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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

01-24-2015 , 04:28 PM
is there any fast way to convert custom cash stats to tournament ones? or do i have to create them from the start?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 04:52 PM
Quote:
Originally Posted by KILLingIT
Hey PT4 guys. I'm trying to use the 'holdem range visualizer' to see this:

In BB, what hands I call an open(1). Then, the hands I call an open vs a specific position open,i.e BB vs MP open. But when I tick position 'Big Blind' and cold call nothing appears in holdem range. Is this the right name I should use for (1)?
As for (2) I have no idea how I assign positions of villains, do I have to use a filter?

Looking forward to an answer thanks
You cannot cold call from the big blind. Use Call Preflop 2Bet. To assign position for a villain, you can use the Hand Details > Player Position > First Raiser filter.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 04:53 PM
Quote:
Originally Posted by BiggerBoots
Hey,

My HUD stats are always the wrong way around on poker stars heads up tables, I have tried to play around with the preferred seating but it never seems to fix it?

Thanks
https://www.pokertracker.com/guides/...ferred-seating

We recommend using the Auto-center option in both PokerStars and also PT4, this saves you time wasted in configuration.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 04:55 PM
Quote:
Originally Posted by HoldemSapiens
Is there a way to have Pokertracker display the amount of Pokerstars VPP you gained in your cash game session?

I have googles quite a bit for it, but only found an manual stat that was outdated (2012) so that doesn't work anymore.

How can this be achieved?
https://www.pokertracker.com/custom/stats - search for VPP. We do not yet have a VPP counter for 2015, but it was accurate for 2014. Download the custom stat, then select File > Import Statistic.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 04:58 PM
Quote:
Originally Posted by Summoner500
is there any fast way to convert custom cash stats to tournament ones? or do i have to create them from the start?
Options > Convert. Conversion does not work in all situations, for example PokerTracker cannot convert a custom cash column to a custom tournament column. Conversion only works when there is a known equivalent tournament column provided by default. When conversion does not work, you will have to recode the custom stat for tournaments yourself.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 06:29 PM
Quote:
Originally Posted by PokerTracker
Options > Convert. Conversion does not work in all situations, for example PokerTracker cannot convert a custom cash column to a custom tournament column. Conversion only works when there is a known equivalent tournament column provided by default. When conversion does not work, you will have to recode the custom stat for tournaments yourself.

- TT
Nice it worked for all stats but something really evil happened , i tried to convert a report and even though it converted successfully , i lost all the cash reports i had , why did this happen?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 07:01 PM
Quote:
Originally Posted by PokerTracker
https://www.pokertracker.com/custom/stats - search for VPP. We do not yet have a VPP counter for 2015, but it was accurate for 2014. Download the custom stat, then select File > Import Statistic.

- TT
Thank you
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-24-2015 , 07:56 PM
Hi,

I'd like to ask if pt4 will be able to track the hive network (specifically planatwin365, hu sng). As far as I know atm it cant, but is there any plan about it?

Thanks in advance!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-25-2015 , 12:04 AM
Quote:
Originally Posted by PokerTracker
You cannot cold call from the big blind. Use Call Preflop 2Bet. To assign position for a villain, you can use the Hand Details > Player Position > First Raiser filter.

- TT
1)Okay, but how do I know it's first raiser only with other guys calling or just the first raise without callers vs the position?

I also have in my hud the stat "Call vs CO" in BB. This stat counts the times a guy opened and I called in BB, or a guy open BTN calls, and I call !?

2)Also, In my HUD i want to filter for hands to appear with certain players. For example, I want to see stats where I played 3handed, i go to hud options and put "Min:1;Max3" and get 9k hands for the hud to read. Then I go 1 to 6, it appears 28k hands. I then filter for 4 to 6 players, and the hud still reads the same numbers as 4 to 6 whereas it should be 28k-9k !?

ty
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-25-2015 , 09:38 AM
Hi,

In order to remove the ICE Cyber Crime virus. I had to install and run Kaspersky, Avast, and Malwarebytes.

