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02-07-2013 , 05:00 PM
Sharky stopped working during the session, now i get the "server error, please contact support message" again. Am I the only 1?

Sharky site is also down
02-07-2013 , 05:05 PM
+1
02-07-2013 , 05:38 PM
+1
02-07-2013 , 06:00 PM
+1
02-07-2013 , 08:33 PM
it's back now.
02-08-2013 , 03:39 AM
Quote:
Originally Posted by weloveanimals
Hi Marko,

I have the same issue, i tried to contact u by skype.
I already stop avast, re-installed both sharky n pokerstars, and when i tried to run sharky, apears "Pokerstars columns are not set properly.... >ubound 9"
if somebody could help me, appreciated
There are some problems due to new fonts that PS added but this will be patched very soon.

I am not sure if you contacted me by skype and if we resolved this but if we didnt until patch i welcome you to do so again.

Quote:
Originally Posted by sawwee
Same problem here.

And sometimes I got another error:
"Log Error...
Unable to read PokerStars lobby state. Reopening log."

It happens mostly when some other software is running on my computer (for example my internet browser.)

What's the solution for these issues?
This is one annoying problem that happens more on some windows then the others but should be gone for once with new update.
02-08-2013 , 01:34 PM
Quote:
Originally Posted by sawwee
Same problem here.

And sometimes I got another error:
"Log Error...
Unable to read PokerStars lobby state. Reopening log."

It happens mostly when some other software is running on my computer (for example my internet browser.)

What's the solution for these issues?
I get this exact problem as well but usually goes away afterwards. Is the sharky license transferable to another computer? I might replace my current pc and would like to know, thanks.
02-08-2013 , 09:22 PM
sharky down? says please contact support
02-08-2013 , 09:24 PM
website is down as well.... hmmm
02-09-2013 , 11:55 AM
Quote:
Originally Posted by RickOSU
website is down as well.... hmmm
Yes, it was down for few hours last night as well. There is server migration going on right now which will bring higher server stability and performance.
02-10-2013 , 11:36 AM
Is there any way of purchasing Sharky for a shorter period of time than a full year ?

I'm thinking about playing some games at Stars at $100-$300, but don't want to make an up-front commitment for a full year. The 7-day trial doesn't really help me that much because I only play on the weekends.

Was thinking about purchasing it for maybe 1-3 months, then re-evaluate.
02-11-2013 , 03:40 AM
Quote:
Originally Posted by msim
Yes, it was down for few hours last night as well. There is server migration going on right now which will bring higher server stability and performance.
How long will it take before it's up and running again?
02-15-2013 , 05:46 PM
Quote:
Originally Posted by Boubben
How long will it take before it's up and running again?
Earlier downtime was only for hour-two so i suggest you retry again.
02-16-2013 , 05:01 AM
How long does it usually take to activate the software?

I want to try the trial version, but the activation still says that there is no records about my PP payment
02-16-2013 , 05:02 AM
bugaz, you probably use very old version which is unable to communicate with the server so try to download the last one and see if that helps, if you have more issue with this you can add me to skype:sharkystrator
02-16-2013 , 05:03 AM
» Sharkystrator_2.0.57

- Fixed additional table bug
- Fixed log errors during registration process
- Fixed unsupported column bug
- Fixed some memory leaks
02-16-2013 , 05:17 AM
Quote:
Originally Posted by msim
bugaz, you probably use very old version which is unable to communicate with the server so try to download the last one and see if that helps, if you have more issue with this you can add me to skype:sharkystrator
I am using the 2.0.57 version. At least it says so on the website (http://sharkystrator.com/download-sng-registrator/), when i download it. Is there any other location, where I can download an up to date version?
02-16-2013 , 06:33 AM
Quote:
Originally Posted by bugaz
How long does it usually take to activate the software?

I want to try the trial version, but the activation still says that there is no records about my PP payment
SOLVED. Thanks, Marko
02-16-2013 , 03:46 PM
Does ''up to 60$ buy-in'' licence include 60$ SNGs?
02-16-2013 , 03:49 PM
Yes, it does
02-17-2013 , 10:21 AM
Quote:
Originally Posted by bugaz
How long does it usually take to activate the software?

I want to try the trial version, but the activation still says that there is no records about my PP payment

same problem
02-17-2013 , 10:24 AM
whats the current price for the up to 15$ version?
is there still the offer to upgrade to the higher version by paying the difference within the first three months?
02-17-2013 , 10:12 PM
Quote:
Originally Posted by LFC
same problem
There was a bug after last patch that messed up paypal activation. The new patch which i am about to post will solve problems for new activations but since the damage is already done you will need to contact me with your paypal email so i can fix it manually.

Quote:
Originally Posted by mcontact
whats the current price for the up to 15$ version?
is there still the offer to upgrade to the higher version by paying the difference within the first three months?
$35/6 months and yes there is still this option
02-17-2013 , 10:59 PM
» Sharkystrator_2.0.58

- Fixed paypal activation bug
02-18-2013 , 06:44 PM
Hmm downloaded the .57 from site, still getting the server down error all the time.

      
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