Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Poker Software Poker-related software official support, e.g., poker trackers, solvers, equity calculators.

Closed Thread
 
Thread Tools Display Modes
Old 12-01-2008, 10:50 PM   #5626
zocketpocket
veteran
 
zocketpocket's Avatar
 
Join Date: Jun 2008
Location: C.R.E.A.M get that mannies!!!!!!!!!
Posts: 2,935
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

I was wondering if anyone knows how to delete a session from pokertracker. I got really drunk and let my friends play for a while. Anyways I want to delete all memories of that session. Can't really remember it myself. Thanks.
Edit: I just saw how on the new version you can delete sessions. Never thought about downloading as Im a cash game player and don't fix things that aren't broken, but I'll give it a go.

Last edited by zocketpocket; 12-01-2008 at 10:55 PM.
zocketpocket is offline  
Old 12-04-2008, 10:33 AM   #5627
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Quote:
Originally Posted by zocketpocket View Post
I was wondering if anyone knows how to delete a session from pokertracker. I got really drunk and let my friends play for a while. Anyways I want to delete all memories of that session. Can't really remember it myself. Thanks.
Edit: I just saw how on the new version you can delete sessions. Never thought about downloading as Im a cash game player and don't fix things that aren't broken, but I'll give it a go.
Yes, it's in the most recent Beta; Database --> Database Management, click on your database and click "purge", then select the session you want and purge it.
Kraada is offline  
Old 12-04-2008, 01:42 PM   #5628
Chipchucker5
veteran
 
Chipchucker5's Avatar
 
Join Date: Aug 2006
Location: above ev
Posts: 2,298
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

My hard drive crashed yesterday so I'd like to install PT3 on my gf's computer for the time being. Do I need a new registration code or do I use the same one I used for PT3 on my old comp? I emailed support but haven't heard back yet.
Chipchucker5 is offline  
Old 12-04-2008, 02:52 PM   #5629
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Use the same one, it will work fine.
Kraada is offline  
Old 12-06-2008, 05:21 PM   #5630
PokerAce
See our Commercial Software thread
 
PokerAce's Avatar
 
Join Date: Jan 2005
Posts: 4,309
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Beta 22 Released

Fixed:
  • Hud stats not updating
  • Settings not saving properly
  • lookup_action in regards to tournament stats
  • OnGame hands where the dealer information is incorrect in the database file (causing hands not to be imported)
  • Email imports: Problems when connecting without using SSL
  • Sessions/Tournaments double-click filter that was broke in a previous release
  • More than 5-6 Boss tables not being recognized
  • New filters breaking the player list
  • PokerStars tournament summary changes

This is a bug fix release. Most of the problems people were having with beta 21 are resolved here.

For those of you who have submitted log files and information regarding a bug or problem you are having and have not received a response, don't worry. Your message is not being ignored. We are currently re-organizing the way bugs are dealt with. This should allow us to address bugs much easier and more efficiently. We are also still accepting applications for the development position. See our announcement on the C++ development job. Adding more developers will mean features can be added quicker and bugs can be addressed in a more timely fashion.

As for ongoing development, we hope to add more site support by the end of the year. Thanks to those of you who have submitted hands to us, but we still need more. We need hands from the following sites:
  • Absolute/Cereus
  • B2B
  • Betfair
  • Bodog
  • Cryptologic
  • Microgaming Network
  • Pacific Poker
  • Tain Network
  • Tribeca
  • Ultimate Bet
  • World Poker Exchange
We need hand histories in all formats and both cash and tournament hands. For sites that use database files or single xml files or whatever, we need those as well as any datamining formats and PT2 exported formats. The more hand histories we get, the easier and faster it will be for us to get support added for the site. The sites above are not listed in the order we will be adding them. We have been going by http://pokerscout.com and adding the sites by size. We may continue to do this or we may skip around now that the unsupported sites are pretty similar in size. To submit your hand histories, please follow this link.
PokerAce is offline  
Old 12-06-2008, 09:07 PM   #5631
buzz12586
old hand
 
buzz12586's Avatar
 
Join Date: Mar 2008
Location: Charlotte, NC
Posts: 1,292
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Just wondering if PT3 has support for the Matrix Tournaments on Full Tilt?
buzz12586 is offline  
Old 12-06-2008, 10:14 PM   #5632
MelissaVLok
centurion
 
Join Date: Sep 2008
Posts: 137
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

can someone help please?
having problem with pt3 support dept, apparently "head of software development is not available".



running latest version pt3/ vista ultimate 32bit

Thanks in advance.
MelissaVLok is offline  
Old 12-07-2008, 10:46 AM   #5633
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Quote:
Originally Posted by buzz12586 View Post
Just wondering if PT3 has support for the Matrix Tournaments on Full Tilt?
The tournament hands import fine, the HUD displays fine, the only problem is that the summaries do not import properly. Hopefully this is something we will be able to resolve soon.

