Shouldn't this title be changed? Cause it is not only for Pokerstars anymore..

Hi, i have used TN1 for Pokerstars for years without problems, and i love it. I use Win7 on a up-to-date-laptop.

But some days ago i suddenly couldnt start TN1, - after the "Tableninja is loading" box, the green TN1-icon goes to the bottom left of the windowsscreen , and after 10 seconds it sais "Tableninja have stopped working". It simply cant start. I have tried to re-install TN1 but the same exactly happens.

Ofcourse it might be the laptop that is the problem, or something else - but i hope somebody knows this issue and can help me.
Thanks in advance.

Hi,

It could possible be that one of the files has become corrupt, Please do the following:

- Go to the following location C:\Program Files (x86)\TableNinja
- Move the following file to a place on your desktop TNConfigAutoLoad
- Then delete the TableNinja Folder in C:\Program Files (x86)
- Go to your windows start > Control panel > Programs
- Uninstall TableNinja
- Reinstall using the link below

Poker Stars - http://tableninja.com/TableNinja.zip

If this does not help Please post or .zip and attach a copy of the following files to an email and send them to support@tableninja.com and I'll check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja

2) A screen shot of the table with your HUD displayed. See instructions at Capture a Screen Shot of your Desktop or the Active Window in Windows.

Denise26, thanks - i just deleted TN1 as you said (Took a very long time so, most likely corrupted) - and installed it again on c:\<whatever>. Worked perfect now! Thanks!

can you really only buy TN2 by paying with credit card?
why not add the option to pay with paypal and add the ability for non-recurring purchases?

Hi,


Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

Have a nice day and best of luck at the tables.

Hi,

If you are purchasing a Yearly code like TN2 Pro or TN2 Pokerstars only, then you can pay using the following options:

- Visa
- American Express
- Mastercard
- PayPal
- Webmoney
- Neteller

If you are getting a monthly subscription then you can only purchase using the below options:

- Visa
- American Express
- Mastercard

I was having problems with tn1 freezing mid session for the past few days so I tried to uninstall it and then reinstall. I am now getting a error message when I try to install TN1. "A network error occurred while attempting to read from the file: C:\Users\Username\Appdata\Local\Temp\Rar$EXa0.502\ TableNinjaSetup.msi"

Hi,

It sounds like your copy has become corrupt somehow. Microsoft has a tool for cleaning up problem installations. Please visit: http://www.softpedia.com/progDownloa...oad-18442.html

Click one of the "Softpedia Mirror" links on the left and download the Windows Install Cleanup Utility. Make sure TableNinja is closed and use the utility to remove it. Then download and install a fresh copy of TableNinja http://tableninja.com/TableNinja.zip

is there a way that i can make it so the tables automatically re-tile themselves in the way that pokerstars does it whenever a new table is added? just so that the tables stop reorganizing themselves in the TN way and i keep having to press "tile" in the PS software.

Hi,

In PS I am not sure how their layout works, as it is now it seems that after a new table is open you need to reapply the tile layout again after opening a new table, I am not sure if this is a bug with pokerstars or if this is how it works.

In TN2 once you click the tile layout hotkey, all tables go to tile layout, If you open a new table it will also auto tile without you having to hit the tile hotkey again.

Yesterday while I was playing I had an issue:

I have 4 set table aside slots, I moved a table to the 3rd slot and it was locked, pressing again the hotkey didn't return to the stack, I could move it to 1st or 2nd slots but when I pressed again 1st or 2nd slot hotkeys the table was moved to 3rd slot again. Will try to reproduce it tonight and send logs!

Edit: Just did it, it happens using Ninja Tile when I move to the 3rd slot a table that is out from the stack.

Hi,

So just so i understand the steps are as follows

1) You are in Ninja tile layout and you move a table to the table aside slot?
2) Hitting this hotkey again does not send the table back to Ninja tile layout but if you hit table aside hotkey for the second slot it will go there?
3) It sounds like you have enabled No Snap back in the table aside tab, Please check this and see if that is the case.

If this is not the case please give clear steps on how to reproduce and send us the log file to support@tableninja.com

No Snap back is not checked. I have sent logs, to reproduce it:

1) Ninja Tile, a table is moved out from the stack because I'm involved in the current hand, then I move the table to the 3rd TA slot. The issue is only with the 3rd slot, if I move it to another slot it Works fine and if I move a table that is on the stack to the 3rd slot it also Works fine.

2) Yes, I can move the table to another TA slot but never to the stack again. If I move it to 2nd slot and then press again 2nd slot hotkey it returns to 3rd slot but hitting 3rd slot hotkey has no effect.

3) It isn't checked, and if it was, 3rd slot shouldn't work correctly with tables on the stack.

