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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

04-03-2014 , 12:17 AM
Quote:
Originally Posted by PokerTracker
The User Agreements for both 888 and WSOP do not allow ANY third party software to be run at the same time as the poker clients. According to our legal reading, this includes applications such as a web browser or a word processor. Hopefully someday this error in their User Agreement will be fixed, at that time we will be able to add support.

http://us.888poker.com/help/user-agreement/

Section 7, under "Artificial Intelligence". It should be noted that the State of NJ does not consider PokerTracker to be an Artificial Intelligence tool, but the text contained within this section does not legally apply to just Artificial Intelligence alone. "Therefore, the use of software, external devices, programs or applications is strictly prohibited."

Once this issue has been addressed by 888 and WSOP then we can consider it, until that time we must refrain to protect our users from liability.

- TT
Please look into this as it has already been amended by wsop and 888 is soon to follow as publicly stated in their support thread. HM2 has already added support for both.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-03-2014 , 01:22 AM
Quote:
Originally Posted by higher visions
Please look into this as it has already been amended by wsop and 888 is soon to follow as publicly stated in their support thread. HM2 has already added support for both.
We have been speaking with 888 about this issue since January, and in fact talked with them about this problem this morning. 888 and WSOP share the same Terms/User Agreement policies. Neither policies have been updated since February 5th, the offending line in the agreement that puts players at risk still remains.

With that said, we told 888 that we would be proceeding in an upcoming release now that there is a public record from WSOP management that contradicts the user agreement - but our concern for the rights and safety of the players still remain. Hopefully they will fix this legal accuracy problem soon.

http://us.888poker.com/help/user-agreement/
http://www.wsop.com/legal/terms-conditions-nj.asp

As you can see, the offending sentence "Therefore, the use of software, external devices, programs or applications is strictly prohibited." remains.

PS: In that thread Bill accidentally confuses the availability of hand histories with allowing HUDs and Trackers to exist on their network. Hand Histories are necessary for players to protect their own rights and they are also necessary for our software to work - but we will not break any Terms of Service which means we cannot operate without the knowledge and acceptance of the online poker operator - no matter what they may say about the matter, this is a fact. Keep in mind that HUD users rake more, play longer hours, and are not always winners... typically a poker network as the exact same ratio of winners to losers no matter if they allow HUDs or not. HUDs are productivity tools that help users play on multiple tables and make it easier to make decisions while focusing less on that specific table, that is their primary function. We have known Bill for a long time, he is a good man - in fact here is an article about Bill (who is a PokerTracker affiliate) on our website - https://www.pokertracker.com/blog/20...arix-bill-rini

- TT

Last edited by PokerTracker; 04-03-2014 at 10:20 AM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-03-2014 , 10:52 AM
Quote:
Originally Posted by PokerTracker
We can create a filter for the majority of this question, but there will be two components we cannot filter for

1) We can filter for the Active Player's exact position, but we cannot filter for a relative position. For example if you're playing in a six max game and all six seats are filled then UTG is Position 6, thats something we can filter for. But if your sitting in a 9 max table and there are only 7 seats filled at the table then your position must be defined as 7. You could chose an early range such as positions between 6 and 8 and add the Raise First In filter, that usually covers the needs of most users.

2) As you guessed, there is no way to filter the position of a caller, this is because the logic would get pretty insane if we needed to filter for the position of 3 callers and their exact positions. But we can filter for situations where there is just one caller by ensuring there is only 2 players on the flop, and also that you did not face a 3Bet (there was no opportunity to 4Bet). We can then add filters to show that your first action was either Bet or Check and that you did not have the opportunity to , which means we know your opponent is out of position in the blinds - almost replicating your goal.