Quote:
Originally Posted by MelissaVLok View Post
can someone help please?
having problem with pt3 support dept, apparently "head of software development is not available".



running latest version pt3/ vista ultimate 32bit

Thanks in advance.
I apologize for your prior problems with our support system, however we have a new head of quality assurance who should be making sure these problems do not happen again.

So, if you could please enable logging (Configure --> Options --> Logging Enabled) and restart PT3, then reproduce this crash and attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log to a support request and PM me your ticket number, I'll make sure he takes a look at it and bumps it up the priority list.
Kraada is offline  
Old 12-07-2008, 03:38 PM   #5634
MelissaVLok
centurion
 
Join Date: Sep 2008
Posts: 137
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

More problem....
MelissaVLok is offline  
Old 12-08-2008, 10:17 AM   #5635
MelissaVLok
centurion
 
Join Date: Sep 2008
Posts: 137
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

There must be something wrong with PT3 software, coz every time i start PT3, my CPU usage spike to 100% and thats when all these errors occur.
Does anyone has their CPU usage spike to 100% when starting PT?
MelissaVLok is offline  
Old 12-08-2008, 11:25 AM   #5636
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Melissa,

Please submit these logs as well, and we'll look into it.

It may also be useful for you to zip up and attach the 3 most recent files in C:\Program Files\PostgreSQL\8.3\data\pg_log just in case the issue is with the database server.
Kraada is offline  
Old 12-08-2008, 03:16 PM   #5637
MelissaVLok
centurion
 
Join Date: Sep 2008
Posts: 137
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Thanks Kraada. Did you want me to post the logs here or PM you?
MelissaVLok is offline  
Old 12-08-2008, 03:34 PM   #5638
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Creating a support ticket is best.
Kraada is offline  
Old 12-08-2008, 06:43 PM   #5639
jarmop
adept
 
Join Date: Mar 2008
Posts: 860
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

How do you create color conditions for PFR?

Like it would show as light red if PFR <= (VP$IP * 0,2)
And dark red if PFR >= (VP$IP * 0,8)

for example.
jarmop is offline  
Old 12-08-2008, 07:53 PM   #5640
jarmop
adept
 
Join Date: Mar 2008
Posts: 860
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Figured it out.

jarmop is offline  
Old 12-09-2008, 08:59 AM   #5641
Grey
banned
 
Grey's Avatar
 
Join Date: Apr 2004
Location: The Ghetto
Posts: 7,111
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Importing 22 million hands took 24 hours.

Clustering is going on 47 hours now.

1) How much longer can I expect the housekeeping to take and

2) How long do the periodic housekeepings take?
Grey is offline  
Old 12-09-2008, 03:00 PM   #5642
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

It depends on your computer; most importantly the hard drive. There are a couple of tutorials in the PT3 forum faqs (link) for performance tuning that might help you.

Periodic housekeepings do take less time than the initial one, but not a whole lot less, which is why I personally create new databases regularly; if you left your 22M database alone after housekeeping was finished and imported all new hands into a new database you'd never need to do housekeeping on those 22M hands again (and housekeeping on smaller databases is obviously much, much faster).
Kraada is offline  
Old 12-09-2008, 03:27 PM   #5643
MelissaVLok
centurion
 
Join Date: Sep 2008
Posts: 137
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

My HDD died on me this morning and the last time i saved my data was 11/23.
Getting a new one in 3 days.
Can't access my HD anymore. Understand my PT3 data are stored on my HD.
Is there anyway i can get HH to import to PT3 after 11/23?

Thanks.
MelissaVLok is offline  
Old 12-09-2008, 04:51 PM   #5644
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

There are several ways of boosting your performance.

The absolute best would be to have two RAID 1+0 arrays of 15k RPM disks, and to have the data on one and the transaction log on the other.

That's a bit out of the range of doability for most people, though. Having multiple disks will help, so long as you set up a tablespace for the PT3 data on the hard drive that PostgreSQL is not installed on. (Tutorial: Performance tuning for multiple hard drives.)

The reason for this is that when you have a tablespace in this fashion the postgresql transaction logs go on the other hard drive from the actual data, thus when you write data to the database the logs can be written and the data can be written simultaneously.

