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PPPoker HUD Card Catcher & Poker King Catcher PPPoker HUD Card Catcher & Poker King Catcher

11-15-2020 , 02:42 PM
Quote:
Originally Posted by HollywoodHogan
just installed. have the import directories set up correctly for PT4 as far as I can tell. Started PT4 and the catcher first. not getting any import
If you're still stuck, click on settings in the catcher, click create log and send that .zip file to support. That will be the quickest way to know what's going on. First step is just make sure you have the latest pt4 and catcher versions. If you're using ldplayer make sure you have adb root access enabled (it says this as a warning in several places in the catcher).
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11-15-2020 , 04:33 PM
Quote:
Originally Posted by FreakDaddy
If you're still stuck, click on settings in the catcher, click create log and send that .zip file to support. That will be the quickest way to know what's going on. First step is just make sure you have the latest pt4 and catcher versions. If you're using ldplayer make sure you have adb root access enabled (it says this as a warning in several places in the catcher).
I'm not using an emulator. Does it not work with the native PP version for PC?
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11-16-2020 , 12:39 PM
Quote:
Originally Posted by HollywoodHogan
I'm not using an emulator. Does it not work with the native PP version for PC?
Yes, if you're using the latest version of the catcher.
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11-16-2020 , 02:33 PM
I have it, so I don't get it. the initial setup is easy. I follow the process startup correctly yet not working. Only thing could be the directory...

https://i.imgur.com/5YCdbeh.png

when I do auto detect, it uses the first one. I manually add the second like the instructions say. which one should I keep? This is under PPPoker in PT4 config.

I also have ipoker configured to catch the PP hand histories folder under APS.
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11-17-2020 , 02:23 PM
Quote:
Originally Posted by HollywoodHogan
I have it, so I don't get it. the initial setup is easy. I follow the process startup correctly yet not working. Only thing could be the directory...

https://i.imgur.com/5YCdbeh.png

when I do auto detect, it uses the first one. I manually add the second like the instructions say. which one should I keep? This is under PPPoker in PT4 config.

I also have ipoker configured to catch the PP hand histories folder under APS.
You should delete the first one. I guess you have hm3 installed as well. Easiest thing to do is click settings in the catcher, send your .zip log file to support so they can see all of your settings and what's going on.

Also, if you using a VPN, I know expressvpn can sometimes cause issues. That's the only one I know that sometimes interferes w/ the IP needed to connect.
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11-17-2020 , 03:58 PM
Quote:
Originally Posted by FreakDaddy
You should delete the first one. I guess you have hm3 installed as well. Easiest thing to do is click settings in the catcher, send your .zip log file to support so they can see all of your settings and what's going on.

Also, if you using a VPN, I know expressvpn can sometimes cause issues. That's the only one I know that sometimes interferes w/ the IP needed to connect.
I've never installed HM3 on here, so that's one reason it's weird.
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11-18-2020 , 01:31 PM
Quote:
Originally Posted by HollywoodHogan
I've never installed HM3 on here, so that's one reason it's weird.
Send the logs so we can check it out. That would be the quickest way to know what's going on. Otherwise, we'll just be guessing back and forth.
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11-19-2020 , 07:50 AM
PPPoker came out with a new (mandatory) update. I don't know if this is a problem with the Card Catcher or Holdem Manager 3, but PPP won't allow to open a table (it says prohibited software was detected) when HM3 is opened. Can somebody report if other trackers are still working?
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11-19-2020 , 03:15 PM
Quote:
Originally Posted by M4k4v3l123
PPPoker came out with a new (mandatory) update. I don't know if this is a problem with the Card Catcher or Holdem Manager 3, but PPP won't allow to open a table (it says prohibited software was detected) when HM3 is opened. Can somebody report if other trackers are still working?
We're checking into the update to see what the issue is. I think you launched the client first before the catcher though. We don't have any reports of this issue w/ any HUDs we've looked at or HM3 (just checked and it's fine). Try and shut everything down, load the catcher, then the poker client.
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11-19-2020 , 03:55 PM
Quote:
Originally Posted by FreakDaddy
We're checking into the update to see what the issue is. I think you launched the client first before the catcher though. We don't have any reports of this issue w/ any HUDs we've looked at or HM3 (just checked and it's fine). Try and shut everything down, load the catcher, then the poker client.
Thank you for the quick answer. Well, I have tried multiple times (and I did launch the catcher first). I was using Windows 7. Today I have upgraded to Windows 10 and now the HUD works well. But there could have been some issue on my side or an issue with Windows 7.
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11-20-2020 , 01:49 AM
Quote:
Originally Posted by FreakDaddy
We're checking into the update to see what the issue is. I think you launched the client first before the catcher though. We don't have any reports of this issue w/ any HUDs we've looked at or HM3 (just checked and it's fine). Try and shut everything down, load the catcher, then the poker client.

