Quote:
Originally Posted by boliver
try pokerstars AHK beta, which is obviously slowly replacing TN altogether. weird that once stars develops their own beta, their biggest competitor which is a paid product starts having heaps of quality problems. Not even going to try to fix whats wrong with my TN anymore, as it will update next week and cause new problems. gotta give it up to 8 fool 8 though, must be tough being customer service for such a failed software product that used to be trustworthy and efficient
Sorry to hear you've been having trouble. We are usually in the process of fixing something but its generally minor. The only current problem is with the join waitlist hotkey. If your having a problem with anything else its likely a settings conflict and can be fixed. Feel free to send a copy of the following files to
support@alxsoftware.com and I'll check them over for errors:
1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja
2) A screen shot of your desktop with a table and your HUD displayed. See instructions at
http://www.iopus.com/guides/screenshot.htm. Please send the screen shot even if you don't have a HUD or custom table theme.
Quote:
Originally Posted by superdoak
I normally use classic theme but have had to switch to black to get the sng sensi to work. can live with this even tho its annoying.
However now when i bust out of a sng it does not recognize this on the table count currently registered/total registered, so doesn't automatically reload more. Anything you can do?
This can be caused by a few things. First make sure you have your PokerStars settings folder set correctly in TableNinja>Setup. You can find the correct path by going to PokerStars>Help>Show my settings folder.
Also go to PokerStars>Options>Advanced Multi-Table Options and make sure "Auto-close tournaments without notification" is disabled. Then go to TableNinja>Opening/Closing>Tournaments and set the "automatically close finished tournaments" feature to two seconds or more. Let me know if none of this seems to help.