Try doing just the ReIndex option in housekeeping first.
If that doesn't help please enable logging, restart PT3 and reproduce the problem and send us your PokerTracker3.log.
Tutorial: Submitting a Bug Report

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I'm starting a prop bet with a buddy over who will have the largest profit over exactly 20K hands of 50NL. Results will be determined by PT3 stats.

My problem is that i can't find any way of filtering out the exact hands that should count towards the bet. Ideally there would be a way of showing the stats for hand nr x, x+1, x+2,.....x+19999. Is this possible?

As far as I know you can only filter between dates. This is not optimal as hands played before the starting time on the starting day will be included, as well as hands played after hand nr 20k on the finishing date.

I know that it's possible not to play before the bet start on the starting date, and to stop when i reach approx 20k hand and not play more on the finishing day. But I want a smarter answer on how to get these stats

Any good solutions on how to overcome this problem?

You could do this in a custom report if you make a note of your first and last hand numbers (and assuming the hand numbers are in numeric order, you could do it by date and time otherwise so keep a note of that too).
In the Holdem Cash Hands section create a custom report and add stats Hand # and Amount Won (at least).
Click the report Filters link and add a filter like this:
#Hand ## >= 20391420000 AND #Hand ## <= 20391500000
(obviously replace the numbers with your first and last hand numbers.)

Thx

All right sorry if this is a repeat:
Can I get HE micro for $45 and then upgrade to Full HE and Omaha $145 package in the one go or do I need to do a few things?

Thanks

Do you already have the HE micro version?
In that case you can add the 'HE upgrade to full version' and the 'omaha full add-on version' to the cart at the same time.
If you don't own anything yet the cheapest way to buy both full versions is by choosing "Holdem & Omaha: Full Version" for $144.98.

Sorry so where is the upgrade from Micro HE and Omaha to Full for both ie full package?

Ah, if you have both micro versions already you'll need to add the upgrades to your cart separately.

Holdem Purchase Page
Omaha Purchase Page

If you click on a version it will open up and explain what you're buying.

PT3- Q's regarding manual imput of tourny info

Firstly, in the amount won box, if someone has lost do you have to put a minus figure in or do you just leave it at zero?
Also, this ones a bit more complicated. Is there anything other than sharkscope where I can put in the tournament key in and find the results. I've got a huge number to imput as I have just imported a load of files. And lastly, when a big MTT has been found is it possible to put the names into alphabetical order!?

Cheers in advance and any help, or even advice on what input is actually necessary, is much appreciated.

1. Leave it at zero - the buy-in and fee is the negative bit.

What site do you play at?
A few sites will send you summaries by email, but not many.

Do you want to sort alphabetically in the Tournaments > Enter Results window? (or where)
You can click the name column header to sort by that column.

Reindexing fixed it. Thanks.

I play on FTP and Stars, but almost every one of my tournaments is from stars. There's about 200 to fill in.
Also, say I'm on the internet and I find a results list then that's when I'd need the facility to alphebetise.(word?) If It's a 2k field and I need to locate finishing positions of 80 or so people then it's not even worth scanning up and down the list to find their names.
PT3 is great software but this is the only drawback. I'm currently trialling tournament updater and I will be purchasing in a few days. For now though I just need a way of imputting this missing data and then I'm up and running!

Thanks for the help WhiteRider.

You can request your tournament summaries from PokerStars by email - see the FAQ: Tournaments.
Full Tilt write tournament summaries to your computer and PT3 will import those automatically.

How do I set PT3 to see my stats on Stars and on FTP?

You can link your screennames together as aliases.
Tutorial: Aliases

3.07 BETA Release

Added:

• New Site: Merge
• Hand Converter / Hud Hand Display
• Multi-currency support
• New Stats: Amount Won (Global), Amount Won (Native)
• New Stats: Equity %, Equity $ (Holdem Hand)
• New Stats: ICM Equity %, ICM Equity $ (Holdem/Omaha Tournament Hand)

Fixed:

• Import: PokerStars: (Mac) Euro hand histories appearing to be lost
• Import: PokerStars: Old tournaments being rejected as play money
• Import: PokerStars: Pot size error with all-in on BB + ante
• Import: PokerStars: Some emailed tournament summaries not importing
• Import: iPoker: Locales (Russian) that don't have currency symbols that are expected
• Import: Full Tilt: Run-it-twice hands not properly saving second summary in hand history
• Import: OnGame: Issues with new rake taken lines
• Import: Party: Hero's tournament place win amount was being zeroed out
• Import: Old UB: Incorrect results with all-in hands
• Import: Old UB: Issues with disconnect all-ins
• Import: Cake: Guaranteed tournaments treated as freerolls
• Import: Cereus: HORSE games (Holdem and Omaha hands)
• Import: OnGame: New date format
• Import: MicroGaming: Some hands not importing
• Hud: WPEX: Table detection problems
• Hud: Betfair: Crashes
• Hud: FullTilt: Rush fixes (PC only)
• Hud: Party: Cash game table finding
• TableTracker: PokerStars and Full Tilt table opening
• TableTracker: Removed sites from list that shouldn't have been there (WPEX, Merge, Betfair)
• GUI: Reports: Tooltip issues
• GUI: Configure Currency window. Resized and fixed crash on Mac
• GUI: Boss: Skins with spaces in their options directory
• GUI: Bodog HH folder in Setup Wizard
• GUI: Betfair: Save HH's to disk false warning
• Graphs: All-in EV fixes (more accurate when dealing with multiple all-ins)
• Graphs: Days Played fix (requires rebuild of cache)
• Filters: Misc - Stack Size - Absolute filter fix
• Stats: SQL comments are now checked for and not permitted
• lookup_positions table had too many entries

Please note that this version will need to update your database. It may take a long time depending on the size of your databases and the speed of your computer. Plan your update accordingly.

