Originally Posted by Babalatexi
Today, for the 2nd time, it seems as if my Eurobet (Ongame) database got deleted (or well, the name stays but all the hh's are gone and the filze size bcomes minimal) which cause PT3 to miss maybe 30-100 hands. Oh well, but a more worrying thing is that when I now go to the Cash Games tab and "General", I get the following red text:" Unable to login to database (PT3 DB). Reason: server closed the connection unexpectedly This probably means the server terminated abnormally or while processing the request." I haven't touched anything since I know nothing about databases. Any idea what could cause this and how to fix it?
Try restarting the database server: Start --> Programs --> PostgreSQL --> Start Services and see if that helps.
Originally Posted by CubicZirconia
This exact thing is happening to me now. If I kill the process and try to rerun it, the same thing happens.
Open C:\Program Files\PokerTracker 3\Data\Config\PokerTracker.cfg in notepad and change the line: "MinimizeToTray=Y" to "MinimizeToTray=N".
If this doesn't resolve your problem under the [WindowInfo] section change "MainMaximized" to N, and set MainPos to something like "10,10" and MainSize to "800,600", so it would look like this:
and see if that helps.
If none of this helps, please enable logging by editing that same .cfg file and changing Logging=N to Logging=Y and save and restart PT3 and then give it 5 minutes to attempt to appear. If it doesn't, then submit the PokerTracker.log file (located in the PT3 root directory, not
the log subdirectory) to a support ticket
and reference your post and we will look into it further at that time.