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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

03-31-2014 , 11:54 PM
When will PT4 be adding support for 888 & WSOP NJ?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 02:02 AM
What's the best solution for 'syncing' the same notes over 2 pc's? And how does the export/import notes thing work when there are different notes on the same player? ie. Player1 note on pc1: '3bets bla bla 4bets TT', then on pc 2 I want to write some more notes on the guy, let's say: '3bets bla bla 4bets TT', 5bets AQ and more notes bla bla' and have that back in pc 1 when I want to play there. What would be my easiest solution to this? What about notetracker notes?

Also, after installing PT4 for the first time on this 2nd pc, and importing some of my hh from this year on FTP, some stats doesnt work/show 0 as a result.
Those are 'fold sb/bb to steal', 'fold to float bet flop/turn/river', 'fold to probe bet turn/river', may have been some more aswell but those we're the ones I could find.

Also, one tight regular showed up w 70/45 vpip/pfr stats which def wasnt right. After playing some hands w him it was down to half of that in not many hands, so I know that he never has played 70/45 over the 70 hands or so it reported.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 02:29 AM
Quote:
Originally Posted by PandaLife
What's the best solution for 'syncing' the same notes over 2 pc's? And how does the export/import notes thing work when there are different notes on the same player? ie. Player1 note on pc1: '3bets bla bla 4bets TT', then on pc 2 I want to write some more notes on the guy, let's say: '3bets bla bla 4bets TT', 5bets AQ and more notes bla bla' and have that back in pc 1 when I want to play there. What would be my easiest solution to this? What about notetracker notes?

Also, after installing PT4 for the first time on this 2nd pc, and importing some of my hh from this year on FTP, some stats doesnt work/show 0 as a result.
Those are 'fold sb/bb to steal', 'fold to float bet flop/turn/river', 'fold to probe bet turn/river', may have been some more aswell but those we're the ones I could find.

Also, one tight regular showed up w 70/45 vpip/pfr stats which def wasnt right. After playing some hands w him it was down to half of that in not many hands, so I know that he never has played 70/45 over the 70 hands or so it reported.
Please report this via your private channels within our company, as an alpha tester its best that you speak directly with the person who coordinates all alphas rather than on 2+2. Even if this is not an alpha issue, we still advise speaking directly with our team. Thnx!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 02:34 AM
Quote:
Originally Posted by higher visions
When will PT4 be adding support for 888 & WSOP NJ?
The User Agreements for both 888 and WSOP do not allow ANY third party software to be run at the same time as the poker clients. According to our legal reading, this includes applications such as a web browser or a word processor. Hopefully someday this error in their User Agreement will be fixed, at that time we will be able to add support.

http://us.888poker.com/help/user-agreement/

Section 7, under "Artificial Intelligence". It should be noted that the State of NJ does not consider PokerTracker to be an Artificial Intelligence tool, but the text contained within this section does not legally apply to just Artificial Intelligence alone. "Therefore, the use of software, external devices, programs or applications is strictly prohibited."

Once this issue has been addressed by 888 and WSOP then we can consider it, until that time we must refrain to protect our users from liability.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 06:45 AM
nvm delete plz

Last edited by tehdude; 04-01-2014 at 07:06 AM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 03:30 PM
Hey!

Im playing on a Swedish site and i've been using PT4 small stakes version for the last 2 months. Everythings been working great and the currency conversion has been working. Today when I played I can see that the numbers are all messed up my currency is SEK and all the new hands I won/lost show at half value, also looking back at previous months all previous winnings are listed ok. But when I go into specific days the currency is also shown at half and the numbers dosen't add up at all. This just started today.

Any help?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 04:05 PM
Quote:
Originally Posted by Frozen_Starlight
Hey!

Im playing on a Swedish site and i've been using PT4 small stakes version for the last 2 months. Everythings been working great and the currency conversion has been working. Today when I played I can see that the numbers are all messed up my currency is SEK and all the new hands I won/lost show at half value, also looking back at previous months all previous winnings are listed ok. But when I go into specific days the currency is also shown at half and the numbers dosen't add up at all. This just started today.

Any help?
This guide will help you. This can occur if there is an error in the bank data used to determine the currency conversion, but it is very easy to fix - https://www.pokertracker.com/guides/...nversion-rates

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 06:37 PM
What's the difference between "fold to pf 3bet" and "fold to pf3bet after raise" ? doesn't a fold to pf3b implicate a raise !?

and what's the better for hud? thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 06:42 PM
Quote:
Originally Posted by KILLingIT
What's the difference between "fold to pf 3bet" and "fold to pf3bet after raise" ? doesn't a fold to pf3b implicate a raise !?
You can limp in and fold to two bets in the face, as well as situations when your facing 2 bets cold. This stat is best used in reports for specific situations, not the HUD.

