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Old 11-12-2011, 06:13 AM   #9301
PokerTracker
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re: PokerTracker 3

Quote:
Originally Posted by jlevu View Post
I've been using PT3 for awhile and it's been working fine, but today my comp froze and I had to hold the power button to turn it off. Now PT is no longer able to access all the hands in my database. When I auto import, I get this error:

Fatal Exception during Auto-Import process: Unable to execute query: INSERT INTO player VALUES (0, 0, '[Split Pot]', '[Split Pot]', 0, 0, 0, FALSE);; Reason: Fatal Error (ERROR: invalid page header in block 277 of relation "player" )

And when I hit the tournaments tab to look over hands, no players or hands show up, only this message:

Unable to execute query:
SELECT player.id_player,
player.id_site
player.player_name,
player.val_icon FROM player
WHERE player.id_player > 0
AND player.id_player_alias = 0
AND player.id_player in(
SELECT DISTINCT
tourney_holdem_hand_player_sta
That sounds like a damaged file in your database. You could try doing a ReIndex in Database > Housekeeping, but if that doesn't help..
You can set PostgreSQL to ignore these errors by clicking Start --> Programs --> PostgreSQL --> Configuration Files --> Edit postgresql.conf. In the configuration file that appears, go to the bottom of the file and add the text “zero_damaged_pages = on” on a new line and then save and close the file. Click Start --> Programs --> PostgreSQL --> Reload Configuration and PostgreSQL will ignore the damaged data.


Quote:
Originally Posted by Sorrybadbeat View Post
After installing the latest update I get a password error.I tried a bunch of the recommended passwords but none of them worked.The weird thing is that after I click proceed anyway, everything works, all of my hands are there and it also imports correctly but I keep having to go through multiple screens to use my pokertracter.
Do you mean the latest update of PT3? That doesn't affect PostgreSQL at all, so wouldn't cause issues with your passwords.
You can set PostgreSQL to not need a password, which should remove the extra screens - this will not allow anyone else to connect from outside your machine. Search for the "How To: Remove PostgreSQL Password" in the PokerTracker forums.


Quote:
Originally Posted by MakeBelieve View Post
It seems to work but sometimes the stat still stays white, is this the corect method? maybe '= 18' isnt correct?
'= 18' will only work when the value is exactly 18. Using ' >= 18' will colour it when the value is 18 or more, so try that.


--WhiteRider
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Old 11-12-2011, 12:04 PM   #9302
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re: PokerTracker 3

Is it possible to have the stats in the hud filtered by number of big blinds (or M-value) a player has? E.g. if a player has less than 10BB only show the stats from when they previously had <10BB.
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Old 11-12-2011, 04:22 PM   #9303
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re: PokerTracker 3

Not easily - it can be done with custom stats, but each stat needs a custom stat for each range of BB or M that you are interested in, so it's a pretty involved process.
If you want to try, please start a new thread in the forum on the PokerTracker website and we'll show you how to build them.

--WhiteRider
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Old 11-13-2011, 11:26 PM   #9304
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PT3 + Hero Poker

I'm having so many issues with this site compared to Pokerstars. I realize how much I miss Pokerstars having to deal with this.

1. HUD placement is borked anytime I open a new table. And it's never consistent. Sometimes just one hud is on top of another, or they're all rotated several places, my personal hud is always where it should be.....ironically. I have preferred seating enabled and all the correct seats selected with 0 beign the furthest most left and going clockwise.

2. Several tournies refuse to be tracked, so Im having to stop between each SNG and manually input the buyin, finish, amount won. The ones that do track seem to take a minute before PT3 picks them up and it's refreshed on the graph. So I generally have to wait a minute before I find out whether I have to go in manually or not.

3. Several tournies/SNG don't enable the HUD but I can see PT tracking the hands, this makes no sense.

This is really getting to be annoying, anyone else had these issues with this site? It's tilting me more then the terrible donks there.
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Old 11-13-2011, 11:44 PM   #9305
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Re: PT3 + Hero Poker

Quote:
Originally Posted by Wraith View Post
I'm having so many issues with this site compared to Pokerstars. I realize how much I miss Pokerstars having to deal with this.

