Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Poker Software Poker-related software official support, e.g., poker trackers, solvers, equity calculators.

Closed Thread
 
Thread Tools Display Modes
Old 02-02-2012, 11:09 AM   #9626
LolDonkamentz
veteran
 
LolDonkamentz's Avatar
 
Join Date: Jul 2010
Location: London / Meribel
Posts: 2,563
re: PokerTracker 3

I'm assuming there will be a fix and no problem, but is it possible to delete hands and reimport them so our databases are ok?
LolDonkamentz is offline  
Old 02-02-2012, 11:10 AM   #9627
happyeaster
adept
 
happyeaster's Avatar
 
Join Date: Aug 2010
Location: UK
Posts: 720
re: PokerTracker 3

same same
happyeaster is offline  
Old 02-02-2012, 11:12 AM   #9628
LolDonkamentz
veteran
 
LolDonkamentz's Avatar
 
Join Date: Jul 2010
Location: London / Meribel
Posts: 2,563
re: PokerTracker 3

lol, ev graphs look funny now...
LolDonkamentz is offline  
Old 02-02-2012, 11:38 AM   #9629
Aquisgranum
stranger
 
Join Date: Oct 2008
Posts: 12
re: PokerTracker 3

same problem here...
Aquisgranum is offline  
Old 02-02-2012, 12:12 PM   #9630
Cydonia
grinder
 
Cydonia's Avatar
 
Join Date: Jul 2010
Location: Controlling your panel
Posts: 451
re: PokerTracker 3

I thought it's only me, but seems like the problem is widespread. It's worth mentioning, that this bug applies only to hands that went to showdown. My non-sd seems fine.
Cydonia is offline  
Old 02-02-2012, 12:14 PM   #9631
happyeaster
adept
 
happyeaster's Avatar
 
Join Date: Aug 2010
Location: UK
Posts: 720
re: PokerTracker 3

teehee
happyeaster is offline  
Old 02-02-2012, 12:28 PM   #9632
Cydonia
grinder
 
Cydonia's Avatar
 
Join Date: Jul 2010
Location: Controlling your panel
Posts: 451
re: PokerTracker 3

It seems to be PokerStars bug: https://forumserver.twoplustwo.com/sh...ostcount=13749
Cydonia is offline  
Old 02-02-2012, 12:36 PM   #9633
Dizzy Fuzz
adept
 
Dizzy Fuzz's Avatar
 
Join Date: Jan 2008
Posts: 1,069
PT3 marking all hands as losers...

Just playing a session at the moment and everytime I win a hand PT3 marks it as a losing hand.

I have already done all the housekeeping stuff within PT3 to no avail, will try downloading latest version I think I have 3.18 beta or something, but will try to download the latest version when I finish my session.

Has this happened to anyone before? if so how did they resolve it...
Dizzy Fuzz is offline  
Old 02-02-2012, 12:42 PM   #9634
Kingandtheduck
veteran
 
Join Date: Jun 2011
Posts: 2,050
Re: PT3 marking all hands as losers...

Yep im getting this as well playing PLO 6 max
Kingandtheduck is offline  
Old 02-02-2012, 12:48 PM   #9635
Kingandtheduck
veteran
 
Join Date: Jun 2011
Posts: 2,050
re: PokerTracker 3

Im getting the same problem, has Pokertracker said anything with regard to the PS issue?
Kingandtheduck is offline  
Old 02-02-2012, 12:49 PM   #9636
Kingandtheduck
veteran
 
Join Date: Jun 2011
Posts: 2,050
Re: PT3 marking all hands as losers...

https://forumserver.twoplustwo.com/16...4/index97.html

looks like others are as well, seems to be a Pokerstars problem, scroll down to bottom of the page
Kingandtheduck is offline  
Old 02-02-2012, 01:30 PM   #9637
PokerTracker
Carpal \'Tunnel
 
Join Date: Jun 2011
Posts: 6,229
re: PokerTracker 3

Quote:
Originally Posted by Kingandtheduck View Post
Im getting the same problem, has Pokertracker said anything with regard to the PS issue?

This was just posted on our support forums minutes ago:

Quote:
PokerStars made an internal change to their hand histories in the past few hours and by doing this introduced a bug where the hand history is listing the winning player and amount as losing the hand therefore PokerTracker is going to import these "winning" hands as losses (how they are defined in the buggy hand history).

PokerStars is aware of this problem and are working to get a fix out as soon as possible. In the mean time, please make sure that you are using the latest beta version, linked below so that you are ready for when PokerStars fixes the bug they introduced in their hand histories.


Best regards,

Derek

Additionally we should note that PokerStars has acknowledged that they are investigating the issue in this thread: https://forumserver.twoplustwo.com/sh...20&postcount=5
PokerTracker is offline  
Old 02-02-2012, 01:39 PM   #9638
ssjtin
centurion
 
Join Date: Jan 2011
Posts: 128
Re: PT3 marking all hands as losers...