New versioning method. From now on, betas will be odd minor numbers (3.07), whereas stables will be even minor numbers (3.06).

We're introducing a few big and highly requested changes with this release. We've added support for the Merge Network of sites. We've added what is the beginning of our multi-currency support. We've also added a hand history viewer.

To use the new Multi-Currency feature, first go to the Configure menu and choose Configure Currency. This is where you will set your global currency. This is the currency that PT3 will convert all other currencies to. In order to see the conversions, you will need to add the new stats to your reports. The new stats are: 'Amount Won (Global)' and 'Amount Won (Native)'. A picture is worth a thousand words, so take a look at this screenshot:



The existing 'Amount Won' stat hasn't changed. It will behave as it always has, so if you only play in dollars, you can safely ignore this new feature. The 'Amount Won (Global)' stat shows the amounts all converted to the global currency. The 'Amount Won (Native)' stat shows the amount won in the native currency, but the summary is converted to the global currency.

Currently, the conversion rate used is the previous day's rate (this is automatically downloaded for you by PT3). We plan on offering you different methods of applying conversion rates in the near future. We currently support almost 30 currencies, so odds are good your local currency is supported.

The other highly requested feature is the hand history viewer. Take a look:



To access this window, click on the PT icon -> Show Last Hand. There are a variety of configuration options available so you can customize this window to your liking. There are buttons that will let you easily copy the hand to your clipboard, formatted in whichever way you prefer. If you play an interesting hand and want to post it on a forum, simply click on the forum button and paste it into your post. The functionality of this window is also available in the hand information window that appears when you double-click a hand in PT3.

Here's a sample output:

PokerStars - $10 NL (9 max) - Holdem - 9 players
Hand converted by PokerTracker 3

LP: $1,524.50
CO: $1,068.00
BTN: $2,257.50
Hero (SB): $1,136.00
BB: $1,037.00
UTG: $1,122.00
UTG+1: $225.00
MP: $1,478.75
MP+1: $1,012.00

Hero posts SB $5.00, BB posts BB $10.00

Pre Flop: (pot: $15.00) Hero has A A

fold, fold, fold, MP+1 raises to $30.00, fold, fold, fold, Hero calls $25.00, fold

Flop: ($70.00, 2 players) 7 Q 7
Hero checks, MP+1 bets $50.00, Hero raises to $150.00, MP+1 calls $100.00

Turn: ($370.00, 2 players) 7
Hero bets $225.00, MP+1 calls $225.00

River: ($820.00, 2 players) 9
Hero bets $610.00, MP+1 calls $607.00 and is all-in


We're working hard to bring you a lot more exciting features. Thanks for using PokerTracker!

Can you explain these?

New Stats: Equity %, Equity $ (Holdem Hand)

These are tournament ICM stats for all-in hands, currently only in the Holdem Tournament Hand section. This will be expanded in future releases.

I have a problem getting PT3 to work. I bought it yesterday and I followed the steps advised in the guide. Now I finally managed to import some hands on the software, theres roughtly 25,000 hands and info about 2,000 players, but the problem is I cant get to see any of the stats. It says: 'invalid PostgreSQL connection object' in the player statistics, player notes and player details boxes. can someone help me out?
I had already used the 60 day trial version and it seemed to work out fine but now that I purchased the real version it doesnt work. Help would be much appreciated, thanks!

Yarr,

Please try restarting PT3 to see if that helps as that can often fix errors of this variety. If it does not, please report this problem and we'll investigate further for you.

I jsut got back from a 4 week holiday. Everything was working before I left.

When I got back, Pokerstars and Pokertracker wanted to update.

Now my HUD is not working. Is this a known bug? Nothing else has changed.

I did the conversion, and then the DB Maintainence.

Did you update to v3.06.2?
Download page
PT3 Build History / Release Notes

After you update you'll need to run full dbhk with all 6 options ticked to correct the cache.

If you still have trouble after that please report your problem.

I bought PT3-NLHE in early April. Ironically, I lost interest in NLHE shortly thereafter, and, since then, have played mostly Rush Omaha. Today, I realized I could take advantage of the Omaha free trial and signed up for it. However, PT3 seems to have no memory of Omaha hands played between my signing up for the software and all hands before the trial, even though they have all been imported. Help would be much appreciated.

I didnt run the bottom two (index etc) because it didn't say to. Running it now, thanks.

If I have the mac version of pt3, are these stats are compatible, right?
http://www.pokertracker.com/repository/statistics.php