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Old 05-30-2010, 03:33 PM   #7226
SuitedJunk
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Re: PokerTracker v3.06 Official Release (60 day trial)

tried installing on my mac last night... its a newer imac... the install ran and said sucessful install, but the program file it created was 0kb and would not launch...

what to do?
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Old 05-31-2010, 01:36 AM   #7227
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Re: PokerTracker 3: How to manually import from UB?

I have just got started on UB. I have had PT3 for FTP with no problem. With UB I first had problems auto importing totally, but then figured out that I needed to download latest beta version. Meanhwile my first couple sessions on UB are imported but there is not any hand history. Just the session history (just shows how long I was at the table). I would like to know easiest way to go about manually importing hands to make up for first two sessions? Thanks
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Old 05-31-2010, 06:32 AM   #7228
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Re: PokerTracker 3: How to manually import from UB?

Quote:
Originally Posted by SuitedJunk View Post
tried installing on my mac last night... its a newer imac... the install ran and said sucessful install, but the program file it created was 0kb and would not launch...

what to do?
Try dragging the PokerTracker 3 application to the Trash and then follow the Mac: Basic Install Guide to re-install.
If you still have problems please create a Support ticket and one of our support technicians will help you sort things out.


Quote:
Originally Posted by 805bbr View Post
I have just got started on UB. I have had PT3 for FTP with no problem. With UB I first had problems auto importing totally, but then figured out that I needed to download latest beta version. Meanhwile my first couple sessions on UB are imported but there is not any hand history. Just the session history (just shows how long I was at the table). I would like to know easiest way to go about manually importing hands to make up for first two sessions? Thanks
You should be able to re-import the hand history files from the PokerTracker 3\Processed folder - since the hands wouldn't have been imported originally any missed information should now be imported. (Any hjands which have already been imported will be rejected as duplicates so if you're not sure exactly which files to import just import everything from the relevant days.)
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Old 05-31-2010, 09:48 AM   #7229
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Re: PokerTracker v3.06 Official Release (60 day trial)

if I want to use a 1 month old backup of c:\, delete all data there and rewrite it with 1 month old data and my actual database data is on e:\ will my database will still be as it is now?

should i do a database backup just in case? if yes is it possible to not use c:\ as temp space? i dont have enough space left at c:\.
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Old 05-31-2010, 11:05 AM   #7230
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Re: PokerTracker v3.06 Official Release (60 day trial)

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Originally Posted by call1call2 View Post
if I want to use a 1 month old backup of c:\, delete all data there and rewrite it with 1 month old data and my actual database data is on e:\ will my database will still be as it is now?

should i do a database backup just in case? if yes is it possible to not use c:\ as temp space? i dont have enough space left at c:\.
If you have PostgreSQL installed on E: then everything should be fine, I think. If PostgreSQL is installed on C: with just the database itself on E: then I expect it will still be fine, but I wouldn't like to say for sure. Kraada is off today but he'll be able to give you a more conclusive answer tomorrow I'm sure.

I would always make a backup before doing anything like this, though.
PostgreSQL will use the TEMP environment variable in Windows to decide where to write the temp files so you could change that temporarily if you really can't free up enough space on c: - see this post for details. I'd suggest changing it back afterwards as it affects many other things too.
For reference, something like CCleaner can help you clear up disk space too.
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Old 05-31-2010, 12:08 PM   #7231
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Re: PokerTracker v3.06 Official Release (60 day trial)

postgres is installed on c: but database itself is on e:
i tried to change the temp variable but it doenst seem to work. pokertracker still displays "c: available: ... MB (TEMP Vol.)" and saves data somwhere on c:. should i expect this to change or doesnt pokertracker display a change there?

