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Old 03-28-2010, 09:10 AM   #6976
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Is it possible to filter out the stats in the HUD with effective stack on ring games? Like I'd like to to filter out villain's 3bet% to when he's facing people with 80+ BB.
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Old 03-28-2010, 09:42 AM   #6977
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by doomswitch3000 View Post
Hey all...

I'm using PT3 on a Mac. Still trial version. Using it as a HUD with no probs. Useful and helpful.

I'm wondering if someone could help me with one quick are of the software, though. I've done a basic review of the support docs, but didn't see the info on finding specific hands.

What's the fastest way to root out a single hand? I only play on one site. I see the "hands" tab, but it doesn't seem to have a search function, or maybe I'm not using the filters correctly. I see people putting hands up here so often, I'm wondering how they mine through their history so quickly.

Sorry if it's a basic question. My schedule only allows for a couple hours per day to play AND study, and I just haven't had time to dig deep into the manual.

Thanks in advance.
It depends how much you know about the hand - you can filter to a specific date via the filters area which would narrow things down considerably. If you double click a session on the Sessions tab it filters to that session also. Alternately you can Mark Hands for Review during play.

Quote:
Originally Posted by K䲰䮥n View Post
Is it possible to filter out the stats in the HUD with effective stack on ring games? Like I'd like to to filter out villain's 3bet% to when he's facing people with 80+ BB.
Effective preflop stack is actually based on the whole table not how many people are left when it gets to you, but you could do this if you wanted. You'd want to do something similar to what I did in this post just using amt_p_effective_stack instead of the player's actual stack size.
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Old 03-28-2010, 12:35 PM   #6978
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by PokerAce View Post
Please submit log files to our support team.

Yes, we obviously test our software before publicly releasing it, which is why it works great for over 99% of people who use it. It's unfortunate that you are one of the few who have problems, but if you'll work with our support team, we'll work out your problems and get them fixed for you.
my set up for hud is also gone. i clicked save the update and then ran it. my hud set up is gone, i think my data is gone as well. its also says cannot conntect to pktr database, i did not install a full version, just the update, i dont know what a log file is, this is what im saying, i dont have a degree in computer science. ill contact support.

Last edited by TheGaussBeast; 03-28-2010 at 12:43 PM.
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Old 03-28-2010, 02:51 PM   #6979
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

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Originally Posted by TheGaussBeast View Post
my set up for hud is also gone. i clicked save the update and then ran it. my hud set up is gone, i think my data is gone as well. its also says cannot conntect to pktr database, i did not install a full version, just the update, i dont know what a log file is, this is what im saying, i dont have a degree in computer science. ill contact support.
That sounds like you have probably installed Build 5.2, which is a downgrade.
Update to Beta 30.8 (lower down the Download page) and I expect everything will come back.
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Old 03-28-2010, 04:50 PM   #6980
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

white rider, i have a support ticket open and have sent them zip files. if that does not produce results i will try that suggestion. i suspect i will get the same instruction from that mode but want to follow the proceedure now that someones sunday is muddied.

i should say in fairness, allthough thoroughly aggravated by the techinical issues, i am impressed by the responsiveness of support. so, while there are issues, they at least they get addressed, all be it for me conistently after what i see as preventable problems occur.

if what you say is true, for the love of god, what is that downgrade doing in the precise place previous upgrades have appeared. jebus guys, come on.

Last edited by TheGaussBeast; 03-28-2010 at 05:00 PM.
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Old 03-28-2010, 06:55 PM   #6981
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

I just purchased PT3 and I'm having trouble getting the HUD to work in tourneys. It works fine in ring games, but not tourneys. I play at FT. Any suggestions? I'm sure I'm the one doing SOMETHING wrong. Sorry.
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Old 03-28-2010, 07:08 PM   #6982
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by WhiteRider View Post
That sounds like you have probably installed Build 5.2, which is a downgrade.
Update to Beta 30.8 (lower down the Download page) and I expect everything will come back.
this is exactly what i did, and downloading the right update fixed things and restored my hud paradigm. i am a tool for doing this, but again, i really dont see what the 5.2 build is doing right there where the standard updates normally appear. anyways.
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Old 03-28-2010, 07:39 PM   #6983
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by TheGaussBeast View Post
i really dont see what the 5.2 build is doing right there where the standard updates normally appear. anyways.
I don't like reading either. Last week, I went to Target and bought a new desk and computer chair. I must have spent 5 hours trying to put that sh** together. Man, was it frustrating. So I called up Target and they were all like, "Are you missing any parts?" and I'm all like, "No." And then they're all like, "Did you read the directions?" and I'm like "F*** no, that's not how I roll." And then they hung up on me. So I went to Ikea. Their directions are pictures. Now that's what I'm talking about. When Ikea makes poker-tracking software, I am THERE and Ivey better watch his a**.
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Old 03-29-2010, 11:15 AM   #6984
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by Ghost3B View Post
I just purchased PT3 and I'm having trouble getting the HUD to work in tourneys. It works fine in ring games, but not tourneys. I play at FT. Any suggestions? I'm sure I'm the one doing SOMETHING wrong. Sorry.
Do you have FT set to play in English?