1. HUD placement is borked anytime I open a new table. And it's never consistent. Sometimes just one hud is on top of another, or they're all rotated several places, my personal hud is always where it should be.....ironically. I have preferred seating enabled and all the correct seats selected with 0 beign the furthest most left and going clockwise.

2. Several tournies refuse to be tracked, so Im having to stop between each SNG and manually input the buyin, finish, amount won. The ones that do track seem to take a minute before PT3 picks them up and it's refreshed on the graph. So I generally have to wait a minute before I find out whether I have to go in manually or not.

3. Several tournies/SNG don't enable the HUD but I can see PT tracking the hands, this makes no sense.

This is really getting to be annoying, anyone else had these issues with this site? It's tilting me more then the terrible donks there.
subscribed to this thread, and commented in hero thread.
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Old 11-13-2011, 11:53 PM   #9306
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Re: PT3 + Hero Poker

DO you have to adjust your HUD in almost EVERY game?
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Old 11-13-2011, 11:57 PM   #9307
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Re: PT3 + Hero Poker

The HUD is static for cash, but I always have to move player stats in the tourney despite clicking save. If I played more tourneys, I would surely have o address it.
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Old 11-14-2011, 12:02 AM   #9308
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Re: PT3 + Hero Poker

Yeah it seems fine for cash, but for tournies is sooooo messed up. Makes no sense at all.

Maybe Ill play more cash.
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Old 11-14-2011, 12:23 AM   #9309
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Re: PT3 + Hero Poker

Quote:
Originally Posted by Wraith View Post
Yeah it seems fine for cash, but for tournies is sooooo messed up. Makes no sense at all.

Maybe Ill play more cash.
Yeah, I just 3-tabled a few orbits to test. Cash seems fine. I don't think you should have to do that. I'm pretty sure there is a solution. We'll chase it down.
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Old 11-14-2011, 12:26 AM   #9310
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Re: PT3 + Hero Poker

It's just annoying, I know Im missing alot of tourney results.
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Old 11-15-2011, 06:27 PM   #9311
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re: PokerTracker 3

What happened to Enet support?

I downloaded PT3, and on the 'select sites' configuration, there was no Enet option.
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Old 11-15-2011, 09:08 PM   #9312
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re: PokerTracker 3

Quote:
Originally Posted by Houserocker View Post
What happened to Enet support?

I downloaded PT3, and on the 'select sites' configuration, there was no Enet option.
Please make sure you are using the latest beta of PokerTracker - it is currently 3.6.11. If you are using the latest beta, then click the "Show Hidden Sites" check box beneath the Begin Auto Import button to find the Enet network.

PS: I assume you are running on Windows, but if your running on Mac OS X then there is no Enet client, therefore no Enet support on the Mac.

- TT
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Old 11-15-2011, 11:20 PM   #9313
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re: PokerTracker 3

Quote:
Originally Posted by PokerTracker View Post
Please make sure you are using the latest beta of PokerTracker - it is currently 3.6.11. If you are using the latest beta, then click the "Show Hidden Sites" check box beneath the Begin Auto Import button to find the Enet network.

PS: I assume you are running on Windows, but if your running on Mac OS X then there is no Enet client, therefore no Enet support on the Mac.

- TT
Thanks for your response. I downloaded 3.10.

I just started the 60 day trial...is there a way to update my version to the 3.11.6 BETA version?

Thanks for your help.
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Old 11-16-2011, 02:58 AM   #9314
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Re: PT3 + Hero Poker

Bump. Seems as though some of my SNG have stopped tracking, a slight pain in the ass to have to stop tracking after every SNG to enter results. Also means I'm forced to play fewer at the same time as well as having to draw my attention away during games to manually enter results.

Not good.
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Old 11-16-2011, 03:34 AM   #9315
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Re: PT3 + Hero Poker

Updated to the Nov. 8 update, let's see if that fixes things.
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Old 11-16-2011, 04:03 AM   #9316
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re: PokerTracker 3

You can download 3.11.6 Beta from the same page as 3.10 - scroll down to find it.
Close PT3 down and run the 3.11.6 installer. Do NOT uninstall anything before you install the new version.