The filter would look like this:

(Players Seeing Flop Between 2 and 2) AND (Raised First In) AND (NOT (Reraise Opportunity 4Bet (Facing 3Bet))) AND (Position of Active Player Position of Selected Between 6 and 8) AND (NOT (Raise Opportunity Type Raise Donk Bet Opportunity))

- TT
Thanks but i want to look at situations where BTN calls an UTG raise ie opponent calls in position. I've filtered for check raise opportunity, but how do i define a flop check\check situation with out picking up opponents in the blinds ?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-03-2014 , 12:05 PM
Quote:
Originally Posted by PokerTracker

With that said, we told 888 that we would be proceeding in an upcoming release now that there is a public record from WSOP management that contradicts the user agreement - but our concern for the rights and safety of the players still remain. Hopefully they will fix this legal accuracy problem soon.

http://us.888poker.com/help/user-agreement/
http://www.wsop.com/legal/terms-conditions-nj.asp

As you can see, the offending sentence "Therefore, the use of software, external devices, programs or applications is strictly prohibited." remains.


- TT
Thanks, I shouldnt have said it was amended, but more so that both sites said yea go ahead lol! Hopefully it does get amended in the TOS as well. But anyway, thanks!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 11:27 AM
Hey,

i'm playing hyper sng's and HUD isn't working. For 1st 10 tables it's working and after that it stops. Than after some time it appear again for instance in mid stage or on bubble without any regularity
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 12:02 PM


is this std? postgres process is active and apparently working, but i cant spend the whole month purging, at which point should i hit cancel?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 12:55 PM
Quote:
Originally Posted by Kr0ka
Hey,

i'm playing hyper sng's and HUD isn't working. For 1st 10 tables it's working and after that it stops. Than after some time it appear again for instance in mid stage or on bubble without any regularity
This typically means we have a situation where the computer is overworked.
Let us know the following:

1) OS
2) Processor make and speed
3) RAM installed
4) Type of hard drive and speed
5) Version of Postgres installed. in PT4 Click Database > Database Maintenance to find out.

Sometimes restarting will address this situation, other times its a systemic problem due to hardware and software used at the same time. You can create a support ticket on our website if you prefer personalized support, attach the PokerTracker4.log and PokerTrackerHUD4.log files from a session where this occurred and we can review the specifics for you.

https://www.pokertracker.com/guides/...t-a-bug-report
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 01:00 PM
Quote:
Originally Posted by justDgmt


is this std? postgres process is active and apparently working, but i cant spend the whole month purging, at which point should i hit cancel?
The time reported for purging tends to be accurate for small purges, but for large purges it is not always accurate. PokerTracker 4 gets it's time predictions from Postgres, if that is the legth of time that the Postgres Sever tells the application, then that is all we have to go by.

With that said, lets also talk about WHY your purging. This appears to me that your purging a large amount of data, there are very few situations where this would be advantageous. Have you instead considered creating a new database and then switching to the new database as the default?

To give you advice we need to know:
1) How large is your database
2) Your computer specs (see the post above for the details needed)
3) How many hands are you attempting to purge, and why?
4) What version of Postgres are you using (see instructions in the prior post above)

We might advise force quitting PT4 and then restarting your computer depending on your answers above. If that is the recommended solution, then you will need to perform database maintenance to rebuild the cache once restarted.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 01:06 PM
Quote:
Originally Posted by higher visions
Thanks, I shouldnt have said it was amended, but more so that both sites said yea go ahead lol! Hopefully it does get amended in the TOS as well. But anyway, thanks!
Quote:
Originally Posted by PokerTracker
We have been speaking with 888 about this issue since January, and in fact talked with them about this problem this morning. 888 and WSOP share the same Terms/User Agreement policies. Neither policies have been updated since February 5th, the offending line in the agreement that puts players at risk still remains.

With that said, we told 888 that we would be proceeding in an upcoming release now that there is a public record from WSOP management that contradicts the user agreement - but our concern for the rights and safety of the players still remain. Hopefully they will fix this legal accuracy problem soon.

http://us.888poker.com/help/user-agreement/
http://www.wsop.com/legal/terms-conditions-nj.asp

As you can see, the offending sentence "Therefore, the use of software, external devices, programs or applications is strictly prohibited." remains.

