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Old 04-22-2010, 01:18 AM   #7076
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Re: PokerTracker v3.06 Official Release (60 day trial)

I used a free trial and I then bought PT3. I go to register it and I get a message saying Invalid code. Any help?
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Old 04-22-2010, 06:56 AM   #7077
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Re: PokerTracker v3.06 Official Release (60 day trial)

You can check your registration code via My Account > Registration Codes. Make sure you enter the registration code, not the confirmation code.

If you still can't get your code to work please report your problem with details of your purchase and we'll get you sorted out.
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Old 04-22-2010, 12:10 PM   #7078
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Re: PokerTracker v3.06 Official Release (60 day trial)

ty. I did.
Support Ticket #88084
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Old 04-22-2010, 01:14 PM   #7079
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Re: PokerTracker v3.06 Official Release (60 day trial)

Thanks - someone will get back to you via your ticket.
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Old 04-22-2010, 03:22 PM   #7080
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Re: PokerTracker v3.06 Official Release (60 day trial)

Is PT3 supporting Rush on FTP (i am using Mac version)?

also, on mac I can't move the HUD. Wrote to support, they could not help. WHat should I do? Could it be because I am using trial version?
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Old 04-22-2010, 04:19 PM   #7081
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Re: PokerTracker v3.06 Official Release (60 day trial)

Updating cache for the first time and it has been running over 2 hours. Approx. 150K HHs. Is this normal?
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Old 04-22-2010, 04:25 PM   #7082
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Re: PokerTracker v3.06 Official Release (60 day trial)

Quote:
Originally Posted by wmermus View Post
Is PT3 supporting Rush on FTP (i am using Mac version)?

also, on mac I can't move the HUD. Wrote to support, they could not help. WHat should I do? Could it be because I am using trial version?
PT3 cannot show the HUD for Rush tables on Mac due to the MacOS security - it prevents it doing what it needs to do.
Your hands should be imported, though.


Quote:
Originally Posted by seattlelou View Post
Updating cache for the first time and it has been running over 2 hours. Approx. 150K HHs. Is this normal?
Did you "Update Cache" or "Rebuild Cache"?
For full updates, or when the cache doesn't exist, "Rebuild" is faster. Once the cache has been updated you can use "Update" to just add any manually imported hands or new stats to the cache rather than recreating it from scratch.
Update cache might take that long - I wouldn't expect Rebuild Cache to take that long for that size of database.
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Old 04-22-2010, 05:43 PM   #7083
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Re: PokerTracker v3.06 Official Release (60 day trial)

Thanks for your quick response. The "update cache" was completed in about 3 hours.
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Old 04-22-2010, 07:00 PM   #7084
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Reviewing all in hands

Hi I want to review hands when I am all in pre flop. Is that possible?
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Old 04-23-2010, 02:58 AM   #7085
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Re: PokerTracker v3.06 Official Release (60 day trial)

Yes - use the Filters window > Actions > Preflop > Raise All-In.
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Old 04-23-2010, 08:58 AM   #7086
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Re: PokerTracker v3.06 Official Release (60 day trial)

I'm looking into finally buying PT3, but I'm noticing there are different packages. My range is the micro stakes, but what do I lose by not purchasing the full version?

Is there any reason someone that won't be playing above 10/25nl and over $11 tournys anytime soon, would need anything but the micro version?
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Old 04-23-2010, 09:13 AM   #7087
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Re: PokerTracker v3.06 Official Release (60 day trial)

AFAIK, they're the same, just restrictive in what limits they'll work with. So get the micros version and upgrade when you get to the higher limits and need it.
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Old 04-23-2010, 09:27 AM   #7088
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Re: PokerTracker v3.06 Official Release (60 day trial)

Thanks for the response
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Old 04-23-2010, 09:32 AM   #7089
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Re: PokerTracker v3.06 Official Release (60 day trial)

Leroy is correct - all that is restricted in the MicroStakes version is the hands you can import.
Should you move up in stakes you can upgrade to the full version at that time.
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Old 04-23-2010, 10:15 AM   #7090
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Re: PokerTracker v3.06 Official Release (60 day trial)

