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03-03-2011 , 05:06 PM
Quote:
Originally Posted by Kraada


This is the first time I've heard of this particular issue - could you please attach a hand history causing this problem to a support ticket so that we can investigate and get this fixed? We'd really appreciate it.

I never noticed this before because I stack and usually have a lot of tables running. Noticed it when I pulled one table to the side.

This is the image I captured... had to take a picture of my screen. There was no flop on this hand, he won the pot pre-flop and showed... the HUD replay showed the flop along with his winning hand. The flop that is showed is from a few hands ago..

This shot is from playing on RPM... but the same thing happens on Stars, I wasnt able to get a screen shot on stars...



sending a ticket now...
03-03-2011 , 06:49 PM
Thanks, the ticket and the screenshot will help, especially if you can include the original hand history for that session.
03-03-2011 , 06:50 PM
Yeah, sent the ticket with the original hand history

If anything else is needed just let me know
03-04-2011 , 04:55 AM
Thanks - we'll get back to you via your ticket and if we need any more information we'll ask there.
03-04-2011 , 06:50 AM
hey!

1) can i change player icons during play in my hu ore is it awable only in PT? can i add to them some notes ore "notes" are "notes"

2) what about this stat : "opening from [utg,mp,co..] " will be it awable in future? can i create it on my one?
03-04-2011 , 08:52 AM
Quote:
Originally Posted by Kraada
You can filter for a wide variety of situations in PT3, including many permutations of 3-betting and raising without going to showdown, but I'm a bit confused about what you are trying to do. What exactly are you looking to see?
I want to study if my 3bet game is good so i'm talking about unexploitable shoves and reshove against a wide raising range.
For that I need to filter by stack and by 3bet without showdown... So I can see what hands I'm 3betting and winning obv
03-04-2011 , 10:07 AM
Quote:
Originally Posted by MrO2inn
hey!

1) can i change player icons during play in my hu ore is it awable only in PT? can i add to them some notes ore "notes" are "notes"

2) what about this stat : "opening from [utg,mp,co..] " will be it awable in future? can i create it on my one?
(1) You can currently only change a player's icon from the main PT3 application. You can add notes to a player via the HUD by adding the Note Editor icon to your HUD and clicking on it during play - it provides a space to add a note when you do that.

(2) Those stats can be created now, and I believe RFI from the various positions are all in the repository for immediate (and free) download.

Quote:
Originally Posted by ServerBTest002
I want to study if my 3bet game is good so i'm talking about unexploitable shoves and reshove against a wide raising range.
For that I need to filter by stack and by 3bet without showdown... So I can see what hands I'm 3betting and winning obv
When you filter for any action in PT3 it only filters for that action and does not add extra actions as well. So filtering for a preflop 3-bet just filters for situations where you made a preflop 3-bet - whether or not the hand went to showdown is immaterial. For more on the PT3 filters system please see the Tutorial: Filters. I'm sure you'll be able to do what you want with PT3.
03-04-2011 , 02:59 PM
Quote:
Originally Posted by SuitedJunk
I never noticed this before because I stack and usually have a lot of tables running. Noticed it when I pulled one table to the side.

This is the image I captured... had to take a picture of my screen. There was no flop on this hand, he won the pot pre-flop and showed... the HUD replay showed the flop along with his winning hand. The flop that is showed is from a few hands ago..

This shot is from playing on RPM... but the same thing happens on Stars, I wasnt able to get a screen shot on stars...



sending a ticket now...
SuitedJunk: What you experienced is a a side effect of the MERGE network's rabbit hunting feature. When the player rabbit hunts the board is shown, which PokerTracker shows to you as part of the mucked cards display. I just talked with our developers about your observation, we are thinking about removing the tracking of rabbit hunted cards based on your input. Thanks for the heads up!

for more info on MERGE's rabbit hunting: http://www.mergegaming.com/software-features.html
03-04-2011 , 03:44 PM
Quote:
Originally Posted by Kraada
When you filter for any action in PT3 it only filters for that action and does not add extra actions as well. So filtering for a preflop 3-bet just filters for situations where you made a preflop 3-bet - whether or not the hand went to showdown is immaterial. For more on the PT3 filters system please see the Tutorial: Filters. I'm sure you'll be able to do what you want with PT3.
ty
03-04-2011 , 06:02 PM
I get that there are inherent problems with calculating multi-way AIEV, but my AIEV line should not mirror my cash line (down) for this hand, IMO.

