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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

09-27-2012 , 04:08 PM
Quote:
Originally Posted by veeRtje
My HUD is not appearing on ipoker speed tables.
I have a short nickname so thats not it.
works on normals tables.
4.05.2 BETA
please follow the explicit instructions in the iPoker Configuration Guide for playing on speed poker tables. Report back if you have troubles. (Support-> PT4 -> Configuration Guides)

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-27-2012 , 08:22 PM
Quote:
Originally Posted by *TT*
please follow the explicit instructions in the iPoker Configuration Guide for playing on speed poker tables. Report back if you have troubles. (Support-> PT4 -> Configuration Guides)

- TT
Thanks for the info.
This is far from pleasant though, because it means I can not multi table the same stakes.

One more semi related question:
Is is really important to run as administrator?
I just made it possible to run PT4 as administrator without being logged in as one. (windows 7 x64 ULTIMATE) this was a pain to do.
But it means I have to totally reconfigure all my settings.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-27-2012 , 08:33 PM
Quote:
Originally Posted by veeRtje
Thanks for the info.
This is far from pleasant though, because it means I can not multi table the same stakes.
Blame iPoker, not PokerTracker. All tables are named the same way, this is very different from normal iPoker cash game or tournament tables and it makes it impossible to associate hand histories to more than one table. They are aware of the problems this decision casuses, but iPoker has not responded to our feedback yet.

Quote:
Originally Posted by veeRtje
One more semi related question:
Is is really important to run as administrator?
Yes it is, but I think you might misunderstand how to run as an administrator. Right click on the application shortcut, click Properties, select Compatibility. Make sure Run This Program as an Administrator is checked, then click OK. That should take you no more than 30 seconds to accomplish.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-27-2012 , 09:05 PM
Quote:
Originally Posted by PokerTracker
Blame iPoker, not PokerTracker. All tables are named the same way, this is very different from normal iPoker cash game or tournament tables and it makes it impossible to associate hand histories to more than one table. They are aware of the problems this decision casuses, but iPoker has not responded to our feedback yet.
I wasn't blaming anyone really, but good to know.


Quote:
Originally Posted by PokerTracker
Yes it is, but I think you might misunderstand how to run as an administrator. Right click on the application shortcut, click Properties, select Compatibility. Make sure Run This Program as an Administrator is checked, then click OK. That should take you no more than 30 seconds to accomplish.

- TT
Doesn't work unfortunately, at least PT4 tells me it's still a problem.
but it's not bothering me that much though.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-27-2012 , 10:25 PM
how can i disable note tracking?

also my hud stop working everytime i receive a warning saying that i already imported 30 observed hands from pokerstars.... how can i disable that? thanks a lot
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-27-2012 , 11:21 PM
Quote:
Originally Posted by veeRtje
Doesn't work unfortunately, at least PT4 tells me it's still a problem.
but it's not bothering me that much though.
Right click PT4's icon and select run as administrator. Does PT4 still give you the warning message?

Quote:
Originally Posted by gravessen
how can i disable note tracking?
1) Click Tools - > NoteTracker. Click Edit. Select each AutoNote one at a time, uncheck "Active", click Save. To delete the existing NoteTracker Autonotes, click Status, and then Purge all Automatic Notes.

Quote:
Originally Posted by gravessen
also my hud stop working everytime i receive a warning saying that i already imported 30 observed hands from pokerstars.... how can i disable that? thanks a lot
It can't be disabled, this is something we include on the behest of PokerStars - but you could disable the Memory Grabber that won't be an issue you need to consider anymore - I think that will work for your needs. Ckick Play Poker, double click PokerStars, uncheck Enable Memory Grabber - click OK.



- TT

Last edited by PokerTracker; 09-27-2012 at 11:27 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-28-2012 , 09:46 AM
Quote:
Originally Posted by PokerTracker
Right click PT4's icon and select run as administrator. Does PT4 still give you the warning message?

