Quote:
Originally Posted by §437 Nr. 3
I have another problem with the HUD
sometimes, it freezes the screen of my other monitor and the monitor the tables are on, which is weird.
I am able to click all the table buttons and the HUD stuff, but cannot click anywhere else in other programs or the desktop etc
the only way to make this work again is to open the task manager, after that it works again wtf
this and the lag
Could you please enable logging (Configure --> Options --> Logging Enabled needs to be checked; if it isn't, check it and restart PT3) and reproduce this issue with as few tables open as possible, then submit the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a
support request so that we can look into this issue in greater detail?
Quote:
Originally Posted by Babalatexi
A probelm with the Ongame HUD is that while I 2-table, the 2nd table often (the one I open later) shows the stats but you can't move them/pop-up stats don't pop up so basically they're static. So while they work and seem to update, for some reason I can't manage them on the table.
People have been experiencing some issues with multitabling; if you could also take the steps I referred to above and create a support request with your log files (note: the log files we want are
not actually in the log subdirectory; they are in the main PT3 directory), we would appreciate it.
Quote:
Originally Posted by §437 Nr. 3
oh and removing an alias is freezing PT3
If you have a significant number of hands on the players you are de-aliasing it could take a large amount of time (possibly hours) to remove the alias. Do the users you are trying to de-alias have a lot of hands on them? If so, would you please try starting to remove the alias before going to bed and let it run overnight and see if it actually finish? If it hasn't finished after that and it's still frozen in the morning, if you could submit the logs from that as well to a separate support request we would appreciate it.