Quote:
and what's the better for hud? thanks
fold to pf3bet after raise is what you probably want to use, and its what we use in our default HUDs.
- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 06:44 PM
Is there a stat that shows how many times a player 3bet a isorasing preflop?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 07:56 PM
Quote:
Originally Posted by 4-Star General
Is there a stat that shows how many times a player 3bet a isorasing preflop?
That depends on your definition of isolation. Vs 1 opponent? What about scenarios where there is an open, a caller, and a 3Bet? What about scenarios with limpers involved? You need to be very specific with stats, the more specific you are, the more accurate the data is.

A popular group of custom stats used by many players is 3Bet IP vs Position (EP, MP, CO, SB, BB) and 3Bet OOP vs Position (EP, MP, CO, BTN), these stats are a bit more specific than your general request however. These stats are available in the Download Warehouse.


Is this for the HUD or for reports?

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 09:06 PM
How do I create a report where I can see how I'm doing in the BB with each particular hole card combination?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-01-2014 , 11:03 PM
Quote:
Originally Posted by catfan17
How do I create a report where I can see how I'm doing in the BB with each particular hole card combination?
There are multiple ways to do this, but my favorite method is to use the Statistics > Holdem Hand Range Visualizer report. If you want to see all hands you played, use the Voluntarily Put Money in Pot option on the left hand side, and then filter for only the big blind.



- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 12:10 AM
Well i feel like an idiot.

Thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 03:24 AM
Quote:
Originally Posted by PokerTracker
This guide will help you. This can occur if there is an error in the bank data used to determine the currency conversion, but it is very easy to fix - https://www.pokertracker.com/guides/...nversion-rates

- TT
Im afraid I haven't got the "-1" problem listed there. What has happened is that all hands for this month is shown at half money won/lost. The total winning's for previous months show the correct number but when I go into the specific hands they also show half amount and sometimes even one quarter. These hands were showing correctly just 2 days ago.

Now I'm in the process of updating all sessions with new currency information but it will take hours according to pt4 and I still don't know if it will work.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 03:31 AM
Quote:
Originally Posted by PokerTracker
That depends on your definition of isolation. Vs 1 opponent? What about scenarios where there is an open, a caller, and a 3Bet? What about scenarios with limpers involved? You need to be very specific with stats, the more specific you are, the more accurate the data is.

A popular group of custom stats used by many players is 3Bet IP vs Position (EP, MP, CO, SB, BB) and 3Bet OOP vs Position (EP, MP, CO, BTN), these stats are a bit more specific than your general request however. These stats are available in the Download Warehouse.


Is this for the HUD or for reports?

- TT
It is for the HUD btw I'm interested in the classic spot where a player limps, hero raise and a villan 3bets
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 10:23 AM
Quote:
Originally Posted by Frozen_Starlight
Im afraid I haven't got the "-1" problem listed there. What has happened is that all hands for this month is shown at half money won/lost. The total winning's for previous months show the correct number but when I go into the specific hands they also show half amount and sometimes even one quarter. These hands were showing correctly just 2 days ago.

Now I'm in the process of updating all sessions with new currency information but it will take hours according to pt4 and I still don't know if it will work.
The instructions explain that you only need to select the sessions which caused the problem, you did not need to update the entire database - this should have been a five minute process. But since you updated your entire database we advise letting the process proceed until it is done, I suspect this will fix your problem from the description, if it does not let us know by posting in this thread along with the name of the site you are playing at, along with the game type. We might need to see sample hands, its possible that there was a site update that could be causing this problem.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 10:31 AM
I'm sure there must be a way to do this but i cant figure it out.

I want to filter for the times i opened UTG and was called by BTN. I cant see anywhre to define the position of caller.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 11:17 AM
Quote:
Originally Posted by PokerTracker
The instructions explain that you only need to select the sessions which caused the problem, you did not need to update the entire database - this should have been a five minute process. But since you updated your entire database we advise letting the process proceed until it is done, I suspect this will fix your problem from the description, if it does not let us know by posting in this thread along with the name of the site you are playing at, along with the game type. We might need to see sample hands, its possible that there was a site update that could be causing this problem.

