Originally Posted by Girafffs
Im having a problem where on occasion, the results of my SnGs are not recorded correctly in PT3..
I played a 50$, 6 max, DoN on Merge. I won, however in PT3 it records it as a net loss of 54$, and is saying that the place I finished in was 0. This has also happened to 4 other, 10$ DoNs, they are being recorded as losses, even if I finished in the top 3 for the money. And are automatically recorded as me placing "0"
I have over 100 DoNs logged in PT3 already and haven't had this problem.
One possible cause of this that we see semi-regularly with Merge hands is an error in the hand history where a player is recorded as posting a zero blind - this seems to happen more regularly when that puts the player all-in. If that happens then the hand won't be imported (because it is invalid) and if that is the last hand of the tournament (as often happens) then PT3 doesn't have all the information it needs to determine the results.
Please attach the hand history file to a support ticket on the PokerTracker website and we'll check it out for you.
Originally Posted by damanrico
Is there a way to filter out a player?
I want to be able to see my profit/EV graph, but against 1 player in specific I always flip, so I want to filter out those stats/results since they aren't relevant.
Thanks in advance.
That isn't possible as a general filter in PT3.
If you're playing heads-up we could probably design a custom report to give you the sort of info that you want, but for multi-way games determining exactly who you won and lost money from is somewhat tricky to define. If you want to look into this further please start a new thread in the forum on the PokerTracker website where we'll be able to go into more detail.
Originally Posted by serenity21
I'm on RPM. I have set the preferred seating correctly both on RPM and PT. The boxes align with the correct players in all my 6 max tourneys but on the 9 seat tables, the PT boxes always align with where RPM sits me originally, i.e. as if I did not have preferred seating on within the RPM client. I have literally mix and matched every which way and can't figure out how to fix this. Any advice?
Please make sure that you have the Adjust Qualifying Tables Limits option enabled in the Auto Import > Preferences so that PT3 knows the table size (Merge do not specify table sizes in their hand histories), and that you have specified your preferred seat for both 6 and 9 seat tables (it's a separate configuration in PT3).
Other than that please read the tutorial on preferred seating in the FAQs and Tutorials section of the forum on the PokerTracker website, and in particular the Troubleshooting section.