- TT
yes.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-28-2012 , 11:19 AM
Please also make sure you start iPoker in that way in the order outlined here - after PT4 is started but before you Get Hands While Playing, and then start playing last. That should fix things for you.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-29-2012 , 12:29 PM
It's possible to extend my PT4 trial period for 24-48h?

I found out yesterday that i have a discount on PT4, and want to use it, but i would like to test the new version first. I haven't used it for a while.

My username at PT site is the same as here.

Tks.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-29-2012 , 01:29 PM
Hilips:

Create a support ticket on our site and PM me your ticket number once it's created and I'll be happy to take care of that for you.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-29-2012 , 04:05 PM
So in the past i was using hm2 and a week ago i've heard good thing about pt4 and decided to give it a try.

After few days of use and after configuring a lot of popups i'm a bit surprised and disapointed that pt4 its more heavy for my system then hm2.

with pt4 my computer its much more slower then when using hm2...

with windows task manager i can see that when using hm2 a lot of time the holdem manager process dont use the CPU, and the same with postgres, so as a result i have most of the time 85% of the CPU free.

when using pt4 its is constantly using 45% of CPU, and also potgres is allways using 40% of CPU, as a result i have the CPU full all the time, and that results of my computer being very slow and breacking all the time...

whats the reasong for that? its very disapointing... seeing that hm2 is lighter for the system then pt4 :s
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-29-2012 , 05:06 PM
gravessen,

I've responded to your post on our forums; it will be easier for us to keep your issue there so that we can more easily discuss what is going on in your situation without the other back and forth that goes on in a thread like this.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
09-29-2012 , 07:49 PM
Another name change for the Merge 6m super-turbo STTs.


A couple months ago a new structure was introduced along side the existing games with the same room names (new games titled with "**NEW**"). The old games had 70/30 payout and new games 65/35. This all got sorted out and PT4 has been working good.

Now the old games have been removed and the new games are taking on the old names (window title and HH labeling).

The result is that PT4 (and I assume PT3) is now reading the HHs fine and getting the buy-in correct, but the winnings are off because it is using the old 70/30 payout (which is actually now 65/35).

The rooms affected are:
Bumblebee
Fruit Fly
Dragonfly
Hummingbird
Swift
Greyhound
Coyote
Gazelle
Sailfish
Marlin
Killer Whale

Example table:


Example beginning of HH:
Code:
<description type="Holdem Tournament" stakes="No Limit" version="2"/>
<game id="61645968-1" starttime="2012/09/29 16:39:56 -0400" numholecards="2" gametype="23" seats="6" realmoney="true" data="20120929|Fruit Fly Room - Super Turbo|61645355-1|61645968-1|true" version="2">
	<players dealer="2">
		<player seat="0" nickname="3duces" balance="$300.00" dealtin="true" />
		<player seat="1" nickname="gtchhtb" balance="$300.00" dealtin="true" />
		<player seat="2" nickname="hitmanaapoker" balance="$300.00" dealtin="true" />
		<player seat="3" nickname="MakeMineMoxie" balance="$300.00" dealtin="true" />
		<player seat="4" nickname="Tis420somewhere" balance="$300.00" dealtin="true" />
		<player seat="5" nickname="jmarino84" balance="$300.00" dealtin="true" />
	</players>
	<round id="BLINDS" sequence="1">
		<event sequence="1" type="SMALL_BLIND" timestamp="1348951172498" player="3" amount="15.00"/>
		<event sequence="2" type="BIG_BLIND" timestamp="1348951172498" player="4" amount="30.00"/>
	</round>
	<round id="PREFLOP" sequence="2">
		<event sequence="3" type="FOLD" timestamp="1348951174958" player="5"/>
		<event sequence="4" type="FOLD" timestamp="1348951180379" player="0"/>
		<event sequence="5" type="CALL" timestamp="1348951183997" player="1" amount="30.00"/>
		<event sequence="6" type="ALL_IN" timestamp="1348951186246" player="2" amount="300.00"/>
		<event sequence="7" type="FOLD" timestamp="1348951189490" player="3"/>
		<event sequence="8" type="FOLD" timestamp="1348951189745" player="4"/>
		<event sequence="9" type="FOLD" timestamp="1348951192188" player="1"/>
		<cards type="HOLE" cards="3d,4h" player="3" hand="Four High"/>
	</round>
	<round id="END_OF_FOLDED_GAME" sequence="3">
		<event sequence="10" type="MUCK" timestamp="1348951192736" player="2"/>
		<winner amount="105.00" uncalled="false" potnumber="1" player="2" pottype="n"/>
		<winner amount="270.00" uncalled="true" potnumber="2" player="2" pottype="n"/>
	</round>
	<round id="END_OF_GAME" sequence="4">
	</round>
</game>

