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03-24-2012 , 07:13 AM

#9901

UrSoUnusual

centurion

Join Date: Mar 2010 Posts: 105

Quote:

Originally Posted by Potamito

Thanks for the tip, how do i import these new stats? Is that feature even available for the free 60 day trail?

Not available for the free 60 day trial.

03-24-2012 , 09:36 AM

#9902

Potamito

banned

Join Date: Jan 2010 Posts: 2,746

Quote:

Originally Posted by UrSoUnusual

Not available for the free 60 day trial.

03-24-2012 , 11:52 AM

#9903

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by Potamito

Thanks for the tip, how do i import these new stats? Is that feature even available for the free 60 day trail?

PS: There are several stats for this...
a) LIVE Stack in BB (holdem tourney)
by WhiteRider Mar. 14, 2011

b) Stack Size in bb's (for tourney)
by MaxWeiss Mar. 19, 2011

c) Stack Depth (In BB)
by d1ab0lic Apr. 02, 2011

Is there any differece between then? If not, why are different stats on the same matter?

From the menu choose Configure > Configure Stats, go to the Statistics tab and click Import and select the file that you saved. Click Apply to make the new stat(s) available.

The custom stat repository includes stats that our users have uploaded, this means there are times (like this) where duplicates are possible. Assuming you are using the stat for tournaments, I would recommend using the one created by WhiteRider listed above.

- TT

03-24-2012 , 01:55 PM

#9904

Potamito

banned

Join Date: Jan 2010 Posts: 2,746

Quote:

Originally Posted by UrSoUnusual

Not available for the free 60 day trial.

Quote:

Originally Posted by PokerTracker

According to UrSoUnusual that feature its not available for the free trail

03-24-2012 , 03:50 PM

#9905

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by Potamito

[/B]

According to UrSoUnusual that feature its not available for the free trail

That is correct, I did not notice that you were using the trial when I responded.

03-24-2012 , 05:26 PM

#9906

Shanagian

journeyman

Join Date: Oct 2007 Posts: 394

Is it possible to export HEM notes into Poker Tracker 3?

03-24-2012 , 06:17 PM

#9907

jp1444

adept

Join Date: Jul 2009 Posts: 850

Im having a horrible time setting my HUD up, can i get someone to set my HUD ($$$ involved), or is there a way i can import how my HEM is set up, and have it the same way on my PT3....

03-24-2012 , 07:04 PM

#9908

cashy

we have welbeck

Join Date: Jan 2007 Posts: 29,767

PT3
is it possible to hide the graph in the sessions tab?
i dont wanna see my profits

03-25-2012 , 02:55 AM

#9909

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by Shanagian

Is it possible to export HEM notes into Poker Tracker 3?

PokerTracker 3 does not import from HEM, but PokerTracker 4 can. Last I checked we do not yet import notes but it was on our agenda to include if we can find a solution. You can import your HEM database in PT4 now, then revisit when we have notes import in the future.

If you would like to use the PokerTracker 4 trial, you can sign up for it here: https://www.pokertracker.com/products/PT4/beta.php

PS: I am traveling this weekend and I dont have access to my computer so my note comment above is from memory, I may be wrong. You will know rather quickly once import is complete though.

- TT

03-25-2012 , 03:03 AM

#9910

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by jp1444

Is there a way i can import how my HEM is set up, and have it the same way on my PT3....

PokerTracker 3 does not have an import tool from HEM. We do include a database import tool from HEM in PokerTracker 4, but we do not import the HUD profiles in PokerTracker 4. We think you will find the PokerTracker 4 drag and drop HUD profile editor far superior over any other option available, with a little time invested you can easily reproduce any concept that you are currently using, its not hard at all.

- TT

03-25-2012 , 03:07 AM

#9911

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by cashy

PT3
is it possible to hide the graph in the sessions tab?
i dont wanna see my profits

I'm afraid there is no way to hide the graph.

- TT

03-25-2012 , 04:05 AM

#9912

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Notes should be transferred when you "convert" a HM database into PT4.

--WhiteRider

03-25-2012 , 07:20 AM

#9913

MagicMurderBean

banned

Join Date: Jun 2011 Posts: 743

Is there anyway of optimizing the hud speed. sometimes I'll play fold and the hud won't popup for like 2-3 seconds... like setting processes priority?

