Originally Posted by Queen6Suited
Hi, i'm running pt3 on a mac and recently it hasn't been running on some tables.
It works fine on others, but doesnt record hands from some and the HUD doesn't come up.
This message also appears 'Unable to begin feeder import process. Reason: Unsupported database type: PokerTracker 3 Database ()'
any help please?
Please open a support ticket on the PokerTracker website where we will be able to help you more directly.
Originally Posted by KidPro81
I am not using the latest version, and I have no idea how to update to it.
Also, it always shows that I lost the buyin, and I always need to manually configure it, any way for me so that it can auto recognize it?
Also, I was fooling around with the Stars directory ( I changed the location of it) , so now it wouldn't auto import....
To update PT3 go to the download page on the PokerTracker website. Scroll down to v3.11.6 Beta and download/save the file.
Close PT3 and all your poker sites.
Run the installer.
The latest version should detect results and prizes for most tournaments, but if you configure PokerStars to save tournament summaries as well as hand histories, and PT3 to import both then your results should be complete.
Please read the PokerStars Configuration Guide in the Guides and How-To's section of the PokerTracker website.
For more information on tournaments, including how to set up tournament summary files in PokerStars, see the FAQ:Tournaments in the FAQs and Tutorials section of the forum on the PokerTracker website.