There are user variables in the top and system variables in the bottom in both categories i can find TMP and TEMP but i only have to change TEMP in the bottom right? i created the folder temp on e: and gave the variable temp in the bottom the value e:\temp, correct? why doesnt it work .
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Old 05-31-2010, 02:34 PM   #7232
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Re: PokerTracker v3.06 Official Release (60 day trial)

never mind. i solved it. had to change every directory of the 4 entrys.
please tell krada to give answer on the postgre c, db e question anyways.
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Old 05-31-2010, 02:51 PM   #7233
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Re: PokerTracker v3.06 Official Release (60 day trial)

Kraada will check this thread when he comes on tomorrow.
Were you able to make your database backup now?
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Old 05-31-2010, 03:14 PM   #7234
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Re: PokerTracker v3.06 Official Release (60 day trial)

its still processing. but yes it seems so.
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Old 05-31-2010, 03:56 PM   #7235
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Re: PokerTracker v3.06 Official Release (60 day trial)

OK, great - I'm sure you'll hear from Kraada tomorrow.
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Old 05-31-2010, 04:26 PM   #7236
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Re: PokerTracker v3.06 Official Release (60 day trial)

I am using the Mac software on UB.com.

I'm having problem playing some tournaments. The hud keeps going on to the Tourney Lobby instead of the Poker Table. It's not on every tourney either.

So what shall I do?
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Old 06-01-2010, 02:46 AM   #7237
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Re: PokerTracker v3.06 Official Release (60 day trial)

Please report your problem so that we can investigate further - there do seem to be some cases where the HUD attaches to the wrong window and we're trying to find out why.
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Old 06-01-2010, 06:50 AM   #7238
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Re: PokerTracker v3.06 Official Release (60 day trial)

How do you import hand history from an email. I think I need to configure it or something. It asks me for a server and password?
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Old 06-01-2010, 10:45 AM   #7239
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Re: PokerTracker v3.06 Official Release (60 day trial)

About the PostgreSQL multi-drive question: It depends on how you've set up your system. If you're using a tablespace to move the entire database, things will likely work out okay if you had the database in a stable, stopped state at the time you took your 1 month old backup as pg_xlog and pg_clog are still going to be on your primary drive. If those are registering transactions in progress that need to be re-done, I'm not sure what would happen and don't expect it would be good. If you actually have the whole $PGDATA directory on your storage drive, then you likely won't have any problems at all no matter what was going on when you took the backup of the C: drive. Either way a database backup is a must - once you have a backup you can definitely restore no matter what happens.

Quote:
Originally Posted by NYCJOSH View Post
How do you import hand history from an email. I think I need to configure it or something. It asks me for a server and password?
That's the user and password for your e-mail server. Please take a look at this tutorial.
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Old 06-01-2010, 08:58 PM   #7240
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Thumbs up Re: PokerTracker v3.06 Official Release (60 day trial)

Quote:
Originally Posted by Hfmn View Post
I am using the Mac software on UB.com.

I'm having problem playing some tournaments. The hud keeps going on to the Tourney Lobby instead of the Poker Table. It's not on every tourney either.

So what shall I do?
If someone else is having this problem I found a solution until the developers fixed the issue.

When you have the hud going. Close your tourney table and open it up again. Make sure it opens as the last window(I think. I got this idea when I opened up my BitTorrent application and it suddenly hooked up there. So I think it hooks up with the last table being opened.)
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Old 06-02-2010, 09:29 AM   #7241
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Re: PokerTracker v3.06 Official Release (60 day trial)

Not sure, but is using stars money to purchase a license possible??
im not trying to scam or anything , my bank is just currently being a dick, cause i've been getting a bunch of money in and out for poker.

Started playing online, trials ran out, so hence need some help now.
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Old 06-02-2010, 11:01 AM   #7242
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Re: PokerTracker v3.06 Official Release (60 day trial)

Quote:
Originally Posted by Hfmn View Post
If someone else is having this problem I found a solution until the developers fixed the issue.

When you have the hud going. Close your tourney table and open it up again. Make sure it opens as the last window(I think. I got this idea when I opened up my BitTorrent application and it suddenly hooked up there. So I think it hooks up with the last table being opened.)
That shouldn't be happening - if you can cause this to happen consistently please report the problem so that we can get it fixed.

