is present in the new tables betbox that just popped up for a split second so if you hit your hotkey too quick your bet size will be wrong.
Might not be the cause for your case but this is where i see what you describe. So the next time you see your bet box want to open to ~$56 pre flop try to remember if one of your previous tables had the same correct value for a bet on a later street.

Also @ TableNinja is there a time frame on the replayer hotkey button working again with the Nova theme?

Thanks for the response Odite. How did you go about fixing this problem? Would suck if couldn't play 4+ tables at a time