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TableNinja - Hotkeys and Utilities for PokerStars TableNinja - Hotkeys and Utilities for PokerStars

02-23-2015 , 03:42 PM
Quote:
Originally Posted by Ninja Support
Firstly I apologize about the delay in reply.

About the above, This works for me as you can see in the screenshot below, please send me your log file so i can see how you have this setup and also see if i can reproduce using your exact settings. Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.









About Tab, this works for me, Please note that cycle to first in line, This will go to the first table that has action if the current table has no action then this does nothing.



As you can see it dosnt Work!
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-23-2015 , 03:45 PM
Also, i dont know what you did with the last update. But since then you have broken some Things.

Say i have two tables tiled.
Slot1 and Slot2

Then Slot1 is the target table (lets say im undecided on which action to take), now in slot2 there comes a first in line table, why do i need to dobble click that table to do something, before updates i could still click ONE TIME and it would do my action on the first in line table. Then i could resume to the target table.

This is my settings


How do we fix that?

Last edited by mckrogh; 02-23-2015 at 03:54 PM.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-23-2015 , 06:50 PM
Are you using any advanced multi-table settings?

Does reverting to the last release work? Please send the log files before rolling back.

For each of these, please send us logs.

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed.
See instructions http://www.iopus.com/guides/screenshot.htm
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-24-2015 , 02:43 AM
Quote:
Originally Posted by Holdem Manager
Are you using any advanced multi-table settings?

Does reverting to the last release work? Please send the log files before rolling back.

For each of these, please send us logs.

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed.
See instructions http://www.iopus.com/guides/screenshot.htm
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

udbrky
Customer Support
I will do that tonight and make a link to the above post also. Thank you so far.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-24-2015 , 02:52 AM
If I use "layout" NONE in TN2.

Do i then have to use pokerstars client to pop up tables? Or can TN2 still do that?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-24-2015 , 02:57 PM
Quote:
Originally Posted by mckrogh
If I use "layout" NONE in TN2.

Do i then have to use pokerstars client to pop up tables? Or can TN2 still do that?
We do not recommend this.

If you use none, then the client will control the popping up.

What are you trying to accomplish?

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 02:57 AM
BC i use placemint for slots. Cause i cannot "dragNdrop" tables into slots with tn2. I can dragNdrop with placemint.

Thats why i need to use layout None right?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 01:03 PM
I have just sended you an email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 03:16 PM
Whenever I use TN I can't hover over a player's to see their country/notes I have on them. It pops up for a split second then disappears. What setting do I change in order to fix this?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 05:27 PM
Quote:
Originally Posted by mckrogh
I have just sended you an email.
We will respond to your email.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 05:29 PM
Quote:
Originally Posted by DoubleD
Whenever I use TN I can't hover over a player's to see their country/notes I have on them. It pops up for a split second then disappears. What setting do I change in order to fix this?
What settings are you using in the Annoyances tab? It sounds like you have something set to auto close some popups that are closing this one.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 05:38 PM
Below is a screenshot of the settings.

TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 05:39 PM
Fixed by checking don't click timebank on hovered table. Thanks.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2015 , 11:44 PM
Saw the message that pokerstars 6 will no longer work and everyone has to use pokerstars 7. What is the date for this? So basically everyone that uses tableninja 1 will have to upgrade to tableninja 2 now because of this? Or will tableninja work but it only won't work for autoregistering sngs through sng sensei?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 02:53 AM
Quote:
Originally Posted by DoubleD
Fixed by checking don't click timebank on hovered table. Thanks.
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 02:54 AM
Quote:
Originally Posted by PaulyJames200x
Saw the message that pokerstars 6 will no longer work and everyone has to use pokerstars 7. What is the date for this? So basically everyone that uses tableninja 1 will have to upgrade to tableninja 2 now because of this? Or will tableninja work but it only won't work for autoregistering sngs through sng sensei?
The date when they will force everyone to upgrade is a question to ask Stars. We do not know or control this.