Quote:
Originally Posted by nanohectic View Post
Not sure, but is using stars money to purchase a license possible??
im not trying to scam or anything , my bank is just currently being a dick, cause i've been getting a bunch of money in and out for poker.

Started playing online, trials ran out, so hence need some help now.
Unfortunately Stars will not let us accept payment in this fashion.
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Old 06-02-2010, 03:54 PM   #7243
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Re: PokerTracker v3.06 Official Release (60 day trial)

Is there a way to filter through my database for hands played before or after a certain time of the day?
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Old 06-02-2010, 04:21 PM   #7244
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Re: PokerTracker v3.06 Official Release (60 day trial)

been configuring my hud on my mac is there a stat to show how many big blinds i have in my stack at all times? if so where is it
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Old 06-03-2010, 10:16 AM   #7245
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Re: PokerTracker v3.06 Official Release (60 day trial)

Quote:
Originally Posted by joslbrb13 View Post
Is there a way to filter through my database for hands played before or after a certain time of the day?
It depends on what you're trying to do with the data. If you just want to see your winrate at different times of day, use the Sessions tab's Session - Details report.

Quote:
Originally Posted by mogreen22 View Post
been configuring my hud on my mac is there a stat to show how many big blinds i have in my stack at all times? if so where is it
There unfortunately is no easy way to do this at this point in time.
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Old 06-09-2010, 01:02 PM   #7246
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Re: PokerTracker v3.06 Official Release (60 day trial)

Whiterider,

been using pt3 on trial version, for 58 days now. In turn, I wish to buy it, problem is my credit card expired and I have yet to get my new one ( they sent it to and old home address), as such I won't have my new card for 4-7 business days, at which time my trial period will be over.

My question is what happens once my trial is over? will I still be able to use my purchased registration code for the pt3 on my computer, as I obviously i don't want to lose these hands...etc.


thanks
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Old 06-09-2010, 01:18 PM   #7247
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Re: PokerTracker v3.06 Official Release (60 day trial)

Sorry if this has been covered. But I did a search and could not find it. I am using a trial version of poker tracker three. Yesterday was my first day using it. I played in a rush 135 tournament on FT. The HUD never popped up on my screen. The hands were being downloaded to poker tracker but no hud. I finished 10th so I made it far enough where I would assume there would be enough hands for it to pop up. Does it need more hands? Thanks and any help would be great, Mike
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Old 06-09-2010, 04:54 PM   #7248
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Re: PokerTracker v3.06 Official Release (60 day trial)

Quote:
Originally Posted by murdock12 View Post
Whiterider,

been using pt3 on trial version, for 58 days now. In turn, I wish to buy it, problem is my credit card expired and I have yet to get my new one ( they sent it to and old home address), as such I won't have my new card for 4-7 business days, at which time my trial period will be over.

My question is what happens once my trial is over? will I still be able to use my purchased registration code for the pt3 on my computer, as I obviously i don't want to lose these hands...etc.
You won't lose anything when your trial ends.
Once you register PT3 you'll be able to pick up with exactly the same configuration, database and hands.


Quote:
Originally Posted by jorge5240 View Post
Sorry if this has been covered. But I did a search and could not find it. I am using a trial version of poker tracker three. Yesterday was my first day using it. I played in a rush 135 tournament on FT. The HUD never popped up on my screen. The hands were being downloaded to poker tracker but no hud. I finished 10th so I made it far enough where I would assume there would be enough hands for it to pop up. Does it need more hands? Thanks and any help would be great, Mike
You need to be using v3.07.1 for the HUD to work at Rush tournaments.
Download page
PT3 Build History / Release Notes

If you are, please report your problem so that we can investigate further.
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Old 06-09-2010, 10:50 PM   #7249
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Re: PokerTracker v3.06 Official Release (60 day trial)

ty sir
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Old 06-10-2010, 04:00 AM   #7250
jfletcher
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Re: PokerTracker v3.06 Official Release (60 day trial)

Is there a way to filter the hands using my cards and the opponent's?

I'd like to be able to filter every hand by where I am when I get all-in preflop (Coin flip, dominated, etc.)
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