Quote:
Originally Posted by ServerBTest002
I'm pretty disappointed of HM2, hope PT4 will be available soon...
I don't know anything about marketing but I don't think it is a good idea to wait for too long.
HM2 is out now, with exact the same bugs as the beta version, it isn't nearly complete but it is out.
I doubt people will buy HM2 and PT4...
Two important things to note:
1) While some of the users of our respected applications may want there to be there is a war between the PT4 and HM2 methodologies, we don't see it that way. We don't concern ourselves with HM2 that much, they are two independent tools which appeal to two different types of users with some considerable crossover. I know this may sound strange, but it is true.
2) We are not done developing PT4, and we firmly believe it would be a bad business decision to deliver an incomplete application for a beta. The public Beta stage is for hunting bugs, if we are in bug hunting mode then we wouldn't have the resources needed to finish developing features. Once we are finished developing the core pre-beta features, then it will be time for us to release PT4... but we will not release it until we reach this stage. Our users deserve the best experience, we don't want to deliver a tool with incomplete functionality.
Quote:
Originally Posted by greg nice
i pretty much agree with the above. put out the beta even if it has bugs, let people get excited and just fix the bugs. i understand they don't want to have the same mistakes as PT3 which ppl complained was very buggy. so its give and take.
while its unknowable whether PokerEV was vaporware or not, that guy failed hugely by not just putting the damn thing out. obviously i'm of the opinion of the software concept "release early, release often"
I can assure you that PokerTracker 4 is not vaporware, it is very real... and should be released very soon assuming there are no more unexpected development snags. PokerTracker has a significant amount of hand-picked alpha users, most of whom have switched their full time play to using PT4, they are quietly working with us in the background, we have asked them to not disclose their identity so we can avoid any distractions. Our developers have just completed the last of the major development projects, we are now in the final stages of cleaning up and adding finishing touches before heading to beta. I just personally showed the application in alpha stage to one of the 2+2 management team, I think you can tell from this little tip that it means we are nearing the end game.
With that said, we do not agree with your "release early" philosophy. This development methodology alienates users, case in point the high number of players who swore off using HM2 during their beta stage; this is something we previously also experienced while PT3 was in beta. Please trust us, we have the best intentions for our users, we don't want them to have a negative experience. Of course there will be bugs to fix during the beta stage, but we intend to get all the show-stopping issues out of the way in advance and finish the missing features first before we hand PT4 over to the world.
Quote:
Originally Posted by LWallet
I kind of agree with previous posters, don't wait until HM2 fix all their bugs, people will not switch after that, and few month is the only time they need to polish the product.
I think if PT4 would come out even as a beta now, many people will give it a try and some might switch.
Its flattering that you are concerned with switching HM users to the PT platform, thank you for that! When we read posts like this, that is how we know we are headed down the right direction.
Let me share a little insight into our philosophy. Players who purchase HM2 and are willing to wait it out until they fix their bugs will probably not be purchasing PT4, its a lost cause. We aren't after that person as a potential user, they are already committed to the HM experience regardless of what PT4 has to offer - and we are ok with that. Instead we are aiming to gain users who have an open mind, and want to use the best tool for their game - regardless of who develops that tool. Think back to when PokerTracker 3 was released, we admit it was still a little rough around the edges and had many issues that needed to be fixed - which we addressed over time. Sadly, some of our initial PT3 customers switched over to HEM because they wanted a solution now, they couldn't wait for our developers to solve the issues. Since that time, a large percentage of the customers who bought both products have come back to use PokerTracker 3... literally every day we get messages from former users who returned to our platform with stories explaining why they returned. If we do our job right with PT4, I think your switching concerns will be addressed ;-)
- TT