- TT
Yes but none of the sessions displayed any problems and I even tried to update the latest one when the problem started. It took 5 minutes like you said but the problem remains. I will check if the update is done when I get home.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 11:43 AM
Quote:
Originally Posted by Frozen_Starlight
Yes but none of the sessions displayed any problems and I even tried to update the latest one when the problem started. It took 5 minutes like you said but the problem remains. I will check if the update is done when I get home.
Update, I am home and the updater hasen't move one inch in 10 hours and seems to have hung. So I restarted PT4 and the problem is still there.

I repeat myself:

All sessions looks fine, all have the same conversion rate. The problem started yesterday and it seems to be affecting previous hands in previous months that haven't had any problem so far. Under "my c won" all the previous months show the correct ammount of money but the specific hands inside those months are wrong.

This month both the "my c won" and the specific hands inside this month are both wrong. Conversion rate is the same on all months according to PT4.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 12:11 PM
Quote:
Originally Posted by Frozen_Starlight
Update, I am home and the updater hasen't move one inch in 10 hours and seems to have hung. So I restarted PT4 and the problem is still there.

Stopping an update is never advised unless one of our staff members asks you to perform this step. PokerTracker tells the PostgreSQL Server to start the update, if the application is not there to monitor the process of the server then database problems can occur, we advise taking the safe method of contacting us first so we can review the situation before you have to force quit. Do to the force quit we can no longer help you in this thread, we will need to review the logs from the session where the update took place to determine the cause. Please visit our website, click Support > Contact us to create a support ticket. Follow the instructions in the link below to capture the PokerTracker4.log file from the session where you force quit the application, zip the file and attach it to the ticket. The information provided in that file along with the URL's for your question so our support staff can follow the trail of communication so far will help us get you up and running again shortly.

Please follow these instructions for submitting a Support Ticket.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 03:04 PM
Quote:
Originally Posted by PokerTracker
If the theme is the source of the problem, then we can safely close your ticket since we have found the source of the crash. Our staff does not debug third party themes, that is up to the theme developer. Which theme are you using, was it downloaded from our site, a third party site, or something you designed? If the theme was a built in default, then we can work with you to replace it with the most recent version by updating your software.

- TT
Hi, i was using the default theme, Phatty Style Deck. Lmk how this will be fix. Ty.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 07:54 PM
Quote:
Originally Posted by 4-Star General
It is for the HUD btw I'm interested in the classic spot where a player limps, hero raise and a villan 3bets
In the games I play in there are not a lot of limpers, the "classic" spot would be open raise followed by a 3Bet, thats why I asked.

In the scenario you are looking for, this can found by filtering for (Number of Limpers Exactly 1) AND (Raised Preflop Any 3Bet). In order for the Hero to 3Bet, there must first be one limper and someone else who raised.

We don't have a custom stat for this yet, but we will have one uploaded to the download warehouse shortly - I will update this thread when we do.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 08:14 PM
Quote:
Originally Posted by Pouged
I'm sure there must be a way to do this but i cant figure it out.

I want to filter for the times i opened UTG and was called by BTN. I cant see anywhre to define the position of caller.
We can create a filter for the majority of this question, but there will be two components we cannot filter for

1) We can filter for the Active Player's exact position, but we cannot filter for a relative position. For example if you're playing in a six max game and all six seats are filled then UTG is Position 6, thats something we can filter for. But if your sitting in a 9 max table and there are only 7 seats filled at the table then your position must be defined as 7. You could chose an early range such as positions between 6 and 8 and add the Raise First In filter, that usually covers the needs of most users.

2) As you guessed, there is no way to filter the position of a caller, this is because the logic would get pretty insane if we needed to filter for the position of 3 callers and their exact positions. But we can filter for situations where there is just one caller by ensuring there is only 2 players on the flop, and also that you did not face a 3Bet (there was no opportunity to 4Bet). We can then add filters to show that your first action was either Bet or Check and that you did not have the opportunity to , which means we know your opponent is out of position in the blinds - almost replicating your goal.

The filter would look like this:

(Players Seeing Flop Between 2 and 2) AND (Raised First In) AND (NOT (Reraise Opportunity 4Bet (Facing 3Bet))) AND (Position of Active Player Position of Selected Between 6 and 8) AND (NOT (Raise Opportunity Type Raise Donk Bet Opportunity))

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-02-2014 , 08:15 PM
Quote:
Originally Posted by hidequick
Hi, i was using the default theme, Phatty Style Deck. Lmk how this will be fix. Ty.
Respond to your support ticket, and let us know that this is the case in the ticket. We can send you the files necessary to replace the defaults you have which have somehow become corrupted.

- TT
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