PS: In that thread Bill accidentally confuses the availability of hand histories with allowing HUDs and Trackers to exist on their network. Hand Histories are necessary for players to protect their own rights and they are also necessary for our software to work - but we will not break any Terms of Service which means we cannot operate without the knowledge and acceptance of the online poker operator - no matter what they may say about the matter, this is a fact. Keep in mind that HUD users rake more, play longer hours, and are not always winners... typically a poker network as the exact same ratio of winners to losers no matter if they allow HUDs or not. HUDs are productivity tools that help users play on multiple tables and make it easier to make decisions while focusing less on that specific table, that is their primary function. We have known Bill for a long time, he is a good man - in fact here is an article about Bill (who is a PokerTracker affiliate) on our website - https://www.pokertracker.com/blog/20...arix-bill-rini

- TT
We have good news. PokerTracker 4.10.9 has been updated to support 888 and WSOP in New Jersey! Next time you restart PT4 the necessary configuration data needed to support these two sites in New Jersey will be automatically downloaded. 888.us and WSOP NJ are both considered skins of the 888 network, for details how to configure these sites please review this guide: https://www.pokertracker.com/guides/...guration-guide

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 02:39 PM
Quote:
Originally Posted by PokerTracker
This typically means we have a situation where the computer is overworked.
Let us know the following:

1) OS
2) Processor make and speed
3) RAM installed
4) Type of hard drive and speed
5) Version of Postgres installed. in PT4 Click Database > Database Maintenance to find out.

Sometimes restarting will address this situation, other times its a systemic problem due to hardware and software used at the same time. You can create a support ticket on our website if you prefer personalized support, attach the PokerTracker4.log and PokerTrackerHUD4.log files from a session where this occurred and we can review the specifics for you.

https://www.pokertracker.com/guides/...t-a-bug-report
i wanted to save marked hands and notes, nvm then, creating a new database
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 04:50 PM
Quote:
Originally Posted by justDgmt
i wanted to save marked hands and notes, nvm then, creating a new database
Much more efficient to export marked hands, then import into a new Database. GL!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 08:53 PM
Just switched from HM1 to PT4 and so far I like it. Even got a winnings+rakeback graph to work. Three questions though I didn't find an answer to in the PT forums:

1. In the replayer, what does the equity% refer to when holecards are hidden? Is that vs opponents' ranges, based on their stats?

2. "Live winner" and "live win" don't seem to work on Zoom. Why is that? Am I missing something?

3. Is it possible to get the replayer to launch upon double-clicking a hand, instead of the HH window?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 09:09 PM
Quote:
Originally Posted by Baobhan-Sith
Just switched from HM1 to PT4 and so far I like it. Even got a winnings+rakeback graph to work. Three questions though I didn't find an answer to in the PT forums:

1. In the replayer, what does the equity% refer to when holecards are hidden? Is that vs opponents' ranges, based on their stats?
A random hand. Tracking software cannot predict ranges so a random hand is used when the cards are unknown. This is called Street by Street Equity, it should not be confused with Pot Equity.

Quote:
2. "Live winner" and "live win" don't seem to work on Zoom. Why is that? Am I missing something?
Live stats require a hand history from the current table before the live stats populate. In Zoom games live stats are not possible because you may already be on to the 6th hand before the first hand history is saved on your computer. We have alternate HUDs available without live Stats just for Zoom games, they are available in the PokerTracker Download Warehouse.