Note that for some reason Merge has left some with the "**NEW**" lable at the moment, so please keep these as current games too.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
09-30-2012 , 11:58 AM
Thanks, Max! I'll make sure the developer in charge of tournament detection sees your post.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
09-30-2012 , 12:11 PM
I have two questions:

1)
Can you explain me if there is any chance i can change the way i mark and see hands with pt4 on the tables?

For example in hm2 i can do that with just one click, as i see the last 3 hands in a box that are near the table..

In pt4 i have to make to many clicks until i reach the hand i want to mark... an if i want to see an hand history the window is allways to small, i have allways to open the window that contains the hand...

2) why everytime i open pt4 and click import while playing it import again the hands i played in the last couple of days?
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
09-30-2012 , 02:06 PM
(1) The way to mark hands on the table is via the Flag menu. We are aware of requests to streamline this but I don't know when additional functionality will be available in this area.

(2) Are you stopping Getting Hands While Playing after you finish your sessions? If you don't do that it could result in this kind of behavior - PT4 moves the hands when you stop Getting Hands While Playing so you need to do this after your session is over.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
09-30-2012 , 02:07 PM
ks for the answer...

1) i know that i can mark via flag menu! but thats too complicated and takes a lot of time! we have to do 3 or 4 clicks until we can mark the hand!

.

what about when you try to open the hand history? the window with the hand info is to small, i always have to open the window to see the full hand history

hm2 opens a perfect window with the hand history where you can see the full hand history without having to resize the window
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
09-30-2012 , 07:45 PM
[QUOTE=gravessen;35062685]ks for the answer...

1) i know that i can mark via flag menu! but thats too complicated and takes a lot of time! we have to do 3 or 4 clicks until we can mark the hand!
[quote]

You can also flag a hand from the Hand History Viewer, or in the PokerTracker 4 application when using the Play Poker - Today's Hands report - both of these features are exclusive to PokerTracker 4. We considered placing the ability to tag on the table, but the feedback was negative because it clutters the table, our testers mostly preferred to have tagging available provided that it did not take up valuable table real-estate. PokerTracker 4's goal was to to improve the playing interface, not add clutter... we expected a small minority to disagree with our decision, but for the vast majority of players this is a huge improvement. A cleaner table = more efficient play.

PS: It is not possible to automate tagging using the keyboard, we looked into this idea but it cannot be done because the poker room itself has the focus while you are playing, not PokerTracker.

Quote:
Originally Posted by gravessen
what about when you try to open the hand history? the window with the hand info is to small, i always have to open the window to see the full hand history
The Hand History Viewer window is designed to match the accompanying table's size. If the HHV is too small, then your table is probably too small too, yes? Also, you have the option of changing the sale of the cards in the HHV so everything becomes bigger, that may help.

- TT

Last edited by PokerTracker; 09-30-2012 at 07:50 PM.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-01-2012 , 11:49 AM
It seems to take about 20 lines of AHK script (maybe add some for proper error control) and 3 bitmaps (well those are not actually necessary) to be able to Tag Hand In Progress (for any poker window currently under the mouse cursor), all using the PT4 graphical interface. I assume if done from inside PT4, 20 lines of C(??) should do it fine, plenty of error handling included. Obv add some to allow for the configuration of the hotkey (but yeah, let's not go down that road anymore). So saying "it's not possible" is kind of misleading, imo.