Hi,

I have tried to reproduce this using your settings and also with my own and i can't seem to reproduce, I would like to arrange a tv session with you to get a closer look at this.

Please contact me via email to arrange a meeting. Please include in the email times/days you are free.

New Month, Old Question!

Multi Stacks with table under mouse bring it in foreground, is it fixed?
Long Time ago i paid for a update, what i cant use!

Hi,

In 2.2.228 if you have a custom layout with for example 4 stacks and use TUM ( table under the mouse ) you need to enable also after I act bring me to next in line, This will then popup tables.

hey, i am trying to set up positional filters for the default betting.
my default open is 2.5 bb + 1 per limper.
then i added a filter and set it to 3bb from early position.
but it doesnt work.
thanks for the help.

edit: i do have positional betting enabled in the experimental tab

Hi,

What site is this happening on? Please note that positional betting is still in beta and currently works only for Pokerstars.


For all sites you need to also be using a default custom table theme as we don't support any custom themes/mods

For pokerstars make sure that highlight bet amount is disabled in the options > advanced multi table options.

Navigate to the Setup tab and press the Debug button - this will open a separate window make sure this window is visible
Also put TN - Preset betting tab on screen to see what you have set there
open a table and play - you will see in that Debug window all pot sizes TN wants to use
reproduce the betting issue and do a screenshot with all this visible:
- table with problem
- debug window
- preset tab


Then zip all of the above and send it to us via email to support@tableninja.com so we can invesitage this asap

New Build Release 2.2.231

Build Notes

* fix: presets wrong on PS Zoom tables on Nova theme
* fix: preset bets wrong on PLO/FTP
* fix: TN2 Clicking on FTP Cashier goes behind FTP Lobby when TN2 is open
* fix: TN2 Ninja tile layout If in sit out mode table goes out of stack
* fix: TN2 When you fold on FTP in Ninja tile layout it puts the table out of stack and stays
* fix: TN2 Wrong Preset Bet on Party on 0,50/1 blinds
* fix: guard against "round to 0 bb", and against Auto Accept Waitlist >> "Max No. of tables" (7895)
* fix: TN2 Does not auto accept waitlist seats on FTP or PP
* fix: TN2 Auto Accept Tournament registration Popup not working on PartyPoker
* fix: TN2: Cancelling layout edit makes managing window unusable

New version:

Ninja Tile:

1) Sometimes when I make an all in with the hotkey the table is not moved out from the stack. Don't know if raising would happen the same because I use the mouse to do that and that is a known issue.

2) I don't use a hotkey to check because using fold hotkey TN2 always check if possible and I love that. In the last version when I press fold hotkey and check is an option it appears typical pokerstars popup saying that I can check. There is a checkbox saying "don't remind me..." but I can't check it because TN2 is closing automatically this popup even though I don't have checked auto handle single ok popups.

Hi,

What version are you using 2.2.231?

For the popup on PS, Just close TN2 then fold on PS when check/fold is available, When the popup comes up check don't show this again, Then that will take care of that issue for you.

About The all in hotkey, I have tried to reproduce this and have being unable to.

Please go to the help tab > debug hotkey > assign a hotkey here.

Directly after the issue occurs hit the problem hotkey, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://www.iopus.com/guides/screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Hello, i play on pokerstars and i have some hotkeys on num pad that i use a lot, and have problem when i want to write a note whenever i use num pad or regular numbers it uses a hotkey, is there a way around it? ty

The problem using this is when you have lots of tables in the same stacks and you are in a middle of a hand, obviously you are losing precious time bank everytime and eventually you'll get a mass table sitout (yes, we play regular tables too, not only turbos with only 15 sec to act and is only push/fold). Set tables aside don't work on this case, eventually you are going to have lots of action in lots of stacks so why tables aside? My sugestion: You guys need to implement an option that allow tables to "downgrade when there's no action at the table" makes sense? Like when is villian turn to act in the middle of a hand, if there's other table needing action immediately pops and you fold if needed (this avoids missclicks), when is your turn again in the previest hand the table pops up normally and you continue the action and so on. There's only one software out there that does that and it's free, amazingly you can have multistacks in TN2 on custom layout but how you didn't implement this already?

P.S. the option: If time is running low at another tables (that table...) doesn't fix nothing because it only pop up the table whem time bank is almost over.

P.S.2: After I act on a table, go to First in line isn't working... At least I can't check it in 2.2.231.

Cheers!

Hi,

I understand what you are saying about the Multi Stack, This is on our to do list but right not we cannot commit to an ETA, But we will have it pretty soon.

About the cycle to first in line option, What do you mean by this, Because this feature should definitely work.