Now when I go to open PokerTracker4 it pops up "Unable to Start" "! A version of PokerTracker is already running"

Windows 8
Please help.

Last edited by morphingbuildups; 01-25-2015 at 09:50 AM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-25-2015 , 12:45 PM
Quote:
Originally Posted by Summoner500
Nice it worked for all stats but something really evil happened , i tried to convert a report and even though it converted successfully , i lost all the cash reports i had , why did this happen?
I have never heard of this problem before. Our team may be able to help you restore your data and determine what happened, please visit our website and select Support > Contact Us to create a support ticket. I do not advise using PT4 until we respond, its best to have the files remain untouched until we can investigate.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-25-2015 , 12:55 PM
Quote:
Originally Posted by Boksi
Hi,

I'd like to ask if pt4 will be able to track the hive network (specifically planatwin365, hu sng). As far as I know atm it cant, but is there any plan about it?

Thanks in advance!
If the management of the Hive requests support we would be happy to speak with them about this.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-25-2015 , 01:02 PM
[QUOTE=KILLingIT;45936238]1)Okay, but how do I know it's first raiser only with other guys calling or just the first raise without callers vs the position?[quote]

Set a filter for the number of players who saw the flop = 2

Quote:
I also have in my hud the stat "Call vs CO" in BB. This stat counts the times a guy opened and I called in BB, or a guy open BTN calls, and I call !?
Call vs CO counts all the times that a player called the Cutoff's 2Bet raise. You can then assign the position for that stat, so "Call vs CO" in BB measures all the times that this player called a 2Bet raise from the Cutof while that player was in the Big Blind. It does not measure if the pot is or is not eads up, it only measures if a call occurred between these two positions and nothing more. To understand the definition of any stat, select Configure > Statistics

Quote:
2)Also, In my HUD i want to filter for hands to appear with certain players. For example, I want to see stats where I played 3handed, i go to hud options and put "Min:1;Max3" and get 9k hands for the hud to read. Then I go 1 to 6, it appears 28k hands. I then filter for 4 to 6 players, and the hud still reads the same numbers as 4 to 6 whereas it should be 28k-9k !?
Sounds like your not configuring the HUD Filters correctly. We do not know the size of your database or understand your data, and we have not seen your filters in place - therefore we cannot advise further unless you create a support ticket on our website and attach the logs from a session where HUD filters were enabled.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-25-2015 , 01:06 PM
Quote:
Originally Posted by morphingbuildups
Hi,

In order to remove the ICE Cyber Crime virus. I had to install and run Kaspersky, Avast, and Malwarebytes.

Now when I go to open PokerTracker4 it pops up "Unable to Start" "! A version of PokerTracker is already running"

Windows 8
Please help.
Restart your computer. If the problem remains, download the PokerTracker 4 installer and run it again while no other applications are active.

PS: Installing Kaspersky, Avast, AND Malwarebytes may conflict with one another and result in poor performance. We advise speaking with the support teams for these applications to get additional guidance. Additionally antivirus tools are sometimes known to conflict with PokerTracker 4, please review this guide: https://www.pokertracker.com/guides/...guration-guide

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 11:14 AM
Can you choose fold to steal on the button/sb/bb with the position property then use the stat as table stat to see the average of fold to steal for the players on btn/sb/bb only? also how do i do this , do i just type 0,9,8 on the position property? or maybe it will just show you the average fold to steal of all players on the table from these positions? which is basically meaningless :P
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 11:41 AM
Is # of players remaining a custom stat , I can't find it.

It would help me on bubbles to have it listed somewhere in large text. In my old age I can't process info as fast as all the kids playing these days
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 02:27 PM
Quote:
Originally Posted by Summoner500
Can you choose fold to steal on the button/sb/bb with the position property then use the stat as table stat to see the average of fold to steal for the players on btn/sb/bb only?
Yes. The Fold SB & BB to Steal stat already exists in the PT4 default HUD Profile Preflop popup, you can use this as a guide. Mimic the settings here in a Table Group that is set to Table Averages.



- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 02:29 PM
Quote:
Originally Posted by mugenjin
Is # of players remaining a custom stat , I can't find it.

It would help me on bubbles to have it listed somewhere in large text. In my old age I can't process info as fast as all the kids playing these days
PokerTracker cannot determine the number of players remaining in an MTT field, this information is not provided by the online poker room therefore it cannot be displayed.


- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 04:41 PM
I sent an email and opened a ticket 5 days ago now and yet to have a response. I play on WPN on the betcoin skin. I downloaded the trial version and it only worked on the cash games and didn't work on the WPN tournaments. The is a thread on your site with other people having this problem but no response from your site since last August other than your looking into it.
I was ready to buy your software but am very hesitant when I can't even get an e-mail responded to within five days. If PT4 is now working for the Betcoin skin I would still be very interested in purchasing your product but if no one can tell me I will upgrade my HEM1 to HEM2.
Please let me know something soon.

Thanks,

deputydog01
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 06:22 PM
Quote:
Originally Posted by deputydog01
I sent an email and opened a ticket 5 days ago now and yet to have a response. I play on WPN on the betcoin skin. I downloaded the trial version and it only worked on the cash games and didn't work on the WPN tournaments. The is a thread on your site with other people having this problem but no response from your site since last August other than your looking into it.
I was ready to buy your software but am very hesitant when I can't even get an e-mail responded to within five days. If PT4 is now working for the Betcoin skin I would still be very interested in purchasing your product but if no one can tell me I will upgrade my HEM1 to HEM2.
Please let me know something soon.

Thanks,

deputydog01
Are you discussing this thread? https://www.pokertracker.com/forums/...etcoin#p270398

Typically we respond within 24-48 hours to all support tickets, in rare situations such as this where research is required it could take many days - or even weeks for a response depending on the content. Additional research needs to be made, but I believe this is an issue that WPN would need to solve. Our software support model supports the entire network for all networks that we develop for, not individual skins. If the skin's hand history lists the Hero name as deputydog01 but the table lists you as bc_deputydog01 then this is a skin issue they would need to rectify. We have sent a message to WPN so they are aware of the problem, and can provide guidance.

PS: In the future when you ask a question in this thread and you are referencing threads, posts, or support tickets it would be helpful if you please provide all links and ticket numbers so we have a reference to respond to. That saves us a lot of time, and helps us get the right answer for you. Thnx!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 09:10 PM
Dear PT Kind Helper,

How can I have all the villains' main stats included in my Hand History graphics, at the top, where stack sizes are given? And how can I choose which ones to include? Sorry if this is obvious but I just couldn't find an answer to this despite searching the net for quite a long time.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 09:35 PM
i have pt4 version 11.11 for mac. play on carbon.

just had a tournament score that did not register. i waited until the end of the tournament, refreshed, and still nothing. when viewed under "statistics" it has the tournament name in white and just a zero.

help?

while I'm at it... i just figured out there is a version 12 out there? how do i update to that?

Last edited by MOZARTapp; 01-26-2015 at 09:53 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 10:36 PM
i got version 13... just wasn't sure if i should hit "replace" or something else. sometimes I'm an idiot.

still searching for how to import MTT scores.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-26-2015 , 10:59 PM
i figured it out -- apparently i have to put in the data myself?

just a heads up in case nobody has mentioned it (I'm sure someone has): 6 max MTT with rebuys on carbon. they don't show up.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
01-27-2015 , 01:56 AM
Quote:
Originally Posted by Pokarhontas
Dear PT Kind Helper,

How can I have all the villains' main stats included in my Hand History graphics, at the top, where stack sizes are given? And how can I choose which ones to include? Sorry if this is obvious but I just couldn't find an answer to this despite searching the net for quite a long time.
I'm sorry, but I don't understand your question. Please be very specific when responding, and use the same report and/or window names in PT4 if possible so we can easily reproduce the same experience.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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