Checking in, this also just started happening to me. Couldn't find any answers on that link above.

Whats the GO?????
ssjtin is offline  
Old 02-02-2012, 01:56 PM   #9639
Baobhan-Sith
Pooh-Bah
 
Baobhan-Sith's Avatar
 
Join Date: Oct 2009
Posts: 4,284
Re: PT3 marking all hands as losers...

https://forumserver.twoplustwo.com/sh...ostcount=13749
Baobhan-Sith is offline  
Old 02-02-2012, 03:55 PM   #9640
Kingandtheduck
veteran
 
Join Date: Jun 2011
Posts: 2,050
re: PokerTracker 3

Strange how Hold'em M seems fine, and other software as well, why PT?
Kingandtheduck is offline  
Old 02-02-2012, 03:59 PM   #9641
exploitz1260
newbie
 
Join Date: Jan 2011
Posts: 16
re: PokerTracker 3

Anyone else's HUD not working on merge after update?
exploitz1260 is offline  
Old 02-02-2012, 04:24 PM   #9642
Indian_Skimmer
newbie
 
Join Date: May 2008
Posts: 45
Re: PT3 marking all hands as losers...

Anybody know if this issue is sorted yet.........and HHs ok again
Indian_Skimmer is offline  
Old 02-02-2012, 05:31 PM   #9643
yuri2085
grinder
 
Join Date: Dec 2010
Posts: 442
Re: PT3 marking all hands as losers...

Damn, started grinding cash recently and been trying to fix my showdown winnings. They sure as hell sucked this session!
yuri2085 is offline  
Old 02-02-2012, 05:44 PM   #9644
oracle3001
adept
 
oracle3001's Avatar
 
Join Date: Nov 2006
Posts: 790
Re: PT3 marking all hands as losers...

Suffering the same problem here.
oracle3001 is offline  
Old 02-02-2012, 05:47 PM   #9645
3pidemic
grinder
 
3pidemic's Avatar
 
Join Date: Oct 2011
Posts: 647
re: PokerTracker 3

Sorry im tilted guys I could do with some advice.

This whole thing has me super tilted.
Waste of a day.

I tried tried to fix it (im a software noob) and lost my days HH.
I dont want to mess up my data if I am not able to fix it afterwards.

so, when will this be fixed, any idea? and how do I go about fixing my HH?
I have a copy of my HH in an e-mail from PS. NO idea what to do with it.

I only paid for PT at new year so its all greek to me when it comes to fixing crap.

any help would be appreciated because ive beeb wanting to play all day.
3pidemic is offline  
Old 02-02-2012, 05:55 PM   #9646
oracle3001
adept
 
oracle3001's Avatar
 
Join Date: Nov 2006
Posts: 790
re: PokerTracker 3

Quote:
It seems to be PokerStars bug
If you request your hh's directly from them, they appear to be correct. Somebody at stars HQ for the high jump!
oracle3001 is offline  
Old 02-02-2012, 07:11 PM   #9647
hypergeometry
adept
 
Join Date: May 2011
Posts: 736
re: PokerTracker 3

How do I delete the session of today ?
hypergeometry is offline  
Old 02-02-2012, 07:26 PM   #9648
sovietcanuckistan
newbie
 
Join Date: Jun 2011
Posts: 15
re: PokerTracker 3

Ran into a problem today which I can't quite figure out and Google has provided no help.

All my $$ HHs are being reported as losing regardless of the outcome of the pot. I'll watch myself take down the pot, but then the amount I should have won flashes up red. It shows up accordingly in the session history and as well on the graph.

Any ideas? I was reviewing after and it kinda defeats the point if everything shows up as a loser!

Hopefully this is somewhat clear, not sure how much more info I can give. I'm using v3.11.7 beta.
sovietcanuckistan is offline  
Old 02-02-2012, 07:36 PM   #9649
PokerTracker
Carpal \'Tunnel
 
Join Date: Jun 2011
Posts: 6,229
re: PokerTracker 3

Attention PokerStars Players: We just released a new beta which will fix the bug in the PokerStars hand histories which mark the winner of the hand as the loser incorrectly. Although this is a PokerStars Bug, we thought it would be in the best interest if the PokerTracker community to create a patch on our end to help solve your problems. Please visit the PokerTracker home page to download the new Beta 3.11.9.

Due to the rules of this forum we cannot post a link to our home page - however that should not be too hard to figure out.


For those of you who played on PokerStars today, you must purge the sessions and reimport the hands to assure the correct data has been imported. Good luck!

- TT
PokerTracker is offline  
Old 02-02-2012, 07:48 PM   #9650
YARR123
old hand
 
Join Date: Aug 2009
Posts: 1,336
re: PokerTracker 3

How does that work exactly (whats purge?)? Not very good with software :S
YARR123 is offline  

Closed Thread
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 09:25 PM.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright © 2008-2020, Two Plus Two Interactive