Hi,

Can you please elaborate more, Is it just the global hotkeys that stop working or is all hotkeys. Please read this thread on Hotkeys and cycling and how they should both work.

Cycling - http://forums.holdemmanager.com/tabl...-2-2-16-a.html

Hotkeys - http://forums.holdemmanager.com/tabl...-2-2-20-a.html

Is it with HM1 or HM2 that this issue occurs?

Hi,

If you have a TN1 code you can continue using it, There will come a time that we will stop supporting TN1, We will stop doing updates for TN1, However right now Our focus is on rapid TN2 updates to address community feedback. Once the feedback reflects that we have substantially addressed the communities suggestiosn and concerns, we will consider establishing a new EOL date for TN1. Until that time, we will continue to support TN1 and are not considering the establishment of a new TN1 EOL date.

Hi,

For the Auto accept waitlist seat you need to set this as a global hotkey please do the following

Go to the setup tab > click on advanced: Edit settings

A new window will open

In the setting section write the following

default.join_waitinglist.is_global

In the Value section type

1

Click set and restart table Ninja

When it restarts this key will now work as a global hotkey and you should now be able to Join a waiting list


Can you enable Max # of tables and set it to something greater than 0 and then enable auto click No if over maximum let me know if this works.

Here is the link to download TN1 FTP - http://tableninja.com/tnft/TableNinjaFT.zip


There are two types of hotkeys - global and poker-related:
- the global hotkeys work all the time, no matter what application is active, and no matter where the mouse is
- the poker-related hotkeys, which work only when a table is active (when a table has the "Target table" frame color)

Please see this thread for more information - http://forums.holdemmanager.com/tabl...-2-2-20-a.html

Do you know at least how many months from now TN1 will work for? I know you mention there isn't a set date yet but do you know at least how long TN will still work for at the minimum? I asked you and you told me if i upgrade to TN2 now before september 5, i get 3 months free plus the 2 month free trial period for 5 month total. But if i don't upgrade before september 5, then i only get 2 month trial period free.


Do you know if TN1 will continue to work at least 2 months from now? Or is there a chance it will no longer work within 2 months? Before if its going to work for at least another 2 months, im not going to upgrade to TN2 and will upgrade later... however if its under 2 months, im just going to upgrade today.

Hi hu4food,

We're sorry you feel like this about TN2. Please note that we're working around the clock to make TN2 work to your satisfaction. We definitely don't want you to pay for something that is unusable to you.

Also, please make sure you have the latest version (2.2.49+).

We're not sure what issues you're experiencing, but we'd love to help - eventually have a teamviewer session if we can't solve your issue via email.

Also, please note:
How hotkeys should work: http://forums.holdemmanager.com/tabl...-2-2-20-a.html
How cycling works: http://forums.holdemmanager.com/tabl...-2-2-16-a.html
Since tables popping up together with cycling have caused quite a bit of confusion, we want to address that, we'll soon publish a poll on our forums.

Best,
John

tn2 worst program ever

only fair to point out that the payment was refunded quickly without any hassle....

unrelated but think Denise is due a payraise..

Today TN1 put me all in several times randomly on the hyperturbos. It cost me quite a bit..
Interested to hear if someone else had this problem.

+100

Hi Cauldron

Sorry to hear this has happened, I have not come across any other reports of this today. So in order to see what caused this Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja

2) A screen shot of your desktop with a table and your HUD displayed. See instructions at http://www.iopus.com/guides/screenshot.htm Please send the screen shot even if you don't have a HUD or custom table theme.

I feel like the newest TN2 update broke the auto betsizing for 3bets pf

Anyone else experiencing the same issue?
Win8 + Pokerstars.eu.

Hi,

This is a known issue and we are working on it and hope to have it resolved as quickly as possible.

Thank you for your quick reply, at least your customer service seems to be allright

And did you just make All In + Click Bet -hotkey a global one in the latest update, as it did not use to be? After session I was like wtf why ain't my Chrome opening links in new tabs.. hotkeys off and my middle mouse tab opening works again.

that is exactly the kind of answer I knew would come. completely deaf to what Im saying but I dont care. I just felt I had to bring my voice to the ocean of bad feedback you must be getting.
I never said tn2 was not working on my computer. It is just ridiculously bad, ugly and counter-intuitive (not to mention xp computers left behind, which is huge).

Now now. Yesterday I said **** it, I have to start playing with my bare hands before tn1 disappears completely. Using the custom bet buttons from stars, it was alright for my 3 hu tables. I will keep doing this until you bring back tn1 or something else comes up.

I most deeply hope you will lose a lot more customers cause you deserve it. when I write "lose" Im not even sure its appropriate cause again, I really doubt the same people are in charge of this joke.

adios.

Hi,

No there was no other hotkeys made global unless you have made it global yourself, So when your mouse is away from the table does the all in+click still work?

Thank you for the today's update ! Good job !!!
Previous update of TN you f**** up and 40 days you need to fix that sensei bug ?

What about testing basic functions before releasing new update ? Seems you never learn from history.

hey, is it still possible to buy TN1 for the remainder?

So TableNinja2 works on WindowsXP?

Build notes:
2.2.51
* fix: mouse scroll lags
* fix: layout Stacked + Table Under Mouse - when moving mouse away from table + back a lot of times, sometimes a new table would steal focus from the active table

Unfortunately TN1 is no longer available for purchase.

TN2 does not support XP the reason for this is because we need to enable Windows Aero theme, XP does not support Aero theme so there for TN2 will not work.

Do you think your software should be adjusted to peoples systems or do people have to adjust their systems to your software?

IS it just me or is tn1 ****ed up so much atm. It doest count how much sngs do i have registered. IT doesnt close lobbys. It doesnt show blinds. IT does register sngs until i close it.

Hi,

I am sorry to hear you are having this issue, Did you update to the most recent update of TN1 that was released yesterday? If not you can get it from here http://tableninja.com/TableNinja.zip

If the problem persists:

Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja

2) A screen shot of your desktop with a table and your HUD displayed. See instructions at http://www.iopus.com/guides/screenshot.htm Please send the screen shot even if you don't have a HUD or custom table theme.

Could you add ''effective stack in BB'' for heads up tournaments to display tab?