PokerStars - $0.25 PL Hi (6 max) - Omaha - 6 players
Hand converted by PokerTracker 3

MP: $39.27
CO: $29.34
BTN: $15.37
Hero (SB): $25.00
BB: $28.04
UTG: $5.19

Hero posts SB $0.10, BB posts BB $0.25

Pre Flop: ($0.35) Hero has J J Q 9

UTG raises to $0.85, MP calls $0.85, CO calls $0.85, BTN calls $0.85, Hero calls $0.75, BB raises to $2.00, UTG raises to $3.15, MP calls $2.30, CO calls $2.30, fold, Hero calls $2.30, BB raises to $6.00, UTG calls $2.04 and is all-in, MP calls $2.85, CO calls $2.85, Hero calls $2.85

Flop: ($30.04, 5 players) A 8 J
Hero bets $19.00 and is all-in, BB calls $19.00, fold, fold

Turn: ($68.04, 3 players) 3

River: ($68.04, 3 players) Q

Hero shows J J Q 9 (Three of a Kind, Jacks) (PreFlop 40%, Flop 55%, Turn 67%)
BB shows K A T 6 (Straight, Ace High) (PreFlop 34%, Flop 10%, Turn 3%)
UTG shows T 9 Q K (Straight, Ace High) (PreFlop 26%, Flop 35%, Turn 31%)
BB wins $53.31
UTG wins $12.73

I've heard that HEM calculates it differently. Can you give me a quick overview of how both PT3 and HEM treat multi-way AIEV?
03-04-2011 , 06:24 PM
I suspect it is because there are players who fold later after calling the first all-in, so we don't know all of the cards involved at the time of the all-in.
If you attach the original hand history to a Support ticket we'll check it out for you.

I don't know exactly how HEM calculate EV, but PT3's method is explained here.
03-04-2011 , 11:15 PM
Coming to the end of the trial period with pokertracker 3.Thanks very much have enjoyed using it, however naturally I want to evaluate hem also, and have a query regarding exporting my hand history from pokertracker.

Will the 'processed' folder (shown below) still be available on my computer once the demo runs out, or do I need to get my hand history before it does?

Thanks

Quote:
PT3 saves your hands in their original form as text files. once you import them, it moves them to the processed folder (unless you have this option unchecked). all you have to do is import them like you would your regular hand history. just import from wherever the files are stored, e.g. 'c:\program files\poker tracker 3\processed'. are you talking about observed hands?
03-04-2011 , 11:30 PM
Quote:
Originally Posted by Kraada


Custom stats can only be imported into PT3. To import a custom stat click Configure --> Configure Statistics, go to the Statistics tab and click Import. Choose the .pt3stat file you want to import and click Import. PT3 will take care of the rest.
ty ty
03-05-2011 , 03:39 AM
I am having trouble getting my HUD stats to pop up next to the correct player on RPM Poker (Merge). Every time I open a new table I have to move them around, and it's inconsistent where they pop up. Sometimes they are 1 position to the left/right while other times switched across the table. Saving the layout does nothing.

I am using preferred seating and sit in the bottom right position (6max). I believe that is seat 4, but it doesn't matter because I've tried them all and nothing changes. What am I doing wrong?

The issue exists with versions 3.09.4 and 3.09.5
03-05-2011 , 06:23 AM
Quote:
Originally Posted by Micro Rec Player
Coming to the end of the trial period with pokertracker 3.Thanks very much have enjoyed using it, however naturally I want to evaluate hem also, and have a query regarding exporting my hand history from pokertracker.