Only one main process is allowed to log in at the same time. When I load up 2 clients. Second one doesnt pop up and "Only one main process is allowed to log in at the same time" shows
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11-20-2020 , 04:47 PM
PPPoker Card Catcher Beta Update - v1.1.6.271

https://drivehud.com/poker-hud/PPPok...v1.1.6.271.exe

- Fix for PPP v.38 update. Multi-session support fixed.
- Fixed the issue when hands with straddle couldn't be imported into HM3/PT4 if everybody folded except straddle on preflop
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11-21-2020 , 02:50 PM
Quote:
Originally Posted by adventurek
Only one main process is allowed to log in at the same time. When I load up 2 clients. Second one doesnt pop up and "Only one main process is allowed to log in at the same time" shows
Correct... that's been fixed in the build above.
PPPoker HUD Card Catcher & Poker King Catcher Quote
11-22-2020 , 09:00 AM
Quote:
Originally Posted by FreakDaddy
PPPoker Card Catcher Beta Update - v1.1.6.271

https://drivehud.com/poker-hud/PPPok...v1.1.6.271.exe

- Fix for PPP v.38 update. Multi-session support fixed.
- Fixed the issue when hands with straddle couldn't be imported into HM3/PT4 if everybody folded except straddle on preflop
thanks!
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11-23-2020 , 05:46 PM
I have 21 days remaining on my license, and I haven't been able to play one single hand with this product. I emailed support days ago with a log, and there hasn't been any help.
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11-24-2020 , 02:00 PM
Quote:
Originally Posted by HollywoodHogan
I have 21 days remaining on my license, and I haven't been able to play one single hand with this product. I emailed support days ago with a log, and there hasn't been any help.
I don't see any advanced ticket for ppp. Can you dm me your email please?
I see above you changed your settings. Did you try and remove your ipoker settings and just configure it in pt4 for ppp or asian club format?

It's obviously some setting that is off, and I'm not sure what you changed, but I'll have extra time added to your license for you.
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11-24-2020 , 06:09 PM
It's a site config issue, so please check your PM's and I'll send instructions there.
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11-26-2020 , 09:13 PM
Hi, I was wondering if its possible to run both the desktop and the android version at the same time or will they interfere with each other.
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11-28-2020 , 01:15 PM
Quote:
Originally Posted by aprogle
Hi, I was wondering if its possible to run both the desktop and the android version at the same time or will they interfere with each other.
You can only run one or the other. There's really no need to run both if you're running the android version any ways.
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11-28-2020 , 06:12 PM
Ok, just wanted to make sure because i was unable to make the two work at the same time. I figured since the desktop version is lighter than the emulator i could run more table. Right now i'm stuck on 6 tables on emulator, adding more and my PC cant take it. I guess i will have to upgrade my hardware. thanks for the info.
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11-29-2020 , 02:54 PM
Quote:
Originally Posted by aprogle
Ok, just wanted to make sure because i was unable to make the two work at the same time. I figured since the desktop version is lighter than the emulator i could run more table. Right now i'm stuck on 6 tables on emulator, adding more and my PC cant take it. I guess i will have to upgrade my hardware. thanks for the info.
Yeah the emulator version of the client is resource intensive. What are your system specs? Processor upgrade is the main thing you'll want to look at.
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11-30-2020 , 08:39 AM
Quote:
Originally Posted by FreakDaddy
Yeah the emulator version of the client is resource intensive. What are your system specs? Processor upgrade is the main thing you'll want to look at.

Yeah, I should upgrade. luckily there's a lot of christmas promos right now

My PC specs is 3.5gh, 12GB RAM and 128gb SSD and 500gb HHD.
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11-30-2020 , 04:25 PM
Quote:
Originally Posted by aprogle
Yeah, I should upgrade. luckily there's a lot of christmas promos right now

My PC specs is 3.5gh, 12GB RAM and 128gb SSD and 500gb HHD.
What type of processor?
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12-01-2020 , 06:00 AM
Quote:
Originally Posted by FreakDaddy
What type of processor?
Its an i3 dual core, i purchased it around 4~5 years ago, probably the only hardware i didnt upgrade yet on my system because if i do, I would have to replace the motherboard too. Well... its time to change it anyway.
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12-01-2020 , 01:26 PM
Quote:
Originally Posted by aprogle
Its an i3 dual core, i purchased it around 4~5 years ago, probably the only hardware i didnt upgrade yet on my system because if i do, I would have to replace the motherboard too. Well... its time to change it anyway.
Yeah, you'll want to update that. The more cores = better no matter what processor, but you'll want at least an i5 4 cores / 8 threads or better. If you're updating I'd recommend an i7+ 8 core / 16 thread processor or better.

And you said you had an SSD and HDD. Get all of your poker related software on your SSD drive. It will make a huge difference as well.
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