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Old 03-06-2011, 05:14 PM   #8601
TheLastClown
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Re: PokerTracker v3.08 Official Release (60 day trial)

Quote:
Originally Posted by TheLastClown View Post
I am having the same problem. My PT3 was working fine not 10 hours ago, and now I'm told that I have an unregistered version.

Pokertracker.com seems to be down as well, so I cannot access my registration code. This computer was the 2nd on on which I registered the software, so I don't know if it'll try to say I've used my 2 registrations already.

Bummer as the SM starts shortly. Please help!
The site is accessible now, however my user/pass combo is unfound. I tried locating lost username & password, but it tells me my email is not on file.
This is absurd. I was using my PT3 just 11 hours ago!
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Old 03-06-2011, 05:14 PM   #8602
fr1234
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Re: PokerTracker v3.08 Official Release (60 day trial)

It seems all their systems are down. No downloads on the download page and database connection error when you try to hit their forums. Same when you try and contact support
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Old 03-06-2011, 05:14 PM   #8603
DesperateHouswives
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Re: PokerTracker v3.08 Official Release (60 day trial)

wow same problem as well..registered months ago
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Old 03-06-2011, 05:15 PM   #8604
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Re: PokerTracker v3.08 Official Release (60 day trial)

looks like the PT internal database is down...
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Old 03-06-2011, 05:15 PM   #8605
Mike Thain
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Re: PokerTracker v3.08 Official Release (60 day trial)

Maybe they want the big Sunday Million to be "fair".
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Old 03-06-2011, 05:16 PM   #8606
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Re: PokerTracker v3.08 Official Release (60 day trial)

We're aware of the problem and are working to get the servers back online as soon as possible.
We apolgise for the problems, and we'll update you as soon as we can.
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Old 03-06-2011, 05:16 PM   #8607
fr1234
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Re: PokerTracker v3.08 Official Release (60 day trial)

Seems all sorted now
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Old 03-06-2011, 05:16 PM   #8608
DesperateHouswives
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Re: PokerTracker v3.08 Official Release (60 day trial)

what a fail during minftops and sundays milli
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Old 03-06-2011, 05:16 PM   #8609
Mike Thain
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Re: PokerTracker v3.08 Official Release (60 day trial)

Basically, the only people who can use it for the moment are people within their 60 day trial period?
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Old 03-06-2011, 05:17 PM   #8610
Mike Thain
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Re: PokerTracker v3.08 Official Release (60 day trial)

Thanks WhiteRider to the rescue!
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Old 03-06-2011, 05:18 PM   #8611
WhiteRider
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Re: PokerTracker v3.08 Official Release (60 day trial)

And as I typed that...

Things seem to be back online again now.
Again, sorry for the inconvenience.
If anyone notices anything specific not working now, please post back.
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Old 03-06-2011, 05:18 PM   #8612
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Re: PokerTracker v3.08 Official Release (60 day trial)

mine 'bees work'in.... thanks and good job PT3 guys...
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Old 03-06-2011, 05:19 PM   #8613
Mike Thain
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Re: PokerTracker v3.08 Official Release (60 day trial)

Was afraid I would have to rely on my brain. That was scary!
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Old 03-06-2011, 05:19 PM   #8614
fr1234
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Re: PokerTracker v3.08 Official Release (60 day trial)

Quote:
Originally Posted by WhiteRider View Post
And as I typed that...

Things seem to be back online again now.
Again, sorry for the inconvenience.
If anyone notices anything specific not working now, please post back.
I had about 2 mill in my full tilt account. Since the server crash I have much, much less.

(worth a try)
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Old 03-06-2011, 05:22 PM   #8615
efrumttr
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Re: PokerTracker v3.08 Official Release (60 day trial)

Software working again for me, thanks for the quick fix guys. Cheers!
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Old 03-06-2011, 05:27 PM   #8616
Panther7
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Re: PokerTracker v3.08 Official Release (60 day trial)

Um..... so I updated right during the "crash". Now I'm stuck with a trial version, and it still isn't letting me log into your site. How exactly do I fix this? (I have Sunday Million in 4 minutes, a fast fix would be much appreciated).
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Old 03-06-2011, 05:28 PM   #8617
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Re: PokerTracker v3.08 Official Release (60 day trial)

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Originally Posted by Panther7 View Post
Um..... so I updated right during the "crash". Now I'm stuck with a trial version, and it still isn't letting me log into your site. How exactly do I fix this? (I have Sunday Million in 4 minutes, a fast fix would be much appreciated).
And right as I said that, it just decided to work for me. Forget about my post
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Old 03-06-2011, 05:28 PM   #8618
TheLastClown
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Re: PokerTracker v3.08 Official Release (60 day trial)

Ok, thanks WhiteRider & PT3 crew. Everythings all good...time to get my nose on the Sunday grindstone
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Old 03-06-2011, 05:30 PM   #8619
FishTheShark
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Re: PokerTracker v3.08 Official Release (60 day trial)

HUD working for everyone?
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Old 03-06-2011, 05:41 PM   #8620
sartoe
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Re: PokerTracker v3.08 Official Release (60 day trial)

I must be missing an option / checkbox or something... every stat on my HUD is from the hands played at the current table, even if I know for a fact (in my database) that I've played against these people before. What am I missing?
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Old 03-06-2011, 05:52 PM   #8621
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Re: PokerTracker v3.08 Official Release (60 day trial)

If you had multiple databases and started PT3 in trial mode you will need to reconnect to your databases via Database > Database Management > New > Browse to Existing Database.
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Old 03-06-2011, 05:55 PM   #8622
sartoe
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Re: PokerTracker v3.08 Official Release (60 day trial)

Quote:
Originally Posted by WhiteRider View Post
If you had multiple databases and started PT3 in trial mode you will need to reconnect to your databases via Database > Database Management > New > Browse to Existing Database.
I've always been in trial mode and have only ever had one database.
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Old 03-06-2011, 05:58 PM   #8623
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Re: PokerTracker v3.08 Official Release (60 day trial)

In that case please enable logging and restart then attach the PokerTracker.log and PokerTrackerHUD.log files to a Support ticket along with the hand history file and a screenshot to illustrate.

Tutorial: Submitting a Bug Report
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Old 03-06-2011, 05:59 PM   #8624
sartoe
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Re: PokerTracker v3.08 Official Release (60 day trial)

So you're sure I'm not missing some checkbox that says "take data from all possible hand histories" rather than "take data from current table/session?"

EDIT: Restarting the tracker now makes this only an issue for my stats on the HUD, which may be intentional... but nonetheless, where would I change this were I so inclined?

Last edited by sartoe; 03-06-2011 at 06:28 PM.
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Old 03-06-2011, 06:22 PM   #8625
lien
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Re: PokerTracker v3.08 Official Release (60 day trial)

Kraada and/or WhiteRider,

i need a custom stat like "4b Preflop percentage when Hero open raised". seems like it is not built in by default. can you please help me?

i found in PT3 repository ('Get More' section from your site) a stat built by stevi3p named 4Bet after being first to raise. please take a look and tell me if it is implemented correctly and is it what i'm looking for.

another question: is Fold to 4Bet after 3betting implemented by the same stevi3p equivalent with the built in '3Bet Preflop And Fold To 4Bet' ?

thanks in advance!
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