WR, are you here only for questions with using PT3? I paid for my PT3 2 days ago and still can not use it. I do not want to play without a HUD. They just sent me the same registration code. Very frustrating. But if this is not the place to seek help I will quit posting in here.
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Old 04-23-2010, 01:50 PM   #7091
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Re: PokerTracker v3.06 Official Release (60 day trial)

WhiteRider-

thanks for the response. I guess complaining about the cache update worked, because it finished within 10 minutes of my post lol.

anyway, i've been having huge problems with my pt3 over the last couple of days. whenever i try to start it, it doesnt start up. i get the logo in the middle of my screen and it just stays there and stays there until my computer freezes up. please advise.
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Old 04-23-2010, 03:22 PM   #7092
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Re: PokerTracker v3.06 Official Release (60 day trial)

Quote:
Originally Posted by Got Nutz? View Post
WR, are you here only for questions with using PT3? I paid for my PT3 2 days ago and still can not use it. I do not want to play without a HUD. They just sent me the same registration code. Very frustrating. But if this is not the place to seek help I will quit posting in here.
Why can't you use it - what is wrong?
If you have a support ticket open please follow up there - that's the best way to get things sorted out.


Quote:
Originally Posted by 34TheTruth34 View Post
WhiteRider-

thanks for the response. I guess complaining about the cache update worked, because it finished within 10 minutes of my post lol.

anyway, i've been having huge problems with my PokerTracker 3 over the last couple of days. whenever i try to start it, it doesnt start up. i get the logo in the middle of my screen and it just stays there and stays there until my computer freezes up. please advise.
Please reboot your computer and re-run the v3.06.2 installer.
If you have the same thing after that please report your problem so that we can investigate.
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Old 04-23-2010, 03:50 PM   #7093
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Re: PokerTracker v3.06 Official Release (60 day trial)

edit
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Old 04-24-2010, 06:48 PM   #7094
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Re: PokerTracker v3.06 Official Release (60 day trial)

Have a problem with my HUD not launching. Ive been playing 5NL for past 10 days or so with no problems, when i open up 10NL tables, no HUD appears. Ive checked and it still shows up at 5NL tables. Any Idea what my problem is? Im on the free trial version
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Old 04-25-2010, 05:52 AM   #7095
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Re: PokerTracker v3.06 Official Release (60 day trial)

Please read the FAQ: PT3 HUD before you report your problem so that we can investigate further.
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Old 04-25-2010, 04:27 PM   #7096
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Re: PokerTracker v3.06 Official Release (60 day trial)

I'm getting Housekeeping errors every time I do it. Even reindexing, etc.

"Unable to execute query: CREATE TABLE holdem_cache (id_player integer NOT NULL, id limit integer NOT NULL, etc. etc. etc."

This something you all know about or log it, support ticket, yada yada?
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Old 04-25-2010, 05:43 PM   #7097
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Re: PokerTracker v3.06 Official Release (60 day trial)

Leroy - please report your problem so that we can investigate.
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Old 04-27-2010, 10:05 AM   #7098
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Re: PokerTracker v3.06 Official Release (60 day trial)

Think I got it fixed... seemed to be a problem with custom stats.

Anyways, it seems like I saw somewhere Merge support was upcoming. Any ideas as to when?
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Old 04-27-2010, 11:52 AM   #7099
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Re: PokerTracker v3.06 Official Release (60 day trial)

That's good.
Merge support will be in the next release but I don't have a date for this. I don't think it is too far away now, though.
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Old 04-27-2010, 07:15 PM   #7100
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Re: PokerTracker v3.06 Official Release (60 day trial)

I get the following error when I run housekeeping:

There were errors during the housekeeping process:

Unable to execute query: VACUUM;; Reason: Fatal Error
(ERROR: could not read block 368 of relation 1663/16438/2658: Invalid argument)

-------------------------------------

How should I proceed?
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