(The RAID array would further boost performance becuase a 1+0 array has multiple disks and redundancy built in to improve data writing speed.)
Kraada is offline  
Old 12-09-2008, 10:11 PM   #5645
buzz12586
old hand
 
buzz12586's Avatar
 
Join Date: Mar 2008
Location: Charlotte, NC
Posts: 1,292
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

I am having a weird problem with performance. When I use Build 3 everything is fine and the tabs in the database load fast. Whenever I use one of the newer betas (19 and 22) it takes forever for tabs to load and it makes my whole computer slow. Anyone know why this is?
buzz12586 is offline  
Old 12-09-2008, 10:26 PM   #5646
TAR198
newbie
 
Join Date: Feb 2008
Location: planet Earth
Posts: 43
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Hi,
I was playing a couple of playmoney tournaments to setup/test FTS and the PT3 HUD. I noticed PT3 doesn't support playmoney, which of course makes sense, but I now have the tourneys in my stats, distorting them. Any way I can delete these tournaments?

Thx.
TAR198 is offline  
Old 12-10-2008, 03:09 AM   #5647
2tonbobby
grinder
 
Join Date: Apr 2008
Posts: 506
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Can you get seat specific items displayed in the HUD? There are stats I only want displayed for the person to my immediate left (person in BB to my SB). And different stats I only want displayed for person to my immediate right (person in SB to my BB). So is there a way for PT3 to recognize who is to my immediate left or right at a table and display certain stats for those seats only? And if there is no auto-recognize can I at least manually add stats to the HUD for only a certain seat?
2tonbobby is offline  
Old 12-10-2008, 03:25 AM   #5648
TheDespot
adept
 
Join Date: Feb 2007
Posts: 1,186
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Any timetable for adding additional sites' support (ex. UB, Bodog, etc.)?

I know it's been said multiple times it's tough to state a timeframe for programming and I understand that. I'm not trying to sound demanding and PT3 has been working quite well for me. Just curious if there's any estimate about additional sites' support. Thanks.
TheDespot is offline  
Old 12-10-2008, 11:53 AM   #5649
Kraada
See our Commercial Software thread
 
Join Date: May 2005
Location: New York
Posts: 6,489
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Quote:
Originally Posted by buzz12586 View Post
I am having a weird problem with performance. When I use Build 3 everything is fine and the tabs in the database load fast. Whenever I use one of the newer betas (19 and 22) it takes forever for tabs to load and it makes my whole computer slow. Anyone know why this is?
That's odd and shouldn't be happening. Try running a full housekeeping in Beta 22 and see if that helps.

Quote:
Originally Posted by TAR198 View Post
Hi,
I was playing a couple of playmoney tournaments to setup/test FTS and the PT3 HUD. I noticed PT3 doesn't support playmoney, which of course makes sense, but I now have the tourneys in my stats, distorting them. Any way I can delete these tournaments?

Thx.
In Beta 22, Database --> Database Management, click on your database and click Purge, and then you can choose and purge specific sessions from your database.

Quote:
Originally Posted by 2tonbobby View Post
Can you get seat specific items displayed in the HUD? There are stats I only want displayed for the person to my immediate left (person in BB to my SB). And different stats I only want displayed for person to my immediate right (person in SB to my BB). So is there a way for PT3 to recognize who is to my immediate left or right at a table and display certain stats for those seats only? And if there is no auto-recognize can I at least manually add stats to the HUD for only a certain seat?
Those features are not available at this time.

Quote:
Originally Posted by TheDespot View Post
Any timetable for adding additional sites' support (ex. UB, Bodog, etc.)?

I know it's been said multiple times it's tough to state a timeframe for programming and I understand that. I'm not trying to sound demanding and PT3 has been working quite well for me. Just curious if there's any estimate about additional sites' support. Thanks.
CEREUS support is next on the list and should hopefully be available before the new year. We hope to add more than just CEREUS before the new year, and then more site support in January according to the traffic numbers on PokerScout.com
Kraada is offline  
Old 12-10-2008, 12:21 PM   #5650
Grey
banned
 
Grey's Avatar
 
Join Date: Apr 2004
Location: The Ghetto
Posts: 7,111
re: New Software: PokerTracker 3 - 3.00.4 / Beta 24 (60 day trial) - 29-Jan-2008

Quote:
Originally Posted by Grey View Post
Importing 22 million hands took 24 hours.

Clustering is going on 47 hours now.

1) How much longer can I expect the housekeeping to take and

2) How long do the periodic housekeepings take?
I'm going on 74 hours now...
Grey is offline  

Closed Thread
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 11:33 AM.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright © 2008-2020, Two Plus Two Interactive