Quote:
Originally Posted by TheShame44
I still cannot get HUD to display stats with stars after the update. It works fine with tilt, but with stars the HH's import and the HUD does not display them on screen. Can anyone offer any help?
Have you updated to Beta 17?
If so, are the hands importing OK?
The stars update sometime makes it 'forget' to Run As Administrator, and apparently the hand history folder has been changed too, so make sure that is set up correctly.
Quote:
Originally Posted by buzz12586
My refresh button has stopped working. Anyone else have this problem?
So does it not re-draw the reports when you click it?
If this is the case, Please
enable logging, reproduce the problem and submit your PokerTracker.log file to the
Support system.
Quote:
Originally Posted by five4suited
beta 15 worked well for me... beta 16, the hud doesn't work, at all.
i submitted a trouble ticket, but i got no response whatsoever.
Check
My Tickets in case you missed an email.
Bear in mind there are a lot of tickets and you won't always get a personal responce if there are a lot of tickets on the same issue.
Quote:
Originally Posted by Arp220
It's probably not much comfort, but I'm in a similar position. I cant use the HUD in betas 16 or 17 at all, which is kind of aggravating as that what I mainly use tracking software for! Submitted a ticket, got a "we're looking into it" about 1.5 weeks ago, since then, nothing. Well, ok, these things take time to fix, I can appreciate that. But I also asked for beta 15 back, with no response.
You can just re-install B15 over the top. If you don't still have the installer, you can re-download it, just change the 17 in the download link for a 15.
http://www.pokertracker.com/products...-v3.00.b15.exe