--WhiteRider
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Old 11-16-2011, 02:52 PM   #9317
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re: PokerTracker 3

I got a response from PT. The guy indicated that it is usually due to the incorrect client language. I don't think that is the issue for me since it was ok for a while. I am going to keep working on sorting this when I make the time. I will keep updating as I go.
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Old 11-16-2011, 02:53 PM   #9318
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re: PokerTracker 3

Quote:
Originally Posted by PokerTracker View Post
You can download 3.11.6 Beta from the same page as 3.10 - scroll down to find it.
Close PT3 down and run the 3.11.6 installer. Do NOT uninstall anything before you install the new version.

--WhiteRider
ok - I will try this
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Old 11-16-2011, 07:05 PM   #9319
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re: PokerTracker 3

After updating PT still doesnt show a HUD on some Hero MTT's.
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Old 11-16-2011, 07:12 PM   #9320
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re: PokerTracker 3

Quote:
Originally Posted by Wraith View Post
After updating PT still doesnt show a HUD on some Hero MTT's.
Did you ever close pokertracker from the task manager or has PT3 has ever closed improperly?

If that's the case, from my experience, you need to first try rebuilding the cache and if that doesn't work, start a new database altogether importing hands from scratch. (it goes without saying that should you ever go down that route, you should backup a known good copy that you can restore should you face a similar problem)

An alternate scenario might involve your computer, that is if you re using XP x32 or something or if you re using less than 4 gigs of memory...

gl
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Old 11-17-2011, 12:53 AM   #9321
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re: PokerTracker 3

Not quite sure why its consistent at not showing only on specific type of freeroll MTT, fine on cash games, and messed up on sng/other mtt. Im not the only one that has reported having that problem.

fwiw, I never had issues with PT on PS.

Edit - PT was closed while pdating, ofc.
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Old 11-17-2011, 01:52 AM   #9322
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re: PokerTracker 3

Quote:
Originally Posted by Wraith View Post
Not quite sure why its consistent at not showing only on specific type of freeroll MTT, fine on cash games, and messed up on sng/other mtt. Im not the only one that has reported having that problem.

fwiw, I never had issues with PT on PS.

Edit - PT was closed while pdating, ofc.
OK - downloaded the latest PT3, and played Hero's Triumverate. Still no HUD. This was not an issue until about a week ago. I have had problems with the HUD stats not staying where placed and saved, but not this. Cash is still fine although I'm not sure the calcs are correct when I total up the money afterwards. Besides the point, though. Let's get the HUD back first.
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Old 11-17-2011, 02:51 AM   #9323
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re: PokerTracker 3

Yeah I played in the $99 freeroll today and no HUD. Havent tested out SNG's yet to see if the update fixes the player stats being in awkward spots or if PT is picking up results, Ill try to do that tomorrow and verify.
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Old 11-17-2011, 04:08 AM   #9324
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re: PokerTracker 3

Quote:
Originally Posted by Wraith View Post
Not quite sure why its consistent at not showing only on specific type of freeroll MTT, fine on cash games, and messed up on sng/other mtt. Im not the only one that has reported having that problem.

fwiw, I never had issues with PT on PS.

Edit - PT was closed while pdating, ofc.
Quote:
Originally Posted by MR_UNOWEN View Post
OK - downloaded the latest PT3, and played Hero's Triumverate. Still no HUD. This was not an issue until about a week ago. I have had problems with the HUD stats not staying where placed and saved, but not this. Cash is still fine although I'm not sure the calcs are correct when I total up the money afterwards. Besides the point, though. Let's get the HUD back first.
Quote:
Originally Posted by Wraith View Post
Yeah I played in the $99 freeroll today and no HUD. Havent tested out SNG's yet to see if the update fixes the player stats being in awkward spots or if PT is picking up results, Ill try to do that tomorrow and verify.
Please start a new thread in the forum on the PokerTracker website, or open a support ticket there, and describe your problem including the site and table types which are giving you problems - it will be much easier to follow up an issue in a separate thread than here.
Thanks.

--WhiteRider
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Old 11-17-2011, 12:53 PM   #9325
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re: PokerTracker 3

Hi,
Some times when I open PT3 and review a hand history, it just freezes and I have to close PT3 and restart.
Do you know what the cause of this might be/how to fix it?
Thanks
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