Quote:
Originally Posted by TheGaussBeast View Post
this is exactly what i did, and downloading the right update fixed things and restored my hud paradigm. i am a tool for doing this, but again, i really dont see what the 5.2 build is doing right there where the standard updates normally appear. anyways.
I'll talk to the web development team about potentially switching the order - you will note that they are labeled with the date fairly clearly, at least.
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Old 03-29-2010, 01:43 PM   #6985
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Fixed my issue, and downloaded the newest beta, only problem is playing in the TurboTakedown on Stars yesterday the HUD wouldn't work, and it said "does not support play money" in the PT3 window. Anything I can do to get the HUD working for tournaments?
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Old 03-29-2010, 05:17 PM   #6986
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

The HUD should work for tournaments; there's a known problem with Beta 30.8 and PokerStars FPP/Freeroll tournaments being detected as play money that will be fixed in the Beta 30.9 release which we are expecting to have out in the not too distant future.
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Old 03-29-2010, 09:47 PM   #6987
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by Kraada View Post
Do you have FT set to play in English?


The HUD should work for tournaments; there's a known problem with Beta 30.8 and PokerStars FPP/Freeroll tournaments being detected as play money that will be fixed in the Beta 30.9 release which we are expecting to have out in the not too distant future.
Yes, I have it set up to play in English.

I'm not playing freerolls...not sure what the issue is.
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Old 03-30-2010, 04:34 AM   #6988
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by Ghost3B View Post
Yes, I have it set up to play in English.

I'm not playing freerolls...not sure what the issue is.
If the FAQ: PT3 HUD doesn't help please report your problem and we'll get you sorted out.
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Old 03-31-2010, 06:24 PM   #6989
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Beta 30.9 Released

Added:
  • New Site: Tribeca
  • GUI: Cache Rebuild option to Housekeeping
Changed:
  • Graph: Primary line is no longer bold
  • Graph: Winnings, Showdown/Non SD and EV lines are always the same colors
  • Import: Party import now uses available player count instead of requiring "Treat As" options
  • GUI: MicroGaming: Updated icon
  • GUI: Old Absolute updated icon
  • GUI: Housekeeping information
Fixed:
  • GUI: Bodog hand history validation message
  • GUI: Bodog crashes
  • GUI: Lockup with reports when right-clicking
  • GUI: Check/Bet groups not in new stat selection control
  • GUI: Graph: Crashes
  • GUI: Crash when closing PT3 while auto-import is running
  • GUI: Quicker feedback on Start/Stop Hud button
  • GUI: Fixed report crash under certain filter conditions
  • GUI: "Older Version" message box typo
  • GUI: Not working for 1024x600 screen resolution
  • GUI: Housekeeping: Update Cache recommendations
  • GUI: Lockup during population of controls.
  • Setup Wizard: Skipping import causing problems with manual import
  • TableTracker: Filtering not working properly against stack sizes
  • TableTracker: Freezing when launching and/or opening tables
  • Import: FullTilt: Omaha Hi/Lo Rush table
  • Import: FullTilt: Play money .COM tables
  • Import: FullTilt: Post showdown "player shows hand" lines causing problems
  • Import: FullTilt: Player names starting with "Seat "
  • Import: Bodog: Memory leaks
  • Import: Cereus Holdem cash hands being misidentified as old Absolute hands
  • Import: Cereus jackpot hands not importing
  • Import: Cereus 7-2 hands
  • Import: Various WPEX problems
  • Import: Various Cryptologic problems
  • Import: Various pre-Cereus AP/UB problems
  • Import: Pacific preflop blind raises causing problems
  • Import: PokerStars: FPP tournaments being flagged as play money
  • Import: PokerStars: AEST (Australia East TZ) problems
  • Import: PokerStars: Tournament summary times issue
  • Import: OnGame: SQLite (pre-P5) Omaha support
  • Import: OnGame: Supervisor Session ID in HH
  • Import: OnGame: Fix for French tables on Winamax
  • Import: Party: Crash when big blind seat isn't valid
  • Import: Everest: All-ins before the river
  • Import: Boss: Players with parenthesis in their name
  • Import: Boss: Non-dollar currency imports in non-European languages
  • Import: Boss: Players with ampersands in their name
  • Import: WPEX: FPP tourneys importing as cash
  • Import: Entraction: Euro currency symbol in non-European locales
  • Import: Entraction: Limits written with commas
  • Import: Entraction: Hands sent from customer service
  • Import: Entraction: Hand histories with comma delimited currency
  • Import: MicroGaming: Problems with Euro characters
  • Import: Betfair: Problem with exporting hands
  • Import: Betfair: Exported Omaha tournaments
  • Import: Betfair: Early showdown cards not being saved
  • Import: iPoker: Pounds import errors
  • Import: iPoker: Rebuys issue
  • Import: Tournament results not being accurate when summary imported before hands
  • Import: Mac: UTF-8 import issue
  • Import: JST Japanese timezone support
  • Import: Problem with calling all-ins
  • Import: Email: Possible performance fix
  • Graph: All-In EV being displayed in $ when BB is selected
  • Graph: All-In EV not displaying for aliased hands
  • Graph: Daily winnings graph not filtering properly
  • Hud: iPoker auto-center
  • Hud: PokerStars Double or Nothing tables
  • Hud: Failure when database is deleted
  • Hud: Betfair 6 max tables incorrectly identified as 9 max
  • Hud: PokerStars: 4-max stat positions
  • Filters: Made Hand - Two Pair - Flop - Top and Middle (needs to be Top and Bottom)
  • Cache: Problem with certain players not being cached
  • Email: Bug with SMTP requirements
  • Stats: Custom/imported stats always asking to save changes
  • Stats: Column definition for Raise F Bet stats
  • Stats: Added stats for Omaha (that were added in recent alpha)
  • Stats: W$SD % When Bet or Raise PreFlop format/title
  • Stats: cnt_sb_steal_raise column in Holdem Tourney Player Stats section
  • Stats: Details tab actions stats incorrect
  • Stats: Total Flop Action for tournaments
  • Replayer: Wrong pot odds in certain circumstances
  • Queries: datefix functions not calculating DST correctly
  • AutoRate: Ignoring min hands required when date filters also used
  • Backup/Restore: XML issues when exporting/importing notes

