Hello, how can I see how much rake I have personally paid/contributed over the last x amount of hands? Thank you.

To add a stat to a report right click the report and choose Configure Report. Type 'rake' in the Search field to find all the rake stats - you may want to add either 'My Currency Rake Contributed' or 'Game Currency Rake Contributed' (although note that if you're viewing a report which displays anything other than individual table sessions or stakes then you will always see the 'My Currency' version).
If you use one of the 'by date' reports you'll be able to see it by month or day, or you may want to use a 'session' report.
If you want to see a specific number of hands, or date range, etc. use the Filters Window - those filters are in Game Details > Dates (including 'last X hands').

--WhiteRider

Thanks, that helped a lot. Another thing I have been wondering, for some reason under stake it will say $6 NL and also 6.00 NL etc... What is the difference between the two? Appreciate the help!

That is normal. At the end of each session PokerTracker 4 moves the original hand history files to your 'Processed' for performance reasons:

Guide: Processed Files

As I mentioned earlier do those missing hands exist in the files provided by ACR? You can verify if this is the case by opening the files with a text editor. If the hands are missing then you should contact ACR about that but if they are there and PokerTracker 4 is not importing them then please send them to us in a Support Ticket.

I cannot reproduce what you are describing so please send us a sample of hand history files in a Support Ticket that are generating those two stakes in PokerTracker 4.

- Rob

https://www.bleepingcomputer.com/new...ealing-script/


Any comment on this?

On August 8th, we were contacted by a potential customer and by Malwarebytes stating that PokerTracker.com website had been infected by a cross-site scripting (XSS) attack. Within an hour of receiving the email from Malwarebytes, we had determined that an old Drupal module which is no longer maintained contained a security vulnerability which allowed an attacker to inject an XSS attack into the footer of the PokerTracker.com website. We immediately disabled the module and the rogue script was no longer being injected.

Within 24 hours of the email from Malwarebytes, we took several further security steps which included patching the Drupal module that was vulnerable and tightening up our Content Security Policy to only allow whitelisted scripts to be executed so that the same type of XSS attack would no longer be possible.

In the days since the attack, we have been conducting a post mortem to determine the scope and severity of the attack so that we could contact those customers potentially affected. Here is what we have learned thus far:

1. This was a highly customized and targeted attack of PokerTracker.com and it’s customers. The script was being loaded from ajaxclick.[com] which has not previously been seen in the wild.
2. It appears that the attack took place between December 23, 2018 and January 2, 2019.
3. We believe that the attackers were attempting to intercept credit card information while it was being sent from the user’s browser to the credit card processor. We do not have any information to confirm or deny whether the hackers were able to successfully intercept credit card and/or billing data.
4. PokerTracker does not save or store any credit card or billing information on our servers. Only those customers who attempted to purchase via credit card while the rogue script was on the site are affected. We estimate that the number of affected customers is in the low thousands and we are in the process of notifying them.
5. The PokerTracker 4 application and your data within PokerTracker 4 has never been compromised. PokerTracker 4 does load an internal browser for the community page which would have loaded the rogue script but it is not technically possible for the script to gain access to view your data within the PokerTracker application.
6. We have no reason to believe that your PokerTracker.com username or password were intercepted; however, to be abundantly cautious we recommend changing your password.

If you entered your credit card information on the PokerTracker.com website between the dates of December 23, 2018 and August 8, 2019 we will be contacting you to urge you to closely monitor your credit card activity for any fraudulent purchases. If you notice a fraudulent charge, please immediately contact the telephone number on the back of your credit card to notify them of the fraudulent activity.

We regret that this incident has occurred and sincerely apologize that it has taken us three weeks to properly assess the scope and severity of the damage to notify potentially affected customers. This is the first time that we have had a major security incident and we have learned a lot during this process that we can improve upon.

Best regards,

Derek Charles

Hello, I have use an SSD but the replayer takes quite a while to show the HUD. How can I improve the performance? Will replacing a faster SSD help? Will database maintenance help? (reindex, cluster, vacuum?)

When in game, it also takes maybe 1-2 seconds but on replayer it takes maybe at least 10 seconds.