Doing this externally (with AHK) is way more error prone as one has to wait for the menus to pop up and hope that no other application steals the focus and closes the menus.

If the hand history can't fit into the viewer, even with the smallest possible card graphics settings, then the viewer is probably too small, yes?
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-01-2012 , 01:37 PM
Quote:
Originally Posted by pasita
It seems to take about 20 lines of AHK script (maybe add some for proper error control) and 3 bitmaps (well those are not actually necessary) to be able to Tag Hand In Progress (for any poker window currently under the mouse cursor), all using the PT4 graphical interface. I assume if done from inside PT4, 20 lines of C(??) should do it fine, plenty of error handling included. Obv add some to allow for the configuration of the hotkey (but yeah, let's not go down that road anymore). So saying "it's not possible" is kind of misleading, imo.
PokerTracker supports 18 networks for live import, most of which forbid the use of third party tools to control their software. It is impossible for us to do, but it may be possible for third party add-on applications that accept this liability on their own. We have said all along that we welcome the addition of third party tools to accomplish this goal, but it cannot be done within PokerTracker.



Quote:
Originally Posted by pasita
If the hand history can't fit into the viewer, even with the smallest possible card graphics settings, then the viewer is probably too small, yes?
The hand history viewer uses the default system font and size, these default fonts are optimized for matching legibility with size by Microsoft, this is not a decision that PokerTracker makes on it's own, it is built into your OS. Hand history text tends to be long, not much we can do to address that on our end.

- TT
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-01-2012 , 01:41 PM
REMINDER: Only PostgreSQL 8.3.9 (or greater), 8.4.x and 9.0.x is supported by PokerTracker. 9.1 and 9.2 is not supported, if you have installed 9.1.x or 9.2.x on your own by downloading from the PostgreSQL.org website then we advise reverting to 9.0.x for optimal performance.

If you are looking to improve performance we recommend improving your disk drive speed instead, that is the #1 bottleneck for speed issues that we find. Postgres revisions are designed to improve performance for multi-computer server farms, with the exception of 9.0.x you wil not gain performance from upgrading PostgreSQL for use with PokerTracker.

PS: If you have 9.2.x installed than you may also experience import errors and lockups, once again we advise reverting to 9.0.x or earlier instead.

- TT

Last edited by PokerTracker; 10-01-2012 at 01:58 PM.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-01-2012 , 04:54 PM
Quote:
Originally Posted by PokerTracker
PokerTracker supports 18 networks for live import, most of which forbid the use of third party tools to control their software. It is impossible for us to do, but it may be possible for third party add-on applications that accept this liability on their own.
No-one suggested PT4 controlling a poker client... I don't see what any of this has to do with anything discussed so far. Same goes for my system font, actually.

Sorry for further commenting the off topic, but most of the networks do not forbid 3rd party tools to control their software, if by control you mean sending mouse clicks and key presses. Since you bring it up I guess there are some, but I haven't come across those yet.

Quote:
Hand history text tends to be long, not much we can do to address that on our end.
Automatically open the window in such a size that it can display it's contents? Like many of your loyal customers asked? I don't see how this can be a stand taking issue like hero stats for you. I can't speak for all of us, maybe you have surveyed lots of 20-tablers who prefer the HHV to display just stack sizes by default.

I wonder if you realize how tilting it is to constantly read here how you "can't do" something when it's actually "won't do". Reading a "won't do" is merely disappointing, I'll take that over tilting any time. If you won't consider the ideas given, for what ever reason, that's your option as it's your software.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-01-2012 , 06:50 PM
Is there an easy way to get my database from my old computer to my new one? i play @ ps btw.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-02-2012 , 02:55 AM
The easiest method to transfer your data is using File > Backup on your old computer and then File > Restore on the new one.

--WhiteRider
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote
10-02-2012 , 11:51 AM
Thanks WR I'll give it a go.
PokerTracker 4 for Windows &amp; Mac OS X - 2+2 Support Thread Quote

      
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