A ton of bug fixes. We're gearing up for a new stable release, so please report your bugs!
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Old 03-31-2010, 06:44 PM   #6990
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Ya, while ive had issues in the past i have to admit this latest screw up was mostly my fault, not pokertrckers. also, support is responsive. so there it is.
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Old 03-31-2010, 11:45 PM   #6991
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

with the new beta the hud is displaying %'s over 100 for W$SD... happening for anyone else?
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Old 03-31-2010, 11:58 PM   #6992
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

We have had a few users report similar problems. We believe it has something to do with custom statistics during the incremental cache update, so we added extra logging in this release.

Please open your C:\Program Files (x86)\PokerTracker 3\Data\Config\PokerTracker.cfg file, and under the [General] section, add the following: LogCacheUpdateQueries=Y

After you do that, restart PT3. You'll need to go into Housekeeping and Rebuild Cache. Once that's done, your stats will be repaired. The next time you notice this happening, send us the PokerTracker.log file.

Thanks!
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Old 04-01-2010, 02:07 AM   #6993
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Quote:
Originally Posted by PokerAce View Post
We have had a few users report similar problems. We believe it has something to do with custom statistics during the incremental cache update, so we added extra logging in this release.

Please open your C:\Program Files (x86)\PokerTracker 3\Data\Config\PokerTracker.cfg file, and under the [General] section, add the following: LogCacheUpdateQueries=Y

After you do that, restart PT3. You'll need to go into Housekeeping and Rebuild Cache. Once that's done, your stats will be repaired. The next time you notice this happening, send us the PokerTracker.log file.

Thanks!
did this, seems to be working, thanks for the quick response
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Old 04-01-2010, 04:43 AM   #6994
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Is there anyway of removing hands from PT3? I have a few hands that I don't want because they weren't played by me.
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Old 04-01-2010, 11:56 AM   #6995
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Gomery,

See the Tutorial: Selective Purge for details on how to remove individual sessions and observed hands.
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Old 04-01-2010, 01:22 PM   #6996
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

Okay, I have two students right now that have Mac's and are not technically savy. I am not a Mac guy, do you have a quick how to? on how to get PT3 up and running on Mac's?
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Old 04-01-2010, 03:30 PM   #6997
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PT3 - "Access Violation" error

PT site is down so can't go there, just attempted the monthly import of Microgaming databases (after upgrading to 30.9) and I am getting an error now, every line reads:

Access Violation (0) (Flags: 0; Address: 0x00671794; EIP: 0x00671794)

A big wtf? Anyone any clue?
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Old 04-01-2010, 03:39 PM   #6998
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Re: PT3 - "Access Violation" error

I am unable to start my PT3. It says the site is unable to register my product, and asks if I would like to continue in trial mode. I have a registered copy, but apparently it need to access the PT website to check my registration every time I start it up.
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Old 04-01-2010, 03:43 PM   #6999
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Re: PT3 - "Access Violation" error

Did that just start today too?
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Old 04-01-2010, 04:00 PM   #7000
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Re: PokerTracker 3 - Build 5.2 (60 day trial) - 22-Aug-2009

If you download, install and run Beta 30.9 it will set everything up for you, including PostgreSQL. The Setup Wizard will run when you first run PT3 and should configure the imports.
The configuration guides in the Documentation were written for Windows, but the same things apply - they will tell you how to configure the site software to save hand histories.
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