03-25-2012 , 07:56 AM

#9914

jp1444

adept

Join Date: Jul 2009 Posts: 850

Theres a few things i need to include on my pop up HUD which i can't find,
- 3bet preflop and cbet the flop %
- 5bet %
- fold to cbet raise

03-25-2012 , 09:09 AM

#9915

jp1444

adept

Join Date: Jul 2009 Posts: 850

I also want to change the Font, Spacing and Size of my HUD, how can i go about changing it for all my HUD at once, instead of having to do each one individually??

03-25-2012 , 09:50 AM

#9916

jp1444

adept

Join Date: Jul 2009 Posts: 850

More questions:

does the stat 'Raise PF 3bet' actually mean '4bet'??

03-25-2012 , 10:53 AM

#9917

jp1444

adept

Join Date: Jul 2009 Posts: 850

finally, how can i abbreviate a players name on HUD?? some players names are 25 characters long, and taking half my screen up

03-25-2012 , 11:37 AM

#9918

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by jp1444

Theres a few things i need to include on my pop up HUD which i can't find,
- 3bet preflop and cbet the flop %
- 5bet %
- fold to cbet raise

jjp1444 -

Am I correct to assume you are a recent convert from a competitor's application? You may prefer starting with our new PokerTracker 4 Public Beta instead of PokerTracker 3, many of the questions you asked above are automatically addressed in the Public Beta, but require come custimization in PokerTracker 3.

https://www.pokertracker.com/products/PT4/beta.php

- TT

03-25-2012 , 11:39 AM

#9919

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by MagicMurderBean

Is there anyway of optimizing the hud speed. sometimes I'll play fold and the hud won't popup for like 2-3 seconds... like setting processes priority?

I'm afraid we need more information before we can provide any guidance. What poker site are you playing at, and what game type are you playing? Can you confirm that there are no hand histories waiting to be imported prior to starting to play?

- TT

03-25-2012 , 12:40 PM

#9920

jp1444

adept

Join Date: Jul 2009 Posts: 850

thanks, PT4 is great.

one problem, im playing a tourney and HUD is working, but im playing a zoom table at the same time and HUD isn't working for it. It's showing the zoom hands as imported though....

03-25-2012 , 02:42 PM

#9921

Pickaface

journeyman

Join Date: Sep 2008 Posts: 375

My HUD doesn't show up when I'm playing zoom anymore. It's importing the hands though. I've tried to update to the newest BETA but still no success.

03-25-2012 , 03:55 PM

#9922

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Did you enable the Zoom HUD option? In PT3 this in Auto Import > PokerStars Configuration; in PT4 right click PokerStars and choose Configure.

Search for Zoom in this thread or the forum on the PokerTracker website for other things to check.

--WhiteRider

03-25-2012 , 06:22 PM

#9923

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by Pickaface

My HUD doesn't show up when I'm playing zoom anymore. It's importing the hands though. I've tried to update to the newest BETA but still no success.

In addition to WhiteRider's advice above, please follow this order and report back to us:

1) Start PokerTracker
2) Start PokerStars and LOGIN
3) Start PT auto-import
4) Join a Zoom table

We are getting some reports that say that if people do not follow these steps then Zoom HUD may not work, therefore give this a try to help us debug your issues. We will be adding these instructions to the PokerStars support Guide under the Zoom section on the PokerTracker website shortly.

-TT

03-25-2012 , 08:03 PM

#9924

URWRSTNTMARE

journeyman

Join Date: May 2011 Posts: 275

I'm having the same problems with the zoom HUD. Was working fine, tried reinstalling and get:

"Error open file for writing:

C:\ProgramFiles(x86)PokerTracker
3\Data\Plugins\StarsCommunicator.pt3"

Then when starting the auto-importer i get an unable to start zoom hud error telling me to run pt as administrator and some firewall stuff but pt has full access.

03-25-2012 , 09:15 PM

#9925

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,394

Quote:

Originally Posted by URWRSTNTMARE

Please follow the instructions in the post above, let us know if that helps. If not, please submit a support ticket as per the instructions in the link below. Please zip up and include your PokerTracker 4 logs after restarting PT4 and duplicating the issue described in your post. We will look into your issue once we have the logs.. Thank you for notifying us, we have gotten very few support requests for Zoom, it appears to be working well for most people, you may be an isolated insident, the logs will help us determine what to do.

https://www.pokertracker.com/guides/...g-a-bug-report

- TT

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