Will the 'processed' folder (shown below) still be available on my computer once the demo runs out, or do I need to get my hand history before it does?
When the trial runs out nothing will be automatically deleted or removed. If you later decide to register you will be able to run PT3 again and enter your code and your existing database will still be there (as long as you haven't removed the database yourself).
The contents of the Processed folder are not actually used by PT3 (everything is stored in a PostgreSQL database), but those files won't be deleted either, and you should keep them safe somewhere in case you ever need to recreate your database.


Quote:
Originally Posted by Ibuprofen
I am having trouble getting my HUD stats to pop up next to the correct player on RPM Poker (Merge). Every time I open a new table I have to move them around, and it's inconsistent where they pop up. Sometimes they are 1 position to the left/right while other times switched across the table. Saving the layout does nothing.

I am using preferred seating and sit in the bottom right position (6max). I believe that is seat 4, but it doesn't matter because I've tried them all and nothing changes. What am I doing wrong?

The issue exists with versions 3.09.4 and 3.09.5
Please check the Tutorial: Preferred Seating - the Troubleshooting section should get you sorted out, but if not please report your problem so that we can investigate further.
03-05-2011 , 10:55 AM
Thanks very much WhiteRider - great support appreciate it here and your own forum.
03-05-2011 , 06:23 PM
What method does PT3 use for calculating rake at Absolute? Do you have a separate column showing BBJ rake?

Basically I need to know if PT3's rake stats will line up with those of my rakeback affiliate.
03-05-2011 , 09:07 PM
I don t get the HUD at my short HU tables. is this normal or is something wrong with my HUD?

thx
03-06-2011 , 11:09 AM
Quote:
Originally Posted by dostofan
What method does PT3 use for calculating rake at Absolute? Do you have a separate column showing BBJ rake?

Basically I need to know if PT3's rake stats will line up with those of my rakeback affiliate.
PT3's Rake statistic does not change by site. Rake is the amount of money that you personally paid in rake from hands that you won. If you tell me know your site calculates for rakeback, I can tell you what's the best way to see your rakeback in PT3 - but we do not have any stats by default that vary their definition site-by-site.

Quote:
Originally Posted by whitecIown
I don t get the HUD at my short HU tables. is this normal or is something wrong with my HUD?

thx
If you upgrade to our most recent beta (3.09.5, available here), the HUD should work properly on those tables.
03-06-2011 , 05:02 PM
I just opened poker tracker on my the Mac. I registered over a year ago and have had no issues, however it is now telling me that my registration key is invalid and it cannot import any hands as I am using an unregistered version.

Any suggestions?
03-06-2011 , 05:09 PM
Quote:
Originally Posted by fr1234
I just opened poker tracker on my the Mac. I registered over a year ago and have had no issues, however it is now telling me that my registration key is invalid and it cannot import any hands as I am using an unregistered version.

Any suggestions?
I am having the same problem. My PT3 was working fine not 10 hours ago, and now I'm told that I have an unregistered version.

Pokertracker.com seems to be down as well, so I cannot access my registration code. This computer was the 2nd on on which I registered the software, so I don't know if it'll try to say I've used my 2 registrations already.

Bummer as the SM starts shortly. Please help!
03-06-2011 , 05:09 PM
Quote:
Originally Posted by fr1234
I just opened poker tracker on my the Mac. I registered over a year ago and have had no issues, however it is now telling me that my registration key is invalid and it cannot import any hands as I am using an unregistered version.

Any suggestions?
Same, it's also telling me that no account is found under my username or email address when I try to sign in on the website.
03-06-2011 , 05:10 PM
I am having an identical problem.

Re-entering my registration code does not work.
03-06-2011 , 05:11 PM
Same here ... please help ... MiniFtops is beginning soon. :S
03-06-2011 , 05:12 PM
Me Too. Same problem! Sunday Million starts in 4 minutes WTF.

      
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