PokerTracker 3 - Page 284 - Poker Software -- Two Plus Two Poker Forums

You can check your registration code via My Account > Registration Codes. Make sure you enter the registration code, not the confirmation code.

If you still can't get your code to work please report your problem with details of your purchase and we'll get you sorted out.

04-22-2010 , 12:10 PM

#7078

Got Nutz?

veteran

Join Date: Dec 2006 Posts: 2,792

ty. I did.
Support Ticket #88084

04-22-2010 , 01:14 PM

#7079

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Thanks - someone will get back to you via your ticket.

04-22-2010 , 03:22 PM

#7080

wmermus

adept

Join Date: Jun 2009 Posts: 1,082

Is PT3 supporting Rush on FTP (i am using Mac version)?

also, on mac I can't move the HUD. Wrote to support, they could not help. WHat should I do? Could it be because I am using trial version?

04-22-2010 , 04:19 PM

#7081

seattlelou

Carpal \'Tunnel

Join Date: Dec 2009 Posts: 31,584

Updating cache for the first time and it has been running over 2 hours. Approx. 150K HHs. Is this normal?

04-22-2010 , 04:25 PM

#7082

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Quote:

Originally Posted by wmermus

Is PT3 supporting Rush on FTP (i am using Mac version)?

also, on mac I can't move the HUD. Wrote to support, they could not help. WHat should I do? Could it be because I am using trial version?

PT3 cannot show the HUD for Rush tables on Mac due to the MacOS security - it prevents it doing what it needs to do.
Your hands should be imported, though.

Quote:

Originally Posted by seattlelou

Updating cache for the first time and it has been running over 2 hours. Approx. 150K HHs. Is this normal?

Did you "Update Cache" or "Rebuild Cache"?
For full updates, or when the cache doesn't exist, "Rebuild" is faster. Once the cache has been updated you can use "Update" to just add any manually imported hands or new stats to the cache rather than recreating it from scratch.
Update cache might take that long - I wouldn't expect Rebuild Cache to take that long for that size of database.

04-22-2010 , 05:43 PM

#7083

seattlelou

Carpal \'Tunnel

Join Date: Dec 2009 Posts: 31,584

Thanks for your quick response. The "update cache" was completed in about 3 hours.

04-22-2010 , 07:00 PM

#7084

djh860

adept

Join Date: Jun 2007 Posts: 726

Hi I want to review hands when I am all in pre flop. Is that possible?

04-23-2010 , 02:58 AM

#7085

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Yes - use the Filters window > Actions > Preflop > Raise All-In.

04-23-2010 , 08:58 AM

#7086

Clayforce

centurion

Join Date: Nov 2009 Posts: 118

I'm looking into finally buying PT3, but I'm noticing there are different packages. My range is the micro stakes, but what do I lose by not purchasing the full version?

Is there any reason someone that won't be playing above 10/25nl and over $11 tournys anytime soon, would need anything but the micro version?

04-23-2010 , 09:13 AM

#7087

Leroy2DaBeroy

Head in the Clouds

Join Date: Apr 2008 Posts: 15,761

AFAIK, they're the same, just restrictive in what limits they'll work with. So get the micros version and upgrade when you get to the higher limits and need it.

04-23-2010 , 09:27 AM

#7088

Clayforce

centurion

Join Date: Nov 2009 Posts: 118

Thanks for the response

04-23-2010 , 09:32 AM

#7089

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Leroy is correct - all that is restricted in the MicroStakes version is the hands you can import.
Should you move up in stakes you can upgrade to the full version at that time.

04-23-2010 , 10:15 AM

#7090

Got Nutz?

veteran

Join Date: Dec 2006 Posts: 2,792

WR, are you here only for questions with using PT3? I paid for my PT3 2 days ago and still can not use it. I do not want to play without a HUD. They just sent me the same registration code. Very frustrating. But if this is not the place to seek help I will quit posting in here.

04-23-2010 , 01:50 PM

#7091

34TheTruth34

Mark's Dirty Sanchez

Join Date: Feb 2003 Posts: 8,416

WhiteRider-

thanks for the response. I guess complaining about the cache update worked, because it finished within 10 minutes of my post lol.

anyway, i've been having huge problems with my pt3 over the last couple of days. whenever i try to start it, it doesnt start up. i get the logo in the middle of my screen and it just stays there and stays there until my computer freezes up. please advise.

04-23-2010 , 03:22 PM

#7092

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Quote:

Originally Posted by Got Nutz?

Why can't you use it - what is wrong?
If you have a support ticket open please follow up there - that's the best way to get things sorted out.

Quote:

Originally Posted by 34TheTruth34

WhiteRider-

thanks for the response. I guess complaining about the cache update worked, because it finished within 10 minutes of my post lol.

anyway, i've been having huge problems with my PokerTracker 3 over the last couple of days. whenever i try to start it, it doesnt start up. i get the logo in the middle of my screen and it just stays there and stays there until my computer freezes up. please advise.

Please reboot your computer and re-run the v3.06.2 installer.
If you have the same thing after that please report your problem so that we can investigate.

04-23-2010 , 03:50 PM

#7093

Halozination

enthusiast

Join Date: Jan 2008 Posts: 56

edit

04-24-2010 , 06:48 PM

#7094

BiiLLY

journeyman

Join Date: May 2009 Posts: 229

Have a problem with my HUD not launching. Ive been playing 5NL for past 10 days or so with no problems, when i open up 10NL tables, no HUD appears. Ive checked and it still shows up at 5NL tables. Any Idea what my problem is? Im on the free trial version

04-25-2010 , 05:52 AM

#7095

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Please read the FAQ: PT3 HUD before you report your problem so that we can investigate further.

04-25-2010 , 04:27 PM

#7096

Leroy2DaBeroy

Head in the Clouds

Join Date: Apr 2008 Posts: 15,761

I'm getting Housekeeping errors every time I do it. Even reindexing, etc.

"Unable to execute query: CREATE TABLE holdem_cache (id_player integer NOT NULL, id limit integer NOT NULL, etc. etc. etc."

This something you all know about or log it, support ticket, yada yada?

04-25-2010 , 05:43 PM

#7097

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Leroy - please report your problem so that we can investigate.

04-27-2010 , 10:05 AM

#7098

Leroy2DaBeroy

Head in the Clouds

Join Date: Apr 2008 Posts: 15,761

Think I got it fixed... seemed to be a problem with custom stats.

Anyways, it seems like I saw somewhere Merge support was upcoming. Any ideas as to when?

04-27-2010 , 11:52 AM

#7099

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

That's good.
Merge support will be in the next release but I don't have a date for this. I don't think it is too far away now, though.

04-27-2010 , 07:15 PM

#7100

TheDespot

adept

Join Date: Feb 2007 Posts: 1,186

I get the following error when I run housekeeping:

There were errors during the housekeeping process:

Unable to execute query: VACUUM;; Reason: Fatal Error
(ERROR: could not read block 368 of relation 1663/16438/2658: Invalid argument)

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