If you enable logging, reproduce this problem and then send your log file to us in a Support Ticket we can check what's going on in the background and then one of our technicians can advise you accordingly. If you are using a HUD with custom statistics it's also worth testing with a default HUD as well to see if you have the same issue or not so let us know if that's any help in your ticket.

- Rob

Yeah im using quite a handful of custom stats. Does this affect speed?

is there effective position filter? i need a simple IP OOP filter like in HM2 or H2N but i cant find. thanks

Hi , is there a way to not have the watermark logo when using the trial? More than likely going to buy , just want to get more hands in

There could be many reasons for the performance of your HUD so as I requested please report this to us in a Support Ticket with your log file so we can investigate. In the ticket don't forget to let us know if you have the trouble with a default HUD in the replayer as well.

If that's in a report you can filter for being IP or OOP via 'More Filters -> Hand Details -> Player Position -> Player Position -> {Select A Postflop Street}'. In the HUD you can edit the 'Has Position' property of a postflop statistic under 'Item Properties' in the HUD Profile Editor.

If you mean the trial banner in the HUD then unfortunately this is necessary to protect the integrity of our paid version. You can move the trial banner in the same way that you reposition the stats in the HUD although its position will reset periodically.

The banner will no longer display if you purchase PokerTracker 4 and our Satisfaction Guarantee assures that if you are not satisfied with purchase of PokerTracker 4 for any reason, then you may request your money back within 14 days of purchase.

- Rob

Is there a way to get the Hand Range Visualizer to work for all opponents? Essentially I want to visually see population tendencies.

Also what does the number below each combo mean when on the "Value" tab. Is that something like the percent of the times I performed that action?

For example, in the image below what does 27.3 refer to for ATo?

How can I make a filter, for all situation where I face a river bet?

It's not possible with the visualizer but you can create a custom 'All Players' report in 'My Reports', remove the 'Player' stat and then add 'Hole Cards' in its place. Add the simple filter NOT: (Player is Hero) with any other filters you want and then you'll see the overall population's range of hands shown down:

Guide: Creating My Reports

Yes that's correct. Also if you click the green ? icon next to that report then you can view a tutorial video on the visualizer.

'More Filters -> Actions & Opportunities -> River -> River Actions Encountered With Sizes -> River Bet Between X AND Y'

Guide: Filters

- Rob

i read that the new all in insurance on stars leads to hh issues with holdem manager. are there any issues with PT on stars with insured hands or uninsured hands

PokerTracker 4 doesn't currently support the new format of PokerStars 'All-in Cash Out' hands so the net won will not be correct in hands where you cash out. If you want to be notified when support is added then you can let us know in a Support Ticket.

- Rob

Has the issue with All-in Cashouts been resolved for PT4 yet?

Not at this time. If you want to be contacted when an update is made available to support PokerStars All-In Cashout feature then please let us know via our support system.

- Rob

Have troubles adding my 888 hands to my database/Alias. When i click get hands while playing the hands are showing up but when i go to choose player in the view stats section i cannot find my 888 name.

The file location matches with pokertracker and the hands are clearly there as i can see them in under the importing but cant seem to find them in the database.

Thanks for the help

Are you sure that this player isn't already linked to an existing alias in PokerTracker 4? When a player is linked to an alias it will not show up when searching for the original name used on the site. If it isn't already linked then please send us a screenshot and a sample of these hands in a Support Ticket.

- Rob

Yes i am sure, Will create a support ticket

I was going to open a bug report in the poker tracker forums but the activity there seems to be dead. I am guessing this is the preferred way?

Anyway, I have an issue that constantly comes up and its quite frustrating. I go to review some hand histories for a session and even though it says X amount of hands it will quickly show "populating" but then never display them. Same issue when viewing my stats

Right-click on the empty report and choose 'Configure Report'. In the window that appears, click 'Restore to Default' and then 'OK' and that should fix it.

- Rob

Hi, I have question about chip ev formula, or how can I calculate it for spin and go. I have trial pokertracker so I can not import anything, so is there any statistics (chips winnings, adjusted or anything else...) in trial version which can I use for calculate chip ev? Thank you.