Quote:
3. Is it possible to get the replayer to launch upon double-clicking a hand, instead of the HH window?
Right click in the report, there is a preference that allows you to decide what will happen when you double click to open a hand.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 09:16 PM
Is it possible to export HHs that i played the last month, but having each tourney (HuSng) one HH/file.
Problem is, when i go advanced and select date that the default is set to 1000 hands per file, and not sure how to change this so that i get what i need. I tried changing it to 0 but i get some wierd results, like 6 tourneys in one HH
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 09:20 PM
ty
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2014 , 09:36 PM
Quote:
Originally Posted by Irregular
Is it possible to export HHs that i played the last month, but having each tourney (HuSng) one HH/file.
Problem is, when i go advanced and select date that the default is set to 1000 hands per file, and not sure how to change this so that i get what i need. I tried changing it to 0 but i get some wierd results, like 6 tourneys in one HH
Our hand history export files are counted per hands, not per tournaments. For example you can select 100 hands per file, and that file might consist of 7 tournaments. We do not provide a solution that would fit your request.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2014 , 01:49 PM
I wanted to try out the 30day trial but my nod32 alerted me : Win32/Packed.Themida

is that false positive?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2014 , 02:21 PM
Quote:
Originally Posted by Tschinga-Tschanga
I wanted to try out the 30day trial but my nod32 alerted me : Win32/Packed.Themida

is that false positive?
Themida is anti-piracy software that obfuscates the source code to make it very hard for crackers to get around. It is a commonly used tool by developers. Because it works so well, some viruses have used Themida to avoid being detected - your antivirus tool was just being extra cautious, it is safe to install PokerTracker 4 but we advise disabling your firewall and antivirus during your installation and first run.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 02:34 AM
I just played a session on WPN and PT4 is off by a little bit. There were no error hands upon import and i re-imported the hands from the session, still off. My guess is it's because of the change to The Beast promo?

Is there a known issue of this atm, or should I create a ticket?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 03:15 AM
Quote:
Originally Posted by Leiferman
I just played a session on WPN and PT4 is off by a little bit. There were no error hands upon import and i re-imported the hands from the session, still off. My guess is it's because of the change to The Beast promo?

Is there a known issue of this atm, or should I create a ticket?
To be safe you should submit a support ticket, but I belive that we have already compensated for the WPN beast change - but I dont recall if this was rolled out yet or not.

PS: Was this in Holdem or Omaha? Cash games or tournaments?

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 03:27 AM
They were all NLHE cash hands. I'll submit a ticket tmo, thanks TT.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 04:21 AM
Quote:
Originally Posted by Leiferman
They were all NLHE cash hands. I'll submit a ticket tmo, thanks TT.
Our team just checked with the latest release version of PT4, the database and replayer correctly allocates for the rake, but the hand history viewer subtracts for the Bad Beat Jackpot (the beast). In an upcoming version of PT4 this will no longer occur for all hands from the 1st of the month.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 02:20 PM
[QUOTE=Pouged;42759698]Thanks but i want to look at situations where BTN calls an UTG raise ie opponent calls in position. I've filtered for check raise opportunity, but how do i define a flop check\check situation with out picking up opponents in the blinds ?[/QUOTE

Could you have another look at this thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 02:54 PM
Quote:
Originally Posted by Pouged
Thanks but i want to look at situations where BTN calls an UTG raise ie opponent calls in position. I've filtered for check raise opportunity, but how do i define a flop check\check situation with out picking up opponents in the blinds ?[/QUOTE

Could you have another look at this thanks
We explained that was the closest we can get to the filter you want in our last post. But there is more that I didn't mention...it is possible to improve this filter, but only if you create the filter using a SQL Expression. This requires programing experience, or the help of one of our team members that specializes in writing expressions. Create a post here: https://www.pokertracker.com/forums/viewforum.php?f=61

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2014 , 04:29 PM
How do I go about altering the stats in my HUD? I've used PT4 for months and there's been no problems, but I'm adding a few tables now and want to add in some stats.

Specifically, I want my HUD to display the 'attempt to steal' stat, and the 'fold big blind to steal' stat. How do I make it happen?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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