Quote:
Originally Posted by kych1
Receiving the following error when trying to back up database, so I can do the new update. Any suggestions @pokertracker?
As far as I'm aware "some_time" is not part of the PT4 database structure. Have you made external changes to your database, maybe as part of a third party HUD install or something like that? If so, then you may be able to re-apply the recommended changes to get it working again. External changes to the database are not something that we recommend or support so if that is the case then you would need to contact the supplier for further directions.
Also bear in mind the error in your screenshot is during the database update and not a backup error. In the meantime, if you made the recommended backup before running the database update then you could temporarily revert to
v4.17.13 and restore your Backup. However, this change is very unlikely to be reverted so the problem will remain for future updates too, so it would be better to try to resolve it now. Alternatively, you could create a new database and re-import your hand histories.
If you did not make any external changes to your database and created a backup before running the update you can upload your Backup file to cloud storage (e.g. Dropbox, Google Drive, OneDrive, etc) and share the link via a
Support Ticket so that we can investigate for you.
- Rob