We have not tested Stars 7 and Table Ninja 1, since we are not updating and supporting it. Whatever does not work, just will not work.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 09:53 AM
I have just purchased a full TN2 license but when I go to enter my code at startup, when I click on Activate License, it asks me to log in. Then I enter my login details and it takes me back to the Activate License screen, and it just goes round in circles. Any ideas?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 01:39 PM
Quote:
Originally Posted by PokerRon247
I have just purchased a full TN2 license but when I go to enter my code at startup, when I click on Activate License, it asks me to log in. Then I enter my login details and it takes me back to the Activate License screen, and it just goes round in circles. Any ideas?
Firstly Please send me the following file Tableninja.v2.Licensing.log which can be located in the following folder - C:\Users\yourname\AppData\Roaming\TableNinja.v2
After you do this then please try the following which should work
Go to C:\Program Files (x86) and delete the following folder (if exists) PASG
tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
After moving the keys_user file go back one step and delete the TableNinja2 folder
Uninstall TN2 from control panel
Reinstall this version - http://www.holdemmanager.com/Downloa...ate2.2.175.msi
0nce you register under that version it should auto update you to the latest with no problems, Please let me know if that fixed the issue.
If this does not solve it go to C:\Users\yourname\AppData\Roaming\TableNinja.v2 right click on the TableNinja2 folder and choose Properties and make sure you have Attributes enabled for Read Only.
If that fails then it sounds like something is blocking it so you will need to completely remove your Antivirus, don't just disable this you need to uninstall it from control panel then restart your PC and see if that helps.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 01:57 PM
So you manage to completely **** up TN2. After posting several times and sending you emails with logs, all i get back is a screenshot that dosnt help a thing.

Are you Guys for real?

Also, i dont know what you did with the last update. But since then you have broken some Things.

Say i have two tables stacks. (stacks are made with placemint NOT tn2)
Stack1, stack2, stack3

Then Stack1 is the target table (lets say im undecided on which action to take), now in Stack2 there comes a first in line table, why do i need to dobble click that table to do something, before updates i could still click ONE TIME and it would do my action on the first in line table. Then i could resume to the target table.

I use Layout NONE, and has pokerstars popping tables up for me. Its never been an issue before. What have u done?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 05:41 PM
hi bud,

I have just updated to ps7, and would like to know how I can get the [x] auto close single OK pop ups function to work?

e: set table aside hotkey not functioning, solution please?

Last edited by Haarlem91; 02-26-2015 at 05:55 PM.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 07:40 PM
Quote:
Originally Posted by mckrogh
So you manage to completely **** up TN2. After posting several times and sending you emails with logs, all i get back is a screenshot that dosnt help a thing.

Are you Guys for real?

Also, i dont know what you did with the last update. But since then you have broken some Things.

Say i have two tables stacks. (stacks are made with placemint NOT tn2)
Stack1, stack2, stack3

Then Stack1 is the target table (lets say im undecided on which action to take), now in Stack2 there comes a first in line table, why do i need to dobble click that table to do something, before updates i could still click ONE TIME and it would do my action on the first in line table. Then i could resume to the target table.

I use Layout NONE, and has pokerstars popping tables up for me. Its never been an issue before. What have u done?
I am sorry to hear you are still experiencing trouble.

Are you using Stars and TN2 to popup tables? Try only using one.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 07:42 PM
Quote:
Originally Posted by Haarlem91
hi bud,

I have just updated to ps7, and would like to know how I can get the [x] auto close single OK pop ups function to work?

e: set table aside hotkey not functioning, solution please?
Please send a screenshot of the annoyances screen and table layouts screens, along with a log file.

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed.
See instructions http://www.iopus.com/guides/screenshot.htm
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

udbrky
Customer Support
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-26-2015 , 09:04 PM
sent everything my friend. thanks.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-27-2015 , 02:56 AM
I use TN1 and like it a lot but i will have to buy tn2 because pokerstars 7 will be only allowed and not pokerstars 6. I see theres a 30 day free trial with tn2. But do i get a discount or anything since im an original tn1 user? I read theres a free trial with 1 site or 2 site or 3 site and its 3 month, 4 month or 5 month but thats very confusing. Can you explain what u mean by this?


Another question i have is if i sign for partypoker on the hem site i see i get 75 dollars worth of credit to future hem products. Does that mean i could use that to apply to either a monthly or yearly fee with tn? Then once i use up the credit, then i pay myself?


Also i see that the monthly subsciption u can choose either stars only or all sites. But is all sites basically just stars and full tilt and partypoker only? thus tn2 only supports 3 sites? I dont play at full tilt or partypoker so that mean getting the stars only one would be fine?


Another thing but since its monthly, you can always renew the next month for all sites right as oppose to stars only and switch back and forth whenever you like after the month is over?


Thank you.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-27-2015 , 04:09 AM
Quote:
Originally Posted by Holdem Manager
I am sorry to hear you are still experiencing trouble.

Are you using Stars and TN2 to popup tables? Try only using one.

udbrky
Customer Support
Only Stars. Its always Worked. Dont know what u did to mess it up.
TableNinja - Hotkeys